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Important: When components are connected through the Shure MXW Audio Network Interface, their firmware
must be updated on one device at a time prior to updating the MXW Audio Network Interface firmware. Attempting
to update all devices at once will cause the interface to reboot after its firmware is updated, and the connection to
other networked components will be lost.
Perform the following steps to update the firmware:
CAUTION! Ensure the device has a stable network connection during the update. Do not turn off the device until
the update is complete.
1. Connect the device and computer to the same network (set to the same subnet).
2. Download Shure Update Utility app and install it.
3. Open the application.
4. Click Check For Updates... button to view new firmware versions available for download.
5. Select the desired firmware and press Downloadto download it to the Firmware Library.
6. From the Update Devices tab, select the new firmware and press Send Updates... to begin the firmware up
date, which overwrites the existing firmware on the device.
Note: After updating, you may need to clear your browser's cache to display updates to the device's web applica
tion.
Firmware Release Requirements
All devices comprise a network with multiple communications protocols that work together to ensure proper opera
tion. The recommended best practice is that all devices are on an identical release. To view the firmware version of
each device on the network, open the component user interface, and look under
The format for Shure device's firmware is MAJOR.MINOR.PATCH. (Ex. 1.6.2 where 1 is the Major firmware level,
6 is the Minor firmware level, and 2 is the Patch firmware level.) At minimum, devices that operate on the same
subnet should have identical MAJOR and MINOR release numbers.
• Devices of different MAJOR releases are not compatible.
• Differences in the PATCH firmware release level may introduce undesired inconsistencies.
Microphone Configuration
Control Software Overview
The boundary microphone user interface provides flexible, indepth control of the microphone to deliver exception
al results for nearly any room. The following control options are quickly accessible through a web browser on a
desktop or mobile device:
• Channel levels, monitoring, and mute status
• Polar pattern selection
• Pickup area aiming
• Security and network settings
• Automix settings
• Light settings
• External control switch configuration
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