ALTAI AX500 Series Installation Manual

ALTAI AX500 Series Installation Manual

Outdoor 2x2 802.11ac wave 2 access point
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Altai AX500 Outdoor 2x2
802.11ac Wave 2 Access Point
____________________________________________________________________________________
Installation Manual
Version 1.0 (Draft)
1
Altai Technologies Ltd. All rights reserved

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Summary of Contents for ALTAI AX500 Series

  • Page 1 Altai AX500 Outdoor 2x2 802.11ac Wave 2 Access Point ____________________________________________________________________________________ Installation Manual Version 1.0 (Draft) Altai Technologies Ltd. All rights reserved...
  • Page 2 European Conformity (CE) – EU This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Altai Technologies Ltd. All rights reserved...
  • Page 3 This document is provided for information purposes only. Altai Technologies reserves the right to change, modify, transfer, or otherwise revise this publication without notice.
  • Page 4: Table Of Contents

    Ceiling Mount Installation ......................... 19 Installation Scenarios ..........................21 Pole Mount/Ceiling Mount ......................... 21 AX500-X INSTALLATION OPTIONS ..................22 Antenna Selection ............................22 Pole Mount Installation ..........................23 Wall Mount Installation ..........................24 Installation Scenarios ..........................27 Altai Technologies Ltd. All rights reserved...
  • Page 5 12.2 Ethernet Surge Protector Selection and Installation ................. 42 12.3 Other Deployment Tips for Surge Protection and Site Grounding Practices ......44 13. LIGHTNING PROTECTION....................... 45 14. CONSOLE CONNECTION ...................... 46 15. FACTORY RESET ........................48 16. TROUBLESHOOTING Q&A ...................... 49 Altai Technologies Ltd. All rights reserved...
  • Page 6 AX500 Series Installation Manual THIS PAGE INTENTIONALLY LEFT BLANK Altai Technologies Ltd. All rights reserved...
  • Page 7: Introduction

    AX500 Series Installation Manual Introduction Thank you for purchasing Altai AX500 Series products. This manual is intended for field support engineers and installers who are responsible for installing the products on site. Users who perform the tasks should read through this document and also be familiar with the hardware and software capabilities of the products.
  • Page 8: Package Contents

    AX500 Series Installation Manual Package Contents Below are the standard package lists of Altai AX500-S, AX500-T and AX500-X models respectively. Check the package that you purchased against the corresponding list to ensure the equipment and all its accessories are included. Please contact our sales representatives if there is any discrepancy.
  • Page 9 4 pcs Anchor with Flat Washer and Nut x 4 pcs Flat Washer and Spring Washer x 4 pcs PoE Injector (Optional) x 1 pcs Purchased separately if required Quick Setup Guide x 1 pcs Altai Technologies Ltd. All rights reserved...
  • Page 10: Ax500-T Model Package List

    4 pcs Flat and Spring Washers x 4 pcs Anchor with Flat Washer and Nut x 4 pcs PoE Injector (Optional) x 1 pcs Purchased separately if required Quick Setup Guide x 1 pcs Altai Technologies Ltd. All rights reserved...
  • Page 11: Ax500-X Model Package List

    1 pcs Mounting Screw x 4 pcs P3.5*32 Screw x 4 pcs Flat and Spring Washers x 4 pcs PoE Injector (Optional) x 1 pcs Purchased separately if required Quick Setup Guide x 1 pcs Altai Technologies Ltd. All rights reserved...
  • Page 12: Hardware Overview

    Connecting to AltaiCare/AltaiGate/ Access Controller (1) Solid Yellow: AP Boot Up Finished and Running in Standalone Mode (2) Solid Green: AP Boot Up Finished and Running in Thin AP Mode Not Applicable to this AP Model Altai Technologies Ltd. All rights reserved...
  • Page 13: Physical Port And Ground Point Connections

    It is used to connect to power source (see Section 9 for the power options) and provides 10/100/1000 Mbps network interface for LAN connection. ETH1: It provides 10/100/1000 Mbps network interface for LAN connection with peripherals. Altai Technologies Ltd. All rights reserved...
  • Page 14: Ax500-X Model

    (Data In) RF Port 4 – 2.4GHz RF Port 6 – 2.4GHz Antenna Antenna Bottom (Bottom View) RF Port 3 – 5GHz RF Port 1 – 5GHz Console Port Antenna Antenna Bottom (Top View) Altai Technologies Ltd. All rights reserved...
  • Page 15 Caution: The chassis is designed to provide enhanced protection for the electronics inside. Don’t try to open up the chassis. Warranty will be voided if the equipment is found tampered or warranty labels are found broken. Altai Technologies Ltd. All rights reserved...
  • Page 16: Preparation Of Ax500 Installation

    You can also perform some basic tests to make sure the desired features function properly before taking it out to the site. Altai Technologies Ltd. All rights reserved...
  • Page 17: Ax500-S Installation Options

    In this section, we will walk you through how to assemble the mounting accessories and mount the AP on two types of wall: (i) concrete wall; or (ii) drywall. Determine where the AP is to be placed and mark location on the wall surface for the four mounting holes. Altai Technologies Ltd. All rights reserved...
  • Page 18 Drywall Mount: Drive the mounting screws into the wall on the markings. Place the spring and flat washers on the round head screws and drive the screws to attach the mounting plate back Access Point. Altai Technologies Ltd. All rights reserved...
  • Page 19: Pole Mount Installation

    In this section, we will walk you through how to assemble the mounting accessories and mount the AP on a pole. The pole size should be 1 – 3 inches of diameter. Assemble downtilt bracket components with M8 screws, flat washers, spring washers and lock nuts shown drawing. Altai Technologies Ltd. All rights reserved...
  • Page 20 Align the mounting back plate and the Access Point on the pole. Insert the long screws through mounting Back Plate and the downtilt bracket and tighten it with the screw hex heads and washers. Altai Technologies Ltd. All rights reserved...
  • Page 21: Installation Scenarios

     The pole size should be 1 – 3 inches of diameter  Example: Building rooftop Altai Technologies Ltd. All rights reserved...
  • Page 22 11, 12 and 13. Clearance of 1m at least, Surge Protector depending on AX500-S downtilt angle and building structure Ethernet Cable to PoE Switch/Injector Rooftop Figure 5-3 Clearance for AX500-S Installation at Building Rooftop Altai Technologies Ltd. All rights reserved...
  • Page 23: Ax500-T Installation Options

    The pole size should be 3 – 4 inches of diameter. Place the spring and flat washers on the M4 round head screws and drive the screws to attach the mounting plate to the back of the Access Point. Altai Technologies Ltd. All rights reserved...
  • Page 24 Alignment Determine where the AP is to be placed. Lock and tighten hose clamp to For the Pole of Vertical secure pole mount Alignment bracket to the pole. For the Pole of Horizontal Alignment Altai Technologies Ltd. All rights reserved...
  • Page 25: Ceiling Mount Installation

    Use the appropriate drill bit to drill four holes of 8mm diameter and 37mm depth on the markings and hammer the bolts into the openings. Drywall Ceiling Mount: Drive the mounting screws into the ceiling on the markings. Altai Technologies Ltd. All rights reserved...
  • Page 26 Drywall Ceiling Mount: Insert the screws through the flat and spring washers. Then attach the device onto the ceiling by tightening the screws to secure the mounting plate to the mounting surface. Altai Technologies Ltd. All rights reserved...
  • Page 27: Installation Scenarios

    In addition, the size should be 3 – 4 inches of diameter.  Example: Lamp post 360° Omni Coverage Figure 6-1 AX500-T Installation Scenario – Lamp Post  Example: Stadium, Amphitheatre Figure 6-2 AX500-T Installation Scenario – Stadium, Amphitheatre Altai Technologies Ltd. All rights reserved...
  • Page 28: Ax500-X Installation Options

    The bottom 2 x N-Male RF connectors (Ports 4 and 6) are for 2.4G external antennae while the top 2 ones (Ports 1 and 3) are for 5G external antennae. Make sure the 2.4G and 5G antennae are attached to the respective ports. Failure to do so will affect RF and coverage performance. Altai Technologies Ltd. All rights reserved...
  • Page 29: Pole Mount Installation

    Align Bracket for Horizontal Pole Align Bracket for Vertical Pole Thread the open end of the hose clamp through the two slots on the pole mount bracket. For Horizontal Pole For Vertical Pole Altai Technologies Ltd. All rights reserved...
  • Page 30: Wall Mount Installation

    In this section, we will walk you through how to assemble the mounting accessories and mount the AP main unit on two types of wall: (i) concrete wall; or (ii) drywall. Determine where the AP is to be placed and mark location on the wall surface for the four mounting holes. Altai Technologies Ltd. All rights reserved...
  • Page 31 Drive the mounting screws into the wall on the markings. Place the spring and flat washers on the M4 round head screws and drive the screws to attach the mounting plate to the back of the Access Point. Altai Technologies Ltd. All rights reserved...
  • Page 32 Drywall Mount: Insert the screws through the flat and spring washers. Then attach the device onto the wall by tightening the screws to secure the mounting plate to the mounting surface. Altai Technologies Ltd. All rights reserved...
  • Page 33: Installation Scenarios

    The clearance may vary depending on the downtilt angle, thickness of the wall or parapet and whether there are some other objects or building structures protruding out of building surface.  Example: Building rooftop Altai Technologies Ltd. All rights reserved...
  • Page 34 Local Site with Ethernet/Fiber Remote Site without Connectivity Ethernet/Fiber Connectivity 2.4G WiFi Access by Sector Antenna Target Coverage Area Figure 7-2 AX500-X Installation Scenario – Building Rooftop for Bridge Link Setup and Sector Coverage Altai Technologies Ltd. All rights reserved...
  • Page 35: Ethernet Cable Wiring And Pinout

    Pins Pair Wire Color white/orange strip orange solid 1 2 3 4 5 6 7 8 white/green strip blue solid white/blue strip green solid white/brown strip brown solid Figure 8-1 Ethernet RJ45 Connector Pinout Altai Technologies Ltd. All rights reserved...
  • Page 36: Power Options And Cable Connection Instructions

    PoE Switch Note: The AP shown in the diagram is for illustration purpose only. This connection option applies to ALL AX500 Series AP Models including AX500-S, AX500-T and AX500-X. Figure 9-1 Power Option 1 for AX500 Unit – 802.3at PoE Switch Option 2: PoE Injector (Ordered Separately) 1.
  • Page 37 (Data) Note: The AP shown in the diagram is for illustration purpose only. This connection option applies to ALL AX500 Series AP Models including AX500-S, AX500-T and AX500-X. Figure 9-2 Power Option 2 for AX500 Unit – PoE Injector Altai Technologies Ltd. All rights reserved...
  • Page 38: Waterproof Protection

    1. Always apply the tape at temperature above 32° F to ensure adhesion. When working in cold weather, always protect your tape rolls by storing it under your coat and next to your body to keep the tape flexible. If the tape cannot be stretched elastically, it will not seal properly. Altai Technologies Ltd. All rights reserved...
  • Page 39: Waterproofing Ethernet/Console Ports

    Figure 10-2 Ethernet Cable Feed Through Cable Gland 2. Connect the cable to the Ethernet Port. 3. Tighten the locknut to fix the cable gland body to the AP chassis. 4. Tighten the cap nut. Altai Technologies Ltd. All rights reserved...
  • Page 40: Before Tape Wrapping

    This is to fill out the space between the cap nut and the cable gland body after tightening. Altai Technologies Ltd. All rights reserved...
  • Page 41: Tape Wrapping Around Ethernet Ports

    The tape can be applied in one or more strips if necessary. A strip can be coiled onto an applicator such as a pencil. Apply only enough tension to get good adhesion and keep the tape smooth. Altai Technologies Ltd. All rights reserved...
  • Page 42 6. Finish the wrap by adding one more layer (the 3 layer) of electrical tape to provide UV protection. Take extra care to make sure that the Ethernet connector is tightly sealed by pressing the tape edges together so that there are no gaps. Altai Technologies Ltd. All rights reserved...
  • Page 43: Tape Wrapping Around Unused Ethernet/Console Ports

    Wrap another layer of electrical tape all over rubber mastic tape all Tighten Ethernet Cap the Ethernet port over the Ethernet port Nut with Rubber Mastic Tape around Figure 10-10 Waterproofing Unused Ethernet/Console Port Altai Technologies Ltd. All rights reserved...
  • Page 44: Waterproofing Rf Ports

    If a torque wrench is not available, first tighten the connector to finger tight, then tighten it with a wrench for an additional ⅛ to ¼ turn from the finger tight position. Altai Technologies Ltd. All rights reserved...
  • Page 45 RF connector to antenna port junction is tightly sealed. Press the tape edges together so that there are no gaps. Press the tape against the RF connector body. Altai Technologies Ltd. All rights reserved...
  • Page 46: Tape Wrapping Around Unused Rf Ports

    Overlap the tape to half-width to wrap the entire RF port. Step 2 Step 3 Wrap a layer of electrical Wrap another layer of rubber tape all over the RF port mastic tape all over the RF port Figure 10-15 Waterproofing Unused RF Port Altai Technologies Ltd. All rights reserved...
  • Page 47: Grounding And Electrostatic Discharge (Esd) Protection

    Please consult premises’ electrical engineers and follow local electrical codes and standards for proper grounding. In addition, site engineers should always be grounded by wearing proper ESD grounding straps connected to the site earth ground point during equipment installation, maintenance and repairs. Altai Technologies Ltd. All rights reserved...
  • Page 48: Surge Protection

    12.2 Ethernet Surge Protector Selection and Installation It is STRONGLY recommended to install Ethernet surge protectors for outdoor AP deployment as it provides additional and effective protection for the AP against electrical surge via Ethernet cable. Altai Technologies Ltd. All rights reserved...
  • Page 49 Surge Protector at Building Entry Point Unshieded Lightning Earthing (Optional) Ethernet Cable System To Network Ground Grounding Rod At least 2m away from pole Figure 12-2 Lightning and Surge Protection for AX500 Outdoor Installation Altai Technologies Ltd. All rights reserved...
  • Page 50: Other Deployment Tips For Surge Protection And Site Grounding Practices

    7. Ensure all interconnection points are well bonded, protected against corrosion and are low impedance. As a common practice, test the conductivity of the grounding system to ensure the installation is solid and electrically capable of grounding any ambient surge or static. Altai Technologies Ltd. All rights reserved...
  • Page 51: Lightning Protection

    Altai does not provide any warranties as to the effectiveness of the suggested measures. The implementation of the suggested measures is at the customer’s own discretion.
  • Page 52: Console Connection

    Console Port USB to RS232 DB9 Serial Adapter Figure 14-1 Console Cable Connection Setup 2. Open software terminal such as PuTTY or Xshell on your computer. 3. Use the following terminal settings for console connection: Altai Technologies Ltd. All rights reserved...
  • Page 53 === SuperWifi Base Station ===================== Version: 3.1.3.501 Uptime: 586s IP Address: 192.168.1.222 MAC Address: 00:19:be:2e:01:23 ================================================ admin@SUPERWIFI:~$ 5. To end the session, input the cmd “exit”. admin@SUPERWIFI:~$ exit Please press Enter to activate this console. SUPERWIFI login: Altai Technologies Ltd. All rights reserved...
  • Page 54: Factory Reset

    Factory Reset (Keep Network Settings): Command Description admin@SUPERWIFI:~$ factory_reset reset AX500 unit. settings should removed returned factory default state EXCEPT network settings, i.e. IP address, subnet mask, default gateway management VLAN assignment. Altai Technologies Ltd. All rights reserved...
  • Page 55: Troubleshooting Q&A

    Ethernet speed. You can try to re-clamp the Ethernet connector and swap cables to crosscheck. In addition, make sure correct pin assignment is made according to Section 8. 6. If the above is all done and does not work, please contact our local partners or Altai technical support team.
  • Page 56 AX500 Series Installation Manual Copyright © 2018 Altai Technologies Limited ALL RIGHTS RESERVED. Altai Technologies Limited Unit 209, 2/F, Lakeside 2, 10 Science Park West Avenue, Hong Kong Science Park, Shatin, New Territories, Hong Kong Telephone: +852 3758 6000 Fax: +852 2607 4021 Web: www.altaitechnologies.com...

This manual is also suitable for:

Ax500-sAx500-tAx500-x

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