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Summary of Contents for VTech DS6311-2
- Page 1 User’s manual w w w.v t e c h p h o n e s . c o m Model: DS6311-2...
- Page 2 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
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Page 3: Table Of Contents
Table of contents Getting started ......1 Telephone settings ....27 Parts checklist ......1 Ringers ........27 Installation ........2 Ringer volume ......27 Telephone base and charger Ringer tone .........28 installation .......3 Settings ........29 Battery installation .....4 LCD language ......29 Battery charging ......5 Clear voicemail ......30 Installation options .....6 Key tone ........31 Tabletop to wall mount... - Page 4 Table of contents Save a redial entry to Expand your telephone system ..63 the directory ......42 Add and register a handset ..63 Delete a redial entry ....42 Replace a handset .....64 Intercom ........43 Troubleshooting ......65 Answer an incoming call Important safety instructions ..73 during an intercom call ....44 Precautions for users of implanted Share an outside call ....45...
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Page 5: Getting Started
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide Telephone line cord User’s manual Telephone base power adapter Wall bracket Battery compartment Batteries (2) covers (2) Telephone base... -
Page 6: Installation
Getting started Installation Install the telephone base close to a telephone jack and a power outlet not connected to a wall switch. For optimum range and better reception, place the telephone base in a central and open location. Depending on the environmental conditions, make sure that your Bluetooth wireless technology enabled cell phone is within 15 feet of where you install the telephone base in order to maintain a reliable connection between your Bluetooth wireless technology enabled cell phone, telephone base and... -
Page 7: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. -
Page 8: Battery Installation
Getting started Battery installation Install the battery as shown below. If the battery compartment cover is on the handset, press the indentation and slide the cover to remove. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Place the battery with the label ThIS SIDe uP facing up and the wires inside the battery compartment. -
Page 9: Battery Charging
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. -
Page 10: Installation Options
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your If you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. -
Page 11: Wall Mount To Tabletop Installation
Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the black wall bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. -
Page 12: Handset Layout
Getting started handset layout ChARGe light On when the handset is charging in the telephone base or charger. MeNu/SeleCT Press to show the menu. While in a menu, press to select an item, or save an entry or setting. /hoMe/FlASh Press to make or answer a home call (page 34). - Page 13 Getting started handset layout (continued) / Vol/ While in a menu, press to scroll up. During a call, press to increase the listening volume (page 38). When the handset is not in use, press to enter the directory (page 49). oFF/CleAR During a call, press to hang up (page 34).
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Page 14: Telephone Base Layout
Getting started Telephone base layout DeVICe1/DeVICe2 lights On when the telephone base is paired and connected with a Bluetooth device. Flash while pairing a Bluetooth device. IN uSe light /FIND hANDSeT Flashes when there is an incoming Press to page all system call, or another telephone sharing handsets (page 39). -
Page 15: Handset Main Menu
Getting started handset main menu To enter the main menu: Press MeNu/ when the handset is not in use. SeleCT Press to select a handset feature menu, then press /SeleCT to enter that menu. MeNu To return to the previous menu, press oFF/CleAR. To return to idle mode, press and hold oFF/CleAR. -
Page 16: Bluetooth
The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. -
Page 17: Glossary Of Terms
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled devices and your new DS6311 telephone system. Active devices - a maximum of two paired devices (two cell phones, or one cell phone and one headset) on the active devices list can be connected to the telephone base, but only one cell phone or headset can be on a call at a time. -
Page 18: Bluetooth Setup
/SeleCT to set the telephone base to discoverable mode. MeNu Then, promptly turn on the Bluetooth feature of your cell phone and search for or add new devices. Once your cell phone finds VTech DS6311, press the appropriate key on your cell phone to continue the pairing process. -
Page 19: Auto Connection
Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing process. Base name: When a device is successfully connected, the handset VTech DS6311 displays Paired with cellular and then Cellular setup PIN:0000 completed Device connected. The corresponding 1 or 2) displays. -
Page 20: Pair A Headset
Bluetooth Pair a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Directory Refer to your headset user's manual to learn how to search Cal l log for or add new Bluetooth devices. Intercom Bluetooth To pair and connect a headset:... -
Page 21: Auto Connection
Bluetooth Pair a headset (continued) When the handset displays headset A paired to base. Connect now? Press SeleCT, then press Headset A /SeleCT on the handset. MeNu paired to base. • When you already have two devices on the active Connect now? devices list, the handset shows Maximum of 2 devices can be connected. -
Page 22: Paired Devices
Bluetooth Paired devices All paired devices are stored on the paired devices list. Up to four devices (one headset only) can be paired with the telephone base. To use a paired device, it must be connected and on the active devices list (page 20). -
Page 23: Remove A Paired Device
Bluetooth Remove a paired device If you already have the maximum of four paired devices on the paired devices list when you want to add another device, you must first delete a paired device from the paired devices list. Press MeNu/ on the handset when it is not SeleCT in use. -
Page 24: Active Devices
Bluetooth Active devices Only devices on the active devices list can establish a Bluetooth connection with the telephone base. Although two paired devices can be connected to the telephone base, only one Bluetooth cell phone or headset can be on a call at a time. -
Page 25: Replace An Active Device
Bluetooth Replace an active device When you already have two devices on the active devices list, you can replace an active device with a device on the paired devices list. To replace an active device: Press MeNu/ on the handset when it is not SeleCT Directory in use. -
Page 26: Add An Active Device
Bluetooth Add an active device You can have a maximum of two devices on the active devices list. Directory To add an active device: Cal l log Intercom Press MeNu/ on the handset when it is not SeleCT Bluetooth in use. Ringers to highlight Bluetooth, then press Press... -
Page 27: Remove An Active Device
Bluetooth Remove an active device You can remove an active device from the active devices list. To remove an active device: Directory Press MeNu/ on the handset when it is not SeleCT Cal l log in use. Intercom to highlight Bluetooth, then press Press Bluetooth /SeleCT. -
Page 28: Download Directory
Bluetooth Download directory You can download up to four cell phone directories (phonebooks) to your DS6311 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading the directory, make sure the cell phone is paired to your DS6311 and on the active devices list. - Page 29 Bluetooth Download directory (continued) Press to highlight one of the following options: • Phone memory - download all contacts stored in DOWNLOAD FROM your phone memory. Phone memory • SIM card only - download all contacts stored in SIM card only your SIM card.
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Page 30: Interruption To Directory Download
Bluetooth Interruption to directory download If you are downloading a directory from a cell phone and the cell phone receives a call, the download process stops and all handsets display Download dir aborted. When you try to view the downloaded directory, the handset displays last download aborted: MM/DD/YY Press SeleCT. -
Page 31: Telephone Settings
Telephone settings Ringers In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls to the home and cell lines. Ringer volume RINGERS You can adjust the ringer volume for the incoming home Ringer volume and cell calls. -
Page 32: Ringer Tone
Telephone settings Ringer tone You can select the ringer tones for the incoming home and cell calls. To select a ringer tone: Press MeNu/ on the handset when it is not SeleCT in use. RINGERS to highlight Ringers, then press Press Ringer volume /SeleCT. -
Page 33: Settings
Telephone settings Settings In the settings menu, you can change and edit the settings for LCD language, voicemail indicator, key tone, date and time and dial mode. lCD language You can select english, Français or español to be used in all screen displays. SETTINGS To select a language: LCD language... -
Page 34: Clear Voicemail
Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider, New voicemail and HANDSET X appear on the handsets when you have new voicemail messages. Contact your telephone service provider New voicemail for more information and assistance about using your voicemail service. -
Page 35: Key Tone
Telephone settings Key tone You can turn the key tone feature on or off. To change the setting: SETTINGS Press MeNu/ LCD language on the handset when it is not SeleCT Clr voicemail in use. Key tone to highlight Settings, then press Press Set date/time /SeleCT. -
Page 36: Dial Mode
Telephone settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To change the setting: Press MeNu/ on the handset when it is not SeleCT SETTINGS in use. -
Page 37: Cell Area Code
Telephone settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we 800-595-9511 recommend that you program your cell area code so that 1-800-595-9511... -
Page 38: Telephone Operation
Telephone operation Make, answer or end a home call using a handset: To make a home call: • Press /hoMe/ , then enter the telephone number. FlASh To predial a home call: • Enter the telephone number, then press /hoMe/ FlASh To answer a home call: •... -
Page 39: Call Waiting On The Home Line
Telephone operation Call waiting on the home line If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are already on a call. /FlASh on the handset to put your current call on hold and •... -
Page 40: Answer A Cell Call While On A Home Call
Telephone operation Answer a cell call while on a home call If you are on a home call and you receive an incoming cell call, you will hear 1 or 2 displays on the handset you are using. The telephone a beep and base and all other handsets will ring. -
Page 41: Conference Home And Cell Calls
Telephone operation Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: Press MeNu/SeleCT. to highlight Conf. with home/Conf. with cell Press (whichever is applicable). -
Page 42: Handset Speakerphone
Telephone operation handset speakerphone During a call, press to switch between speakerphone and normal handset use. Volume control During a call, press /Vol or /Vol to adjust the listening volume. If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone. -
Page 43: Hold
Telephone operation hold You can place a home or cell call on hold. You will hear an alert tone if you have not taken the call off of hold after 14 minutes. You will hear another alert tone 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects. -
Page 44: Chain Dialing
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. -
Page 45: Redial List
Telephone operation Redial list The redial list stores up to 20 of the most recently dialed numbers. When there are already 20 entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review the redial list Press ReDIAl/ when the handset is not in use. -
Page 46: Save A Redial Entry To The Directory
Telephone operation Save a redial entry to the directory Press ReDIAl/ when the handset is not in use. PAuSe or ReDIAl/ Press to browse until the desired number displays. PAuSe Press MeNu/SeleCT twice. The handset displays eNTeR NuMBeR. Use the dialing keys to edit the number, if necessary. -
Page 47: Intercom
Telephone operation Intercom Use the intercom feature for conversations between two system handsets. You can buy additional expansion handsets (DS6301) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom call: Press MeNu/ on the handset when it is not SeleCT... -
Page 48: Answer An Incoming Call During An Intercom Call
Telephone operation Intercom (continued) Answer an incoming call during an intercom call When you receive an incoming home call during an intercom call, there is an alert tone and Incoming call appears on screens. The telephone base and all other handsets ring. /hoMe/ •... -
Page 49: Share An Outside Call
Telephone operation Share an outside call Another handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with up to four system handsets. /hoMe/ • Press on another handset to join the call. FlASh hold a call and intercom You can use intercom to put an outside call on hold and... -
Page 50: Directory
Telephone operation Directory Your phone directory consists of a home directory and up to four downloaded directories. The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directory stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. -
Page 51: Create A New Entry In The Home Directory
Telephone operation Create a new entry in the home directory Press MeNu/ on the handset when it is not in use. SeleCT to highlight Directory, then press /SeleCT. Press MeNu /SeleCT to select home. Press MeNu Press to highlight Add contact, then press /SeleCT. -
Page 52: Character Chart
Telephone operation Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Number &... -
Page 53: Review The Directory
Telephone operation Review the directory Entries are sorted alphabetically. To review the directory: / when the handset is not in use. Press Press to choose a directory, then press /SeleCT. (If you MeNu only have one directory with entries, this step is not necessary.) Press to browse. -
Page 54: Dial A Directory Entry
Telephone operation Dial a directory entry You can dial a directory entry on either a home or cell line. To dial a directory entry: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 49). When the desired entry appears, press # repeatedly to 800-595-9511 show different dialing options. -
Page 55: Edit The Type Of A Directory Entry
Telephone operation edit the type of a directory entry If you only want to edit the type of a directory entry: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 49). When the desired entry appears, enter the corresponding shortcut keys shown in the below table. -
Page 56: About Caller Id
Telephone operation About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls. -
Page 57: Caller Id History
If you do not want to review the missed calls one by one, 3:45am 12/25 press and hold /CleAR to erase the missed calls indicator. All the entries are then considered old and kept VTech in the call log. 800-595-9511 3:45am 12/25... -
Page 58: Memory Match
Telephone operation Memory match When the incoming telephone number exactly matches a telephone number in your directory, the name appears on the screen will match the corresponding name in your directory. For example, when Linda Jones calls, her name will appear as linda if this is how you entered it into your directory. -
Page 59: Make A Call Log Entry Ready To Dial
Telephone operation Make a call log entry ready to dial Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log or store to the directory. -
Page 60: Save A Call Log Entry To The Directory
Telephone operation Save a call log entry to the directory Call log entries can only be saved to the home directory. Select a desired entry in the call log (see Review the call log on page 54). When the desired entry appears, press # (pound key) repeatedly to show different dialing options. -
Page 61: Delete From The Call Log
Telephone operation Delete from the call log To delete a single entry: Select a desired entry in the call log (see Review the call log on page 54). When the desired entry appears, press /ReMoVe. The screen MuTe shows the previous call log entry. To delete all entries: Press MeNu/ on the handset when it is not in use. -
Page 62: Appendix
Appendix Screen display messages The telephone number entered is already Already saved stored in the directory. You are trying to make a cell call or access Bluetooth system busy the Bluetooth menu when the Bluetooth link is already being used. There are no call log entries. -
Page 63: Ringer Mute
Appendix Screen display messages (continued) There are no entries found when you No entries found. Try download a cell phone directory from the downloading from SIM only cell memory. There are no entries found when you No entries found. Try download a cell phone directory from your downloading from Phone only... -
Page 64: Handset And Telephone Base Indicators
Appendix handset and telephone base indicators handset lights On when the handset speakerphone is in use. Flashes quickly when there is an incoming cell call. /Cell Flashes slowly when the cell line is on hold. Flashes quickly when there is an incoming home call. /hoMe/FlASh Flashes slowly when the home line is on hold. -
Page 65: Handset Icons
Appendix handset icons hoMe line - on steadily when the home line is in use or there is an incoming home call. Cell line - on steadily when the cell line is in use or there is an incoming cell call. Bluetooth connected device(s) - indicates that there are Bluetooth connected devices on the active devices list. -
Page 66: Battery
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: operation operating time While in handset use (talking*) Up to 10 hours While in speakerphone mode (talking*) Up to seven hours While not in use (standby**) Up to 10 days... -
Page 67: Expand Your Telephone System
Appendix expand your telephone system The handsets provided with your telephone system are already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have hANDSeT 1 and hANDSeT 2, the new registered handset is assigned hANDSeT 3. This telephone system accommodates up to 12 handsets. -
Page 68: Replace A Handset
Appendix Replace a handset If you want to replace a handset or re-assign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin. -
Page 69: Troubleshooting
• phone’s Bluetooth feature. See the user’s manual of your cell phone for more information. Manually connect your cell phone to VTech DS6311. Refer to the user’s manual of • your cell phone for more information. I cannot connect my headset with the telephone base. - Page 70 14. • Make sure that you manually set your cell phone to search for devices. Remove VTech DS6311 from your cell phone’s handsfree device history list (see • the user’s manual of your cell phone). •...
- Page 71 Appendix Troubleshooting I cannot hear any audio on my telephone system when on a cell call. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. • Turn off your cell phone, then turn it on again. I cannot download contacts from my cell phone to DS6311.
- Page 72 Appendix Troubleshooting low battery shows on screen. • Place the handset in the telephone base or charger for recharging. • Remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours. •...
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Page 73: My Handset Beeps And Is Not Performing Normally
Appendix Troubleshooting • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. -
Page 74: There Is Interference During A Telephone Conversation
Appendix Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. - Page 75 Appendix Troubleshooting My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. •...
- Page 76 Appendix Troubleshooting out of range oR No power at base shows in the handset screen. • The handset may be out of range. Move it closer to the telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.
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Page 77: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 78: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients: •... -
Page 79: About Cordless Telephones
VTech product service centers. Please call ® 1-800-8-BATTeRY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ® RBRC... -
Page 80: Warranty
Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. -
Page 81: Other Limitations
Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. -
Page 82: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 83: Industry Canada
Appendix FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. -
Page 84: Technical Specifications
Appendix Technical specifications Frequency Crystal controlled PLL synthesizer control Transmit Handset: 1921.536-1928.448 MHz frequency Telephone base: 1921.536-1928.448 MHz Channels Nominal Maximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the effective time of use. range Size Handset: 6.45 X 1.81 X 1.17 in (163.8 X 46 X 29.8 mm) -
Page 85: Index
Index Deregister handsets 64 Dial a call log entry 55 Active devices 20 Dial a directory entry 50 Add a cell phone 14 Dial mode 32 Add a handset 63 Directory 24 Add a headset 16 Disconnect an active device 20 Add an active device 22 Download directory 24 Alphabetical search 49... - Page 86 Index Maintenance 74 Take a call off mute 38 Make a call log entry ready to dial 55 Technical specifications 80 Make a cell call 35 Telephone base installation 3 Make a home call 34 Telephone base lights 60 Memory match 54 Telephone operation 34 Missed calls indicator 53 Telephone settings 27...
- Page 87 The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
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