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Troubleshooting
Problem
I hear other calls when
using the telephone.
I hear noise on the
cordless handset, and
none of the keys or
buttons works.
My caller ID features are
not working properly.
52
Suggestion
•
Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If
you still hear other calls, the problem is probably in the wiring or local service. Call your local
telephone company.
•
Make sure the telephone line cord is plugged in securely.
•
Caller ID is a subscription service. You must subscribe to this service from your local telephone
company for this feature to work on your telephone.
•
The caller may not be calling from an area which supports caller ID.
•
Both you and the caller's telephone companies must use equipment which are compatible
with the caller ID service.
•
The caller ID information will be displayed after the first or second ring. Caller ID data may not
be displayed on your phone if you answer a call at or before the second ring. This would also
apply to an answering device that answers the call at or before the second ring.
•
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
www.vtechphones.com
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