Gold Medal 2396 Series Instruction Manual

Gold Medal 2396 Series Instruction Manual

Popcorn topping dispenser and base

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Popcorn Topping Dispenser
Pedestal and Open
Rack Assembly
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
© 2020 Gold Medal Products Co.
Instruction Manual
and Base
Model Series 2396 and 2495
Topping Dispenser
shown with Base.
Pedestal and Enclosed
Rolling Rack Assembly
Part No. 110274

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Summary of Contents for Gold Medal 2396 Series

  • Page 1 Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Pedestal and Open Rack Assembly Topping Dispenser shown with Base. Pedestal and Enclosed Rolling Rack Assembly 10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA © 2020 Gold Medal Products Co. Part No. 110274...
  • Page 2: Table Of Contents

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Table of Contents SAFETY PRECAUTIONS ........................... 3 INSTALLATION INSTRUCTIONS ........................5 Inspection of Shipment ............................5 Manual ..................................5 Model Description ..............................5 Items Included with this Unit ........................... 6 Electrical Requirements .............................
  • Page 3: Safety Precautions

    Read and understand operator’s manual and all other safety instructions before using this equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862 022_060215 gmpopcorn.com...
  • Page 4 007_010914 Note: Improvements are always being made to Gold Medal’s equipment. This information may not be the latest available for your purposes. It is critical that you call Gold Medal’s Technical Service Department at 1-800-543-0862 for any questions about your machine operations, replacement parts, or any service questions.
  • Page 5: Installation Instructions

    Model Description Model Series 2396 is a pedestal style topping dispenser with an LED lighted sign and a rack assembly which holds 2 boxes of topping (for dual pedestals, rack feeds both pedestals). 2396 Series Model Description Single Pedestal •...
  • Page 6: Items Included With This Unit

    We recommend this equipment be on a dedicated and protected circuit. Failure to wire properly will void the warranty and may result in damage to the machine. It is Gold Medal Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The use of extension cords is not recommended due to safety concerns, and may cause sacrificed and/or reduced performance.
  • Page 7: Unit Installation

    4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable). 5. Install unit in a level position. CAUTION If the supply cord is damaged, it must be replaced by Gold Medal Products Co., its service agent or similarly qualified persons in order to avoid a hazard. 039_080614...
  • Page 8 Popcorn Topping Dispenser and Base Model Series 2396 and 2495 4. Secure pedestal to countertop with fasteners provided, see image below. Fasten pedestal using 1/4-20 bolts, washers, washer plate, and lock nuts. Insert pedestal into countertop. Washer Plate 5. Set rack assembly into the cabinet under the counter. 6.
  • Page 9: Countertop Cutout Dimensions

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Countertop Cutout Dimensions This section shows the placement, hole size and cutout dimensions to mount the pedestal(s), drip pan, and ADA Remote (if equipped). COUNTER TOP CUTOUTS FOR 2396-00-200 SERIES TOPPING DISPENSERS Dimensions shown for Single Pedestal Model and ADA Remote Switch.
  • Page 10: Topping Installation

    This product is not intended for use with volatile food products (i.e. real butter). 1. Load two boxes of pre-heated topping onto the rack. Gold Medal’s Backroom Warmer (Item No. 2262) may be purchased for pre-heating the topping. Mount the box in the rack so the topping bag nozzle is located towards the bottom of the box to permit a free flow of the topping from the bag.
  • Page 11: Operating Instructions

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 OPERATING INSTRUCTIONS Controls and Their Functions HEAT SWITCH (Power Switch): Three position rocker switch. HEAT ONLY (up position)—activates the LED lights, heater/blower (to maintain cabinet temperature), heater in pedestal, heated line option (if equipped), and photo- eye sensor (if equipped)—pump is de-activated in heat only setting.
  • Page 12: Additional Controls-Photo-Eye Units Only

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Additional Controls—Photo-Eye Units Only TIMED SWITCH Two modes are selectable (Timed and Not Timed). In either mode, sensor must detect popcorn for 0.5 sec. before pump is automatically activated. Note: To switch between Timed and Not Timed Modes, power the unit OFF for the mode change to take effect.
  • Page 13: Adjusting Dispense Settings

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Adjusting Dispense Settings (Photo-Eye Units only) To switch between Timed and Not Timed Modes, power the unit OFF for the mode change to take effect. Auto Dispense: Timed Mode - Adjust the pump speed, pump time (from 3.0 to 9.4 sec.), or both. Not Timed Mode - Adjust the pump speed only.
  • Page 14: Units With A Photo-Eye

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Units with a Photo-eye 1. Set Heat Switch to HEAT ONLY for 30 minutes to allow topping to preheat—pump is deactivated in this position. 2. After topping is warmed, set Power Switch to HEAT & PUMP. 3.
  • Page 15: Care And Cleaning

    Medium Size Container (for priming unit) 1. Make sure the unit has cooled completely before attempting to clean. 2. Fill a clean bucket half-full with hot water and Gold Medal Chlor-Tech Sanitizer (reference instructions on sanitizer container for appropriate amount).
  • Page 16 Popcorn Topping Dispenser and Base Model Series 2396 and 2495 3. Nozzle is designed to be drip free. Butter flavored topping can accumulate and cause the nozzle to clog. If nozzle becomes clogged, use a paperclip or small diameter rod to clear the opening (3/32”...
  • Page 17: Troubleshooting

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Troubleshooting Issue Possible Cause Solution No Power to the Unit A. No power to the unit A. Make sure unit is plugged in and Power Switch is ON (green switch light should be ON). If switch light does not turn on, have a qualified electrician check the power supplied to unit.
  • Page 18 Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Issue Possible Cause Solution PHOTO-EYE UNITS ONLY A. Pump needs to be primed A. See Prime Unit for Use in the Operating Wrong Dispense Amount Instructions. B. Pump settings need B.
  • Page 19: Maintenance Instructions

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 MAINTENANCE INSTRUCTIONS DANGER Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death. DO NOT immerse any part of this equipment in water. DO NOT use excessive water when cleaning.
  • Page 20: Ordering Spare Parts

    4. Please include your model number, serial number, and date of manufacture (located on the machine nameplate/data plate) with your order. 5. Address all parts orders to Parts Department, Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, Ohio 45241-4807 or place orders by phone or online:...
  • Page 21: Pedestal - Parts Breakdown

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Pedestal – Parts Breakdown LEDs (fitted in housing, not shown) Plastic Food Tubing 12, 13 (not shown, sold by the foot) *Photo-eye 16 17* units only. Photo-eye Assembled View (photo-eye on select models only) Pedestal Heating (for food tubing) Heated Rope Wire Assembly (not shown)
  • Page 22 Model Series 2396 and 2495 Pedestal – Parts List Part Number No Sensor Models With Sensor Models Item Part Description 2396 Series 2396 Series (200, 210, 220, 230) (201, 211, 221, 231) PUSHBUTTON SWITCH AMBER 55658 55658 DISPENSER DECAL LABEL...
  • Page 23: Open Rack Assembly - Exterior View - Parts Breakdown

    (shown for general parts reference only) *CAUTION: If supply cord 26 Small Screwdriver 25 19, 20 24 is damaged, it must be replaced by Gold Medal Products Co., its service agent, or similarly qualified persons in order to avoid a hazard.
  • Page 24 Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Open Rack Assembly – Exterior View – Parts List Part Number No Sensor Models With Sensor Models Item Part Description 2396-00-200, 2396-00-201, 2396-00-210 2396-00-211 B.I.B. BUTTER PUMP 79888 79888 8-32 X 1/4 PHIL PAN M/S 87314 87314 PUMP BRACKET...
  • Page 25: Open Rack Assembly - Control Box Interior - Parts Breakdown

    18*, 19 16 4, 9 *CAUTION: If supply cord is damaged, it must be replaced by Gold Medal Products Co., its service agent, or similarly qualified persons in order to avoid a hazard. Single Pedestal Model shown for general image reference only.
  • Page 26 Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Open Rack Assembly - Control Box Interior – Parts List Part Number No Sensor Models With Sensor Models Item Part Description 2396-00-200, 2396-00-201, 2396-00-210 2396-00-211 SWITCH, ROCKER SPDT 55050 FUSE HOLDER 74636 74636 1 AMP FUSE...
  • Page 27: 2495 Series Base (For Use With Open Rack Assembly)

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 2495 Series Base (for use with Open Rack Assembly) Hinge 2, 3 Fasteners 8, 9 Model 2495 (210) with remote switch cutout shown for general reference only. Part Number Item Part Description 2495 Models MAGNETIC CATCH...
  • Page 28: Enclosed Rolling Rack - Exterior View - Parts Breakdown

    39 Small Screwdriver 38 18, 19 37 *CAUTION: If supply cord is damaged, it must be replaced by Gold Medal Products Co., its service agent, or similarly qualified persons in order to avoid a hazard. Single Pedestal Enclosed Rack Assembly (with photo-eye) (control panel view shown for general parts reference only) gmpopcorn.com...
  • Page 29 Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Enclosed Rolling Rack – Exterior View – Parts Breakdown Part Number No Sensor Models With Sensor Models Item Part Description 2396-00-220, 2396-00-221, 2396-00-230 2396-00-231 B.I.B. BUTTER PUMP 79888 79888 8-32 X 1/4 PHIL PAN M/S 87314 87314 PUMP BRACKET...
  • Page 30: Enclosed Rolling Rack - Control Box Interior - Parts Breakdown

    Single Pedestal Model (without Sensor), *CAUTION: If supply cord is damaged, it Enclosed Rack shown. must be replaced by Gold Medal Products Co., its service agent, or similarly qualified persons in order to avoid a hazard. Single Pedestal Model Sensor Control Control Board shown for parts reference.
  • Page 31 Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Enclosed Rolling Rack - Control Box Interior – Parts Breakdown Part Number No Sensor Models With Sensor Models Item Part Description 2396-00-220, 2396-00-221, 2396-00-230 2396-00-231 THERMOSTAT 135F 38990 38990 6-32 X 1/2 PHIL PAN M/S 42237 42237 SPACER,#10 ID...
  • Page 32: Wiring Diagram

    Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Wiring Diagram Model No. 2396-00-200 (210, 220, 230) gmpopcorn.com Page 32...
  • Page 33 Popcorn Topping Dispenser and Base Model Series 2396 and 2495 Model No. 2396-00-201 (211, 221, 231) gmpopcorn.com Page 33...
  • Page 34: Warranty

    © 2020 – The text, descriptions, graphics, layout, and other material in this publication are the exclusive property of Gold Medal Products Co. and shall not be used, copied, reproduced, or published in any fashion, including website display, without its express written consent.

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