Related Manuals for VTech DS6121-2
Summary of Contents for VTech DS6121-2
- Page 1 User’s manual w w w . v t e c h p h o n e s . c o m Models: DS6121-2/DS6121-3 DS6121-4/DS6121-5 DS6122-5...
- Page 2 52 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
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Page 3: Table Of Contents
Table of contents Getting started ....1 Parts checklist ....1 Telephone base and charger installation . - Page 4 Table of contents Call log display screen messages ..33 Redial list ..... 34 Dial a redial entry .
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Page 5: Getting Started
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. 1. Quick start guide 2. Handsets (2 for DS6121-2, 3 for DS6121-3, 4 for DS6121-4, 5 for DS6121-5/DS6122-5) 5. Battery... -
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. Make sure that the electrical • Use only the outlet is not controlled by a wall switch. If you subscribe to Digital Subscriber Line power adapter (DSL) high-speed Internet service through your telephone line, you must have supplied with this... -
Page 7: Battery Installation And Charging
Getting started Battery installation and charging Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When the battery power is low, the handset will beep, display LOW BATTERY and handset in the telephone base or charger to charge the battery when not in use. -
Page 8: Mounting Bracket Installation
Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. Wall mounting bracket installation: Slide the bracket down and away from the telephone base. -
Page 9: Ds6122
Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your telephone comes ready for desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow the following steps: Remove the bracket from wall mount orientation by sliding it up towards the top of the base. -
Page 10: Handset Layout
Getting started Handset layout CHARGE light • On when the handset is charging in the telephone base or charger. INT (intercom) • Press to initiate an intercom conversation or transfer a call. /FLASH • Press to make or answer a call. •... -
Page 11: Telephone Base Layout
Getting started Telephone base layout X/DELETE • Press to delete message currently playing (page 42). • Press t wice to delete all old messages when the telephone is not in use (page 43). /REPEAT • Press to repeat a message or press twice to play back previous messages (page 42). -
Page 12: Telephone Settings
Telephone settings Ringer volume (handset) You can change the ringer volume to a comfortable level. • The ringer will be The ringer can also be turned off so the telephone does not off if the volume is ring when there are incoming calls. set to the lowest level, and a ringer To adjust the ringer volume:... -
Page 13: Ringer Tone
Telephone settings Ringer tone This menu allows you to choose from different ringer tones. To choose a ringer tone: Press MENU/SELECT to display the menu when the handset is not in use. to select > RINGER TONE, then press Press MENU/SELECT. -
Page 14: Key Tone
Telephone settings Key tone The handset will beep when you press any handset key. You may turn the key tone on or off. To change the setting: Press MENU/SELECT to display the menu when the handset is not in use. Press MENU/SELECT. -
Page 15: Clear Voice Mail
Telephone settings Clear voice mail If you subscribe to voicemail service offered by your telephone service provider, NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light on the telephone base will flash when you have new voicemail messages. Please contact your local telephone company for more information and assistance about using your voicemail service. -
Page 16: Telephone Operation
Telephone operation Make a call Press • The screen Dial the number. displays the elapsed time as -OR- you talk (in hours, minutes and Dial the number. seconds). Press • When predialing (preview numbers Answer a call before dialing), press •... -
Page 17: Mute
Telephone operation Mute The mute function allows you to hear the other party while the other party cannot hear you. During a call, press MUTE/REMOVE on the handset. MUTED will be temporarily displayed on the screen, along with the smaller icon. -
Page 18: Chain Dialing
Telephone operation Chain dialing This feature allows you to initiate a dialing sequence from numbers stored in the • Chain dialing directory, call log or redial list while you are on a call. can be useful To access a number in the directory: if you wish to access numbers Press MENU/SELECT twice to enter the directory menu. -
Page 19: Intercom
Intercom The intercom feature allows conversation between two registered handsets of the same system. Model DS6121-2 Press INT on the originating handset when the handset is not in use and its screen displays CALLING OTHER HANDSET. The destination handset rings and its screen displays OTHER HANDSET IS CALLING. -
Page 20: Conference Call
When one handset is on the line, • Press -OR- Model DS6121-2 Press INT to initiate an intercom call and its screen displays CALLING OTHER HANDSET. The destination handset rings and its screen displays OTHER HANDSET IS CALLING. After the destination handset has been answered, press and hold INT on the originating handset to let the destination handset join the call. -
Page 21: Transfer An External Call
Telephone operation Transfer an external call You can transfer an external call from one handset to any other handset. Model DS6121-2 During a call, press INT to put the call on hold at the originating handset. Its screen displays CALLING OTHER HANDSET. - Page 22 Telephone operation Models DS6121-3/DS6121-4/DS6121-5/DS6122-5 During a call, press INT to put the call on hold at the originating handset. The screen displays TRANSFER TO: Use the dialing keys to enter the destination handset number. The originating handset screen displays CALLING HANDSET X.
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Page 23: Switch Between External And Intercom Call
If you are on an external call and you wish to intercom another handset without disconnecting the external call: Model DS6121-2 During a call, press INT to put the call on hold at the originating handset. Its screen displays CALLING OTHER HANDSET. -
Page 24: Answer An Incoming Call During An Intercom Call
Telephone operation Models DS6121-3/DS6121-4/DS6121-5/DS6122-5 During a call, press INT to put the call on hold at the originating handset. The screen displays TRANSFER TO: Use the dialing keys to enter the destination handset number. The originating handset screen displays CALLING HANDSET X. The destination handset will ring and its screen will display HANDSET X IS CALLING. -
Page 25: Directory
Telephone operation Directory The directory can store up to 50 entries. Each entry may have up to 30 digits for the phone number and 15 characters for the name. • The directory can be accessed when the handset is not in once or MENU/SELECT three times. -
Page 26: Store A Directory Entry
Telephone operation Store a directory entry Press MENU/SELECT twice when the handset is not in use. • Saving or deleting Press a number on one handset will The screen displays ENTER NUMBER. automatically Use the dialing keys to enter the number. update all other Press MUTE/REMOVE to backspace and erase a digit. -
Page 27: Character Chart
Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Number key space Press MUTE/REMOVE to backspace and erase when entering characters. -
Page 28: Search The Directory
MENU/SELECT three times to enter the once or MENU/SELECT three times to enter the directory. to scroll to the desired entry, or use the alphabetical search to /FLASH or /SPEAKER to dial the entry. www.vtechphones.com >REVIEW STORE VTECH 800-595-9511... -
Page 29: Edit A Directory Entry
Telephone operation Edit a directory entry Press once or MENU/SELECT three times to enter the directory. Press to scroll to the desired entry, or use the alphabetical search to find it. Press MENU/SELECT to confirm your selection. The screen displays EDIT NUMBER. Use the dialing keys to edit the number. -
Page 30: Delete From The Directory
Telephone operation Delete from the directory Press Press find it. Press MUTE/REMOVE to remove the desired entry. You will hear a confirmation tone. once or MENU/SELECT three times to enter the directory. to scroll to the desired entry, or use the alphabetical search to www.vtechphones.com... -
Page 31: About Caller Id
Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re on a call. These features require services provided by your local telephone company. Contact your telephone company if: •... -
Page 32: Call Log
Telephone operation Call log If you subscribe to caller ID service, information about each • Due to regional caller will be displayed after the first or second ring. If you service answer a call before the caller information appears on the differences, screen, it will not be saved in the call log. -
Page 33: Missed Calls Indicator
• There will be an error tone when the list reaches the beginning or end of the call log. XX MISSED CALLS is reviewed, the number www.vtechphones.com HANDSET X VTECH 595-9511 3:45 1/02 VTECH 595-9511 3:45 1/02 >CALL LOG... -
Page 34: Make A Call Log Entry Ready To Dial
Telephone operation Make a call log entry ready to dial Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. -
Page 35: Save A Call Log Entry To The Directory
Telephone operation Save a call log entry to the directory When in the call log, press entry. Press MENU/SELECT. • You can edit the phone number, if necessary. Make sure the number is in the correct dialing format for your area. Press MENU/SELECT when done. -
Page 36: Delete From The Call Log
Telephone operation Delete from the call log To delete one entry: When in the call log, press entry. Press MUTE/REMOVE to delete the selected entry. You will hear a confirmation tone. To delete all entries: When in the call log, press and hold MUTE/REMOVE to delete the entire call log. -
Page 37: Call Log Display Screen Messages
Telephone operation Call log display screen messages Displays: When: The caller is blocking the name information. PRIVATE NAME The caller is blocking the telephone number PRIVATE NUMBER information. PRIVATE CALLER The caller is blocking the name and number information. This caller’s name is unavailable. UNKNOWN NAME UNKNOWN NUMBER This caller’s number is unavailable. -
Page 38: Redial List
Telephone operation Redial list The telephone stores the five most recently dialed numbers on the redial list. • When there are already five entries on the redial list, the earliest entry will be deleted to make room for the latest entry. •... -
Page 39: Answering System
Answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are independent features, and each alerts you to new messages differently. For more information on the voicemail indicators, see page 9. -
Page 40: Activate The Answering System
Answering system Activate the answering system The answering system must be turned on to answer • If you have caller and record messages. Press ANS ON/OFF to turn ID service, the the answering system on or off. If the answering clock will be set automatically system is turned on, it will announce “Calls will... -
Page 41: Answering System Setup
Answering system Press /SKIP or /REPEAT until the system announces the correct minute, then press CLOCK. The system announces the current day. Press /SKIP or /REPEAT until the system announces the correct day, then press CLOCK. After a confirmation tone, the system announces the new clock setting and exits programming mode. -
Page 42: Set Telephone Base Ringer Volume
Answering system Set number of rings (continued) If you subscribe to caller ID/call waiting and voicemail service through your telephone service provider, you can use your telephone answering system and voicemail together. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. -
Page 43: Set Remote Access Code
Answering system Set remote access code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99. To set the remote access code: Press SETUP when the telephone is not in use until the system announces the remote access code setting. -
Page 44: Outgoing Announcement
Answering system Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. -
Page 45: Record Your Own Announcement
Answering system Record your own announcement Press ANNC when the telephone is not in use and the system will announce “Announcement. Press PLAY or press RECORD.” Press RECORD and the system announces, “Record after the tone. Press STOP when you are done.” After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away. -
Page 46: New Message Indication
Answering system New message indication The message display counter will flash when there are new answering system • If the memory is messages. full, the system will answer after 10 If the new message alert tone is turned on, the telephone base will beep every rings and announce, ten seconds when there are unreviewed messages. -
Page 47: Delete All Messages
Answering system Delete all messages Press X/DELETE when in idle mode. The system will announce “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages will be erased. Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. -
Page 48: Call Screening
Answering system Call screening You can listen at the telephone base to a caller leaving a message. However, if you want to silence the telephone base when messages are being recorded, set the telephone base volume to its lowest level (1). Remember to raise the volume in order to hear your messages during playback. -
Page 49: Message Window Displays
Answering system Message window displays Window displays: Descriptions: No messages. 1-98 Total number of old message(s) recorded. 0-98 (flashing) Total number of new and old message(s) recorded; or the telephone base may have lost and regained power. 99 & F (alternating) Memory is full with total number of messages recorded. -
Page 50: Remote Access
Answering system Remote access A two-digit security code is required to access the system remotely from any • If no key is pressed touch tone telephone. The preset code is 19; see page 39 to change it. after entering remote access, new Dial your telephone number from any touch tone telephone. -
Page 51: Appendix
Handset display screen messages ALREADY SAVED CALL LOG EMPTY CALLING HANDSET X (for DS6121-3/DS6121-4/DS6121-5/DS6122-5) CALLING OTHER HANDSET (for DS6121-2) CONNECTING... CHARGING DIRECTORY EMPTY ENDED HANDSET X IS CALLING (for DS6121-3/DS6121-4/DS6121-5/DS6122-5) OTHER HANDSET IS CALLING (for DS6121-2) INTERCOM INCOMING CALL INTERCOM ENDED... - Page 52 Handset display screen messages MICROPHONE ON MUTED NEW VOICE MAIL NO LINE NO SIGNAL, CALL ENDED NOT AVAILABLE AT THIS TIME OUTSIDE CALL **PAGING** PHONE PLACE IN CHARGER RINGER MUTE SAVED SPEAKER UNABLE TO CALL TRY AGAIN UNABLE TO SAVE MUTE has been turned off and the person on the other end can hear you.
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Page 53: Handset And Telephone Base Indicators
-OR - The battery needs to be replaced. -OR - An incorrect battery has been installed. Use only the supplied VTech battery or equivalent. There are unreviewed calls in your call log. • On when the handset speakerphone is in use. - Page 54 Handset and telephone base indicators Handset icons MUTE NEW VOICE MAIL SPEAKER Battery indicator • Microphone is muted. • Ringer off. • New call log entries. • New voicemail received from the local telephone company. • In speakerphone mode. • Cycles (low, medium, and full) when the handset battery is charging.
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Page 55: Battery
Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby**) *Operating times are approximate. -
Page 56: Important Safety Instructions
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 57: Troubleshooting
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not • Make sure the battery is installed and charged correctly (page 3). For optimum daily work at all. - Page 58 Troubleshooting Problem Suggestion Make sure the handset is placed in the telephone base or charger correctly. The CHARGE The battery does not • charge in the handset light on the handset should be on. or the handset battery • Remove and reinstall the battery, then charge for up to 16 hours. is not charging.
- Page 59 Troubleshooting Problem Suggestion The telephone does not • Make sure the handset ringer volume is not set to zero (page 8) and the telephone base ringer ring when there is an volume is not set to off (page 38). incoming call. •...
- Page 60 Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
- Page 61 Troubleshooting Problem Suggestion There is interference • The handset may be out of range. Move it closer to the telephone base. during a telephone • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone conversation.
- Page 62 Troubleshooting Problem Suggestion I hear noise on the • Make sure the telephone line cord is plugged in securely. cordless handset, and none of the keys or buttons works. My caller ID features are • Caller ID is a subscription service. You must subscribe to this service from your local telephone not working properly.
- Page 63 Troubleshooting Problem Suggestion Caller ID entries do not • Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, match the numbers I or a 1 plus the area code plus the seven digits.
- Page 64 Troubleshooting Problem Suggestion The answering system • Make sure the answering system is on. When the answering system is on, the red light on the ANS ON/OFF key should be lit. does not answer after the number of rings to •...
- Page 65 Troubleshooting Problem Suggestion The answering system • Make sure your remote access code is correct (page 39). does not respond to • Make sure you are calling from a touch-tone telephone. When dialing a number, there should remote commands. be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.
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Page 66: Operating Range
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. -
Page 67: About Cordless Telephones
VTech product service centers. Please call 1-800-8-BATTERY TM for information on RBRC ® Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. -
Page 68: Warranty
What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. - Page 69 If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
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Page 70: Fcc, Acta And Ic Regulations
20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. This Class B digital apparatus complies with Canadian ICES-003. - Page 71 FCC, ACTA and IC regulations RJ14 jack for two lines. See Installation Instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called.
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Page 72: Technical Specifications
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 6.61in X 1.77in X 1.06in (168.0mm X 45.0mm X 27.0mm) Telephone base: 6.04in X 4.04in X 4.06in (153.5mm X 102.5mm X 103.0mm) -
Page 73: Index
Index Activate the answering system 36 Answer a call 12 Answer an incoming call during an intercom call 20 Answering system setup 37 Battery 3, 51 Call intercept 44 Call log 28 Call log display screen messages 33 Call screening 44 Call waiting 13 Caller ID Chain dialing... - Page 74 Index Maintenance 62 Make a call Make a call log entry ready to dial 30 Memo playback 43 Message capacity 35 Message playback 42 Message window displays 45 Missed calls indicator 29 Mounting bracket installation 4 Mute 13 New message indication 42 Operating range 62 Options during playback 42 Outgoing announcement 40...
- Page 75 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
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