Getting Started - Polycom VVX Series Self-Installation And Configuration Manual

This guide is only intended for installation of IBC Poly devices over a public internet connection, also
referred to as over-the-top (OTT).
NOTE: If you are porting your telephone number from another service provider, you may experience a
service outage between 7:00am GMT-6 no DST (when the service is provisioned) and 9:00am GMT-6 no
DST (when the numbers are ported over from the other service provider). This is dependent upon a
successful self-install of the devices between these hours. At 7:00am GMT-6 no DST, outgoing calls can
be made with customer installed and configured devices. Incoming calls will not be successful to IBC
devices until the port has been completed.

GETTING STARTED

What you need to get started:
•
The Poly VVX Series Set and package contents listed below.
•
Set configuration credentials. An email will be sent on the date of your service order from the
SaskTel Business Team with a subject line of IBC login and support. Included in this email will be
your IBC User ID and password, along with your conference set server user (10-digit phone
number) and password. You will need the conference set configuration credentials for this process.
Keep the email for future reference. Contact your Service Representative if you did not receive
the email.
•
If you are configuring two telephone numbers on the device, you will receive two emails;
one for the primary telephone number and one for the multiline (secondary) number. You
will not need to register the secondary number, this will happen automatically upon
registration of the primary telephone number.
•
Poly compatible power adaptor, or a network device capable of providing power over ethernet (for
instance a switch).
Package contents
Poly VVX Series Self-installation and Configuration Guide 3