TP-Link Archer AX11000 User Manual page 82

2 Go to Advanced
• Your computer might not recognize any DNS server addresses. Please manually
configure the DNS server.
1 ) Go to Advanced
2 ) Enter 8.8.8.8 as Primary DNS, click Save.
Tips: 8.8.8.8 is a safe and public DNS server operated by Google.
• Restart the modem and the router.
1 ) Power off your modem and router, and leave them off for 1 minute.
2 ) Power on your modem first, and wait about 2 minutes until it gets a solid cable
or Internet light.
3 ) Power on the router.
4 ) Wait another 1 or 2 minutes and check the internet access.
• Reset the router to factory default settings and reconfigure the router.
• Upgrade the firmware of the router.
• Check the TCP/IP settings on the particular device if all other devices can get internet
from the router.
As the picture below shows, if the IP Address is 0 0 0 0, please try the methods below
and try again:
• Make sure the physical connection between the router and the modem is proper.
• Clone the MAC address of your computer.
1 ) Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set
for the router.
2 ) Go to Advanced
3 ) Choose an option as needed (enter the MAC address if
Address is selected), and click Save.
Tips:
• Some ISP will register the MAC address of your computer when you access the internet for the first time
through their Cable modem, if you add a router into your network to share your internet connection, the ISP will
not accept it as the MAC address is changed, so we need to clone your computer's MAC address to the router.
• The MAC addresses of a computer in wired connection and wireless connection are different.
• Modify the LAN IP address of the router.
Note:
Most TP-Link routers use 192.168.0.1/192.168.1.1 as their default LAN IP address, which may conflict with the IP
range of your existing ADSL modem/router. If so, the router is not able to communicate with your modem and you
can't access the internet. To resolve this problem, we need to change the LAN IP address of the router to avoid
such conflict, for example, 192.168.2.1.
1 ) Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set
for the router.
> Status to check internet status.
> Network > DHCP
> Network > Internet
Server.
and focus on the MAC Clone section.
Use Custom MAC
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