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NEC A Series User Manual

Fine pitch led video display indoor
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NEC A Series
LED Poster
Fine Pitch LED Video Display Indoor
USER GUIDE
For models:
LED-A019i
LED-A025i
2020-02-05

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  Summary of Contents for NEC A Series

  • Page 1 NEC A Series LED Poster Fine Pitch LED Video Display Indoor USER GUIDE For models: LED-A019i LED-A025i 2020-02-05...
  • Page 2: Table Of Contents

    Connecting via Wireless LAN ................30 4.4.4 Connecting to LED Poster via ViPlex Express (PC client) ........31 Login to LED Poster ..................32 4.5.1 Login via ViPlex Handy .................. 32 4.5.2 Login via ViPlex Express ................33 © NEC Corporation 2019...
  • Page 3 Routine Maintenance ..................70 Regular Cleaning ..................... 70 Power System Maintenance ................71 Built-In Parts Maintenance ................71 TROUBLESHOOTING ....................72 DISPOSAL ......................73 COPYRIGHT AND DISCLAIMER ................. 74 Copyright and Licenses ..................74 Disclaimer ...................... 74 © NEC Corporation 2019...
  • Page 4: About This User Guide

    Thank you for choosing one of NEC Display Solutions fine pitch direct view LED Poster systems. In this NEC A Series User Manual, you will be supplied with detailed information about your display and how to install, maintain and service it.
  • Page 5: Safety Precautions, Maintenance & Recommended Use

    If the LED Poster has been dropped or the cabinet has been damaged.  If you notice any structural damage such as cracks or unnatural wobbling.  If the LED Poster does not operate normally by following operating instructions. © NEC Corporation 2019...
  • Page 6: Declaration Of Conformity

     The Federal Communications Commission does not allow any modification or changes to the unit EXCEPT those specified by NEC Display Solutions of America, Inc. in this manual. Failure to comply with this government regulation could void your right to operate this equipment.
  • Page 7: About This Product

    ABOUT THIS PRODUCT The A Series is a complete display solution for immediate use in signage applications. It can be controlled with fixed or portable Windows, IOS and Android devices. The content can be refreshed and stored in built-in media player through Wireless LAN or USB to achieve asynchronous play.
  • Page 8  Wall mount bracket fixing screw  Connection bracket Used to fix together two LED Posters installed next to each other when two or more LED Posters have been purchased.  Connection screw  Eye bolt © NEC Corporation 2019...
  • Page 9: Specification

    640 x 480 @ 60Hz, 800 x 600 @ 60Hz, 1024 x 768 @ 60Hz, 1280 x 720 @ 60Hz, 1360 x 768 @ 60Hz, 1680 x 1050 @ 60Hz, 1920 x 1080 @ 60Hz, 1920 x 1200 @ 60Hz(RB) © NEC Corporation 2019...
  • Page 10: Specification Audio And Video Decoder

    H.264 4K@30fps,1080P@60fps 100Mbps H.265 4K@30fps,1080P@60fps 100Mbps MPEG 4 1080p@30fps 15Mbps Visual 38.4Mbps 1080p@30fps 4K@30fps,1080P@60fps 38.4Mbps *2) Audio Table 5: Technical Specification: Audio - Decoder Codec Channel Max. Sampling Rate 48 kHz 48 kHz Vorbis 48 kHz © NEC Corporation 2019...
  • Page 11: Parts Description

    2.3 Parts Description Figure 1: Parts of the LED Poster Display area Wireless LAN antenna Hanging accessories installation area Power connection and switch Main frame Pedestal stand Port area © NEC Corporation 2019...
  • Page 12: Ventilation Requirements

    The modules are designed fan-free which ensures a super quiet operation. Therefor there are holes in the middle of the back cover. To allow the heat dissipation these holes must NOT be covered at all. © NEC Corporation 2019...
  • Page 13: Cooling

    Use the power cord provided with this equipment in accordance with the table below. If a power cord is not supplied with this equipment, please contact NEC. For all other cases, use the power cord with the plug style that matches the power socket where the equipment is located. The compatible power cord corresponds to the AC voltage of the power outlet and has been approved by, and complies with, the safety standards in the country of purchase.
  • Page 14: Mounting The Led Poster

    Mounting on a wall or ceiling and hiring a technician is the customer’s responsibility. Failure to follow NEC standard mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation.
  • Page 15: Before Mounting The Led Poster

    Power  Do not install the unit next to a  Install the LED Poster close to a connection location where the main power power outlet that is easily supply is fed into the building. accessible. © NEC Corporation 2019...
  • Page 16: Information On Wall Mounting And Hanging Mounting

     Do not use the eyebolts nor the safety wire to suspend the LED Poster. The LED Poster must be properly installed. Stability hazard: The device may fall, causing serious personal injury or death. To prevent injury, this device must be securely attached to the floor/wall in accordance with the installation instructions. © NEC Corporation 2019...
  • Page 17: Freestanding Mounting (On Pedestal Stand)

    Attach the pedestal stand to the LED Poster with the four screws M6×30 mm and four washers. Step 4) Tighten the screws properly. The tightening torque range is 275 – 314 N·cm. Result: The LED Poster is mounted on the pedestal stand. © NEC Corporation 2019...
  • Page 18: Preventing Tipping - Using A Safety Wire

    3.2.1 Preventing Tipping – Using a Safety Wire To prevent the LED Poster from tipping over with the pedestal stand, NEC strongly recommends using a safety wire as additional security. Caution! Risk of personal injuries and product damage if the LED Poster tips over due to improper installation.
  • Page 19: Preventing Tipping - Using Anchor Bolts

    Mounting material (screws, dowels etc.) depending on  weight of LED Poster  mounting surface, wall material/condition Measurement tools (e.g. rule, spirit level) Equipment Wall mount bracket see 2.1 Contents, p. 7 2 Wall mount bracket fixing screws © NEC Corporation 2019...
  • Page 20 The tightening torque range is 275 – 314 N·cm. Step 3) Hook the LED Poster onto the wall mount bracket through the keyhole suspension and lower the LED Poster carefully. Result: The LED Poster is mounted on the wall. © NEC Corporation 2019...
  • Page 21: Hanging Mounting

    Attach the Hanging brackets on each side of the LED Poster with three screws. The tightening torque range is 275 – 314 N·cm. Step 3) Attach the wires from the ceiling to the Hanging brackets on the LED Poster. Result: The LED Poster is mounted to the ceiling. © NEC Corporation 2019...
  • Page 22: Mounting Multiple Led Posters As Video Wall

    Attach the Connection bracket (1) to the rear panel of the first LED poster with the delivered Connection screw (2). Only tighten the screw lightly, so that the Connection bracket can still be turned. Step 3) Place the second LED Poster close to the first LED Poster. © NEC Corporation 2019...
  • Page 23: Wall Mounting

    Mounting material (screws, dowels etc.) depending on  weight of LED Poster  mounting surface, wall material/condition Measurement tools (e.g. rule, spirit level) Equipment 4 Hanging brackets see 2.1 Contents, p. 7 12 screws M6 × 16 mm 12 washers © NEC Corporation 2019...
  • Page 24 Fix the Connection bracket on the second LED Poster together with the delivered Connection screw. Result: The LED Posters are connected. Step 5) Attach the wires from the ceiling to the Hanging brackets on the LED Posters. Result: The LED Posters are mounted to the ceiling. © NEC Corporation 2019...
  • Page 25: Getting Started

    HDMI video player or computer (HDMI) without HDCP HDMI OUT Next LED Poster AUDIO Stereo amplifier CONFIG Only for service Multiple LED Posters that are daisy-chained have a limit to the number of connectible LED Posters. © NEC Corporation 2019...
  • Page 26: Switching On/Switching Off The Led Poster

    The LED poster is located in an environment where the permissible temperature and ventilation conditions are given. How to do it Step 1) Press the power switch down. Result: The LED poster is connected to the power grid. © NEC Corporation 2019...
  • Page 27: Getting And Installing The Software Viplex

    Table 12: Account Information for LED Poster Item Account Name Default Password Connect LED Poster "AP"+ the last 8 digits of the SN 12345678 Wireless LAN AP For example: AP10000033 Log in LED Poster admin 123456 © NEC Corporation 2019...
  • Page 28: Installing Viplex Handy (Android/Ios)

    The LED Poster can be connected to the Internet through the following ways. The priority order is from high to low:  Wired network: direct connection via Ethernet cable LAN connection through router  Wireless network: direct connection via Wireless LAN Access Point connection through router via Wireless LAN Station Mode © NEC Corporation 2019...
  • Page 29: Connecting Via Ethernet Cable

    Connecting via Local Area Network (LAN) Users can access the LED Poster through LAN when it is connected via LAN. In this case there is no need for any configurations. Figure 7: Network Diagram – Connection via LAN © NEC Corporation 2019...
  • Page 30: Connecting Via Wireless Lan

    Log in to the LED Poster (see 4.5.2). Step 2) Select Screen control, Network configuration. Step 3) Turn on Wireless LAN Station Mode. Click the Wireless LAN name of the external router and enter the password of the Wireless LAN. © NEC Corporation 2019...
  • Page 31: Connecting To Led Poster Via Viplex Express (Pc Client)

    Figure 10: Home Screen – connected with Wireless LAN Step 5) The automatic login starts. Result: If the login is successfully, YES is shown and the operation is finished. If the login fails, NO is shown. Go to Step 6. © NEC Corporation 2019...
  • Page 32: Login To Led Poster

    Enter username and password, click the Log In button. Select Ignore Once to keep the same password, or Change Password to change the password. The system saves the relevant user name and password of current screen automatically after successful login. © NEC Corporation 2019...
  • Page 33: Login Via Viplex Express

     Rename: Rename the LED Poster.  Change Password: Modify the password used for the user "admin" as login to the LED Poster.  Forget password: Delete the user name and password used for last login. © NEC Corporation 2019...
  • Page 34: Loading The Configuration File/Configure The Parameters

    Step 5) Adjust parameters until the screen displays normally. Click the Save to Screen button. Step 6) (Optional) Click the Save Config File button to back up the receiving card configuration file to the local PC. © NEC Corporation 2019...
  • Page 35: Screen Configuration

    Step 3) Click on the Screen name to enter the Screen management page. Step 4) Select Screen Setting, Screen configuration to enter the Screen configuration. Step 5) Configure screen information based on actual conditions and click OK. © NEC Corporation 2019...
  • Page 36: Software Viplex

    LED Poster products. ViPlex Express is used as the client software on PC for the LED Posters. Use ViPlex Express to configure screens, publish solutions and control solution playing. The current versions are only available for Windows PC. © NEC Corporation 2019...
  • Page 37: Viplex Handy

    ".rcfgx" to the LED Poster (Taurus). Save the configuration file to mobile device before sending the file. ViPlex Handy can automatically identify the configuration file and display it on RV Card Configuration page. Timed Restart Set rules for timed screen reboot. © NEC Corporation 2019...
  • Page 38  Resolution: Setting the resolution of the Poster.  Restart: Rebooting the Poster.  Clear All Media: Clearing all the media stored in the Taurus.  Restore Factory Settings: Resetting the Taurus to factory settings. © NEC Corporation 2019...
  • Page 39 VNNOX to LED Poster. Username and password are the same as on VNNOX. Screen Set the screen name and registration address, and Information displaying the software version and subprogram version information. © NEC Corporation 2019...
  • Page 40: Multi-Screen Mosaic

    1000 px. Step 8) Set the video source of the first screen. 5.2.2.2 Cancel Multi-Screen Mosaic Step 1) Click the button to delete the mosaic orders of screens. © NEC Corporation 2019...
  • Page 41: Solution List

     User Mode: Mainly designed for common users.  Screen Configuration Mode: Mainly designed for technical support engineers. Compared to user mode, the Screen Configuration and Mosaic functions are added in screen configuration mode which requires professional knowledge and experience. © NEC Corporation 2019...
  • Page 42: Media

    Create a new Advanced Solution Solutions Edit Edit an existing Advanced solution Delete Delete an existing Advanced Solution Import Import an Advanced Solution Export Export an Advanced Solution Publish Publish an Advanced Solution Screen see 5.3.4 control © NEC Corporation 2019...
  • Page 43: Solutions

    View ViPlex Express User Guide. About Show the version of ViPlex Express and the official website of NovaStar. 5.3.2 Solutions The function Solutions offers to create, edit, delete, import, export and publish solutions. Figure 13: Start Screen Solutions © NEC Corporation 2019...
  • Page 44 In the page properties, you can set the playback schedule of a page. If the schedule of the page overlaps with the schedules of other pages, these pages will be played according to the page order from the top to the bottom. © NEC Corporation 2019...
  • Page 45 Digital clock Add digital clock Analog clock Add analog clock Temperature Add temperature field Weather widget Add weather widget Load/Add a website Timer Add timer settings Colorful Word Add text with effects Window Add a new area © NEC Corporation 2019...
  • Page 46 Click the Solutions menu button. Step 2) Select a solution in the solution list. Step 3) Click the Delete button. Result: A pop-up dialog opens. Step 4) Confirm that you want to delete the solution. Result: The solution is deleted. © NEC Corporation 2019...
  • Page 47 Step 5) Select a solution and click the OK button. Step 6) When the progress shows 100%, click the Done button. Result: The solutions are exported for playback. © NEC Corporation 2019...
  • Page 48: Advanced Solutions

    Optional: Click the box next to Non-Scheduled Content to select a solution as non-schedule content. Result: The non-schedule content will be played by default during the non-scheduled period. Step 9) Click the Add button. Result: The Advanced Solution is added. © NEC Corporation 2019...
  • Page 49 Step 4) Click the Export button. Result: The export is in progress. The status of the progress is shown. Step 5) When the progress shows 100%, click the Done button. Result: The Advanced Solutions are exported. © NEC Corporation 2019...
  • Page 50 Select one or more terminals and click the Publish button. Result: The publishing is in progress. The status of the progress is shown. Step 5) When the progress shows 100%, click the Done button. Result: The Advanced Solution is published. © NEC Corporation 2019...
  • Page 51: Screen Control

    Set the current playing status of the screen. Time synchronization Set time synchronization mode. management Restart configuration Restart terminals immediately and configure restart rules. Color temperature Set the screen display’s color temperature, including neutral white, standard white and cool white. © NEC Corporation 2019...
  • Page 52 Users only need to set the volume of the master device. The slave devices will keep the same volume as the master device via RF signal © NEC Corporation 2019...
  • Page 53 Step 1) Click the Screen control menu button. Step 2) Select the Brightness adjustment function. Step 3) Select the target terminal in the terminal list. Step 4) Choose the Smart button to enter the smart adjustment page. © NEC Corporation 2019...
  • Page 54 Enable a rule a) In the rule list, turn on Enable switch next to a rule. View current a) Click the button. brightness Step 6) Click the Apply button to confirm the configuration. Result: The configuration is saved. © NEC Corporation 2019...
  • Page 55 Click the Screen control menu button. Step 2) Click the Video source function. Step 3) Select the target terminal in the terminal list. Step 4) Choose the Timing button. Figure 19: Video Source – Scheduled Switching © NEC Corporation 2019...
  • Page 56 Step 5) Choose whether to enable Full screen zoom and set the output position. That is the position of the playback window. Step 6) Click the Apply button to confirm the configuration. Result: The configuration is saved. © NEC Corporation 2019...
  • Page 57 Click the Screen control menu button. Step 2) Click the Screen status control function. Step 3) Select the target terminal in the terminal list. Step 4) Click the Timing button to enter the timing settings page. Figure 20: Screen Status Control © NEC Corporation 2019...
  • Page 58 Result: The rule is cleared. Enable a rule a) In the rule list, turn on the Enable switch next to a rule. Step 6) Click the Apply button to confirm the configuration. Result: The configuration is saved. © NEC Corporation 2019...
  • Page 59 Click the Auto sync time with NTP server. Figure 21: Time synchronization management Step 4) Select China or American under NTP server. Step 5) Click the Apply button to confirm the configuration. Result: The configuration is saved. © NEC Corporation 2019...
  • Page 60 Result: The Terminal restarts immediately. Scheduled Restart Step 1) Click the Screen control menu button . Step 2) Click the Restart configuration function. Step 3) Select the target terminal in the terminal list. Figure 22: Restart configuration © NEC Corporation 2019...
  • Page 61 Step 1) Click the Screen control menu button. Step 2) Click the Color temperature function. Step 3) Select the target terminal in the terminal list. Step 4) Select a color temperature type. Figure 23: Color temperature © NEC Corporation 2019...
  • Page 62 Select the target play log in the play log list. Step 5) Click the Export button. Step 6) Choose the export path and format. Step 7) Click the OK button. Result: The play log has been exported. © NEC Corporation 2019...
  • Page 63 Figure 26: Font management – Selecting Fonts Step 5) Select the target font. Step 6) Click the OK button. Step 7) Click the Update button. Result: The font is updated. The update progress is shown in the Update result column. © NEC Corporation 2019...
  • Page 64 Click the Power control function. Step 3) Select the target terminal from the terminal list. Step 4) Select Manual to enter the manual setting page. Step 5) Turn the power switch on or off. Result: The power is turned on/off. © NEC Corporation 2019...
  • Page 65 Click the OK button. Result: The rules are cleared. Enable a rule a) In the rule list, turn on the Sure to enable switch next to a rule. Step 5) Click the Apply button to confirm the settings. © NEC Corporation 2019...
  • Page 66 Double-click the Wireless LAN information of the external router. Result: A pop-up dialog opens. Step 5) Enter password and then click the OK button. Step 6) Click the Apply button. Result: The Wireless LAN AP is configured. © NEC Corporation 2019...
  • Page 67 Click the Screen upgrade function. Step 3) Select Local Upgrade. Step 4) Select upgrade package path. Step 5) In the terminal information list, select one or more upgradable terminals. Step 6) Click the Upgrade button. Result: The system software updates. © NEC Corporation 2019...
  • Page 68 After RF synchronization is applied, the time, brightness, volume and environment monitoring data of the slave device will keep the same as the master device via RF signal. Step 8) Click the Apply button to confirm the settings. © NEC Corporation 2019...
  • Page 69: Faq

    Taurus? Step 1) Log in to the LED poster. Step 2) Click the screen name and enter the Screens page. Step 3) Choose Advanced Settings > Upgrade. Step 4) Click Upgrade next to the target version. © NEC Corporation 2019...
  • Page 70: Maintenance

    Blow-dry only the front of the cabinets with compressed air and only with large distance.  At least once a year: Clean the ventilation holes at the rear side of the cabinet to remove dirt and dust. © NEC Corporation 2019...
  • Page 71: Power System Maintenance

     Only qualified service personnel are allowed to service and open the unit. Contact qualified service personnel by any problems with Built-in Parts. Notice The integrated Service port may only be used by expert Service personnel. Do not push this button except for service. © NEC Corporation 2019...
  • Page 72: Troubleshooting

    TROUBLESHOOTING Table 21 summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the NEC DISPLAY SOLUTIONS service team. Table 21: Troubleshooting Solutions Problem Solution Black screen 1.
  • Page 73: Disposal

    There is a separate collection system for used batteries, to allow proper treatment and recycling in accordance with legislation. According to EU directive 2006/66/EC and amendments, the battery can’t be disposed improperly. The battery shall be separated to collect by local service. © NEC Corporation 2019...
  • Page 74: Copyright And Disclaimer

    The manufacturer reserves the right to make product alterations within legal provisions as well as changes to improve product quality. NEC DISPLAY SOLUTIONS shall not be liable for personal injury or damage to materials caused by failure to observe this warning and safety information of this manual. Furthermore, NEC DISPLAY SOLUTIONS cannot be held responsible for damage or injury, caused by incorrect, inadequate or unsafe use, maintenance or installation of the entire system.

This manual is also suitable for:

Led-a019iLed-a025i