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Frama MATRIX F4 Operating Manual

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Summary of Contents for Frama MATRIX F4

  • Page 1 Operating Guide IN...
  • Page 2 Frama Matrix F4 / F6 Operating guide for Frama Matrix F4 Frama Matrix F6 Semi Automatic MF / MFD Automatic Feeder AF Automatic feeder with letter sealer AFS © All rights reserved. Frama Group.

  • Page 3: General Information / Safety Precautions

    General information / safety precautions Thank you for deciding in favour of purchasing the innovative franking system Frama F4 or Frama Matrix F6. The following information in this operating guide is intended as support when you install and operate your Frama Matrix franking system.

  • Page 4: Table Of Contents

    2.1. ACTIVATING / INSTALLING FRAMA MATRIX ON FRAMAONLINE2 SYSTEM..............14 2.2. LOADING POSTAGE CREDIT ..................................16 3. FRAMA MATRIX F4 / F6 PRINTING SYSTEM AND INKJET CASSETTE ......18 3.1. PUTTING INKJET CASSETTE IN PLACE ..............................18 3.2. SETTING FRANKING MARK ..................................19 4.
  • Page 5 9.2. FRAMA MATRIX F4 / F6 SCALES MESSAGES ............................ 58 9.3. FRAMA MATRIX F4 / F6 POSTAGE MESSAGES ..........................58 9.4. FRAMA MATRIX F4 / F6, INK SYSTEM MESSAGES ......................... 59 9.5. FRAMA MATRIX F4 / F6 MAIL ITEM TRANSPORT .......................... 60 10.

  • Page 6: Assembling And Connecting Frama Matrix

    Frama franking system will be installed by a service engineer. Unpack your Frama F4 / F6 franking system from its box. You will find all cables and accesso- ries that are necessary for you to assemble and immediately use your franking system in the box.
  • Page 7 1.1.2. Installing Frama Matrix F4 / F6 Install your Frama Matrix F4 / F6 in a place near a mains socket and a telephone connection. Select a place without direct sunshine and no heavy vibration. Take all parts out of the box.

  • Page 8: Installation Notes For Matrix F4 / F6

    1.2. Installation notes for Matrix F4 / F6 Position the Matrix F4 / F6 and manual feeder MF / MFD next to each other at the place of installation, as shown in photo 3. The connecting pins on the Matrix F4 / F6 must be inserted into the guide holes in the manual feeder MF / MFD.
  • Page 9 Depress the silver-coloured button, shown in photo 5, and firmly push the manual feeder MF / MFD up against the Matrix F4 / F6 housing. Release the silver-coloured button. The manual feeder MF / MFD will now be locked in place.

  • Page 10: Installation Notes Matrix F6 And Af/Afs

    Align the Matrix F6 and the automatic feeder AF/AFS, as shown in photo 9, and then push the feed guide holes carefully over the connecting pins. Photo 9: Positioning of Matrix F4 and automatic feeder AF Photo 10: Automatic feeder AF not yet locked...
  • Page 11 Frama Matrix F4 / F6 Depress the silver-coloured button, shown in photo 11, and push the automatic feeder AF/AFS firmly up against the Matrix F6 housing. Release the silver-coloured button. The feed- er AF/AFS will now be locked in place.
  • Page 12 Frama Matrix F4 / F6 This is how it should look if you have put the label box properly into place. Close the top cover flap again. The tape transmitter is now functional. 1.3.3. Filling water into tank of automatic feeder AFS closing device (AFS only) If you decided in favour of the option “Sealer”...

  • Page 13: Further Installation Steps Matrix F4 And Matrix F6

    Frama Matrix F4 / F6 1.4. Further installation steps Matrix F4 and Matrix F6 1.4.1. Establishing modem link Connect the modem cable (small square plug) with the Matrix franking system at the socket (jack) marked with the telephone symbol. Afterwards, connect the other end of the telephone cable with the telephone jack.

  • Page 14: Switching On Franking System

    Screens may differ as some functions do not apply to India. Check whether your Frama franking system is properly plugged into the telephone socket. If necessary, read the chapter “Connection and start-up“ again. The franking system has to be connected to the telephone socket only during the time until activation.
  • Page 15 Frama Matrix F4 / F6 The following steps assume that you have correctly entered the dialling code (official prefix for an outside line). Press “Admin” in the cost centre selec- tion display. Enter your PIN for the administration mode. Then, press the OK key to get in- to the administration mode.

  • Page 16: Loading Postage Credit

    Frama Matrix F4 / F6 2.2. Loading postage credit Check whether your Frama franking system is properly plugged into the telephone socket. If necessary, read the chapter “Connection and start-up“again. The franking system needs to be connected at the telephone socket only for the time required to load postage credit or for an inspection loading.
  • Page 17 Frama Matrix F4 / F6 Select “Re-set”. Your Frama franking system establishes a link with the FramaOnline2 data centre. If the link cannot be established, please check the modem settings. Please refer to point 8.6.1 in this respect. The link can last several minutes, depending on the amount of data to be transferred (postal rate update, etc.).

  • Page 18: Frama Matrix F4 / F6 Printing System And Inkjet Cassette

    Frama Matrix F4 / F6 3. Frama Matrix F4 / F6 printing system and inkjet cassette Caution! Please first put the inkjet cassette in place before you press “Yes” on the shown display. Your Frama franking system uses a double inkjet cassette to frank your mail items.

  • Page 19: Setting Franking Mark

    Frama Matrix F4 / F6 3.2. Setting franking mark If you have put the new cartridge properly into place, you can now press “Yes” on the display. The inkjet cassette will now be tested and calibrated. This process might take a few seconds. During calibration, the display shown op- posite will appear.
  • Page 20 Frama Matrix F4 / F6 This is how you should proceed: On the left-hand side of the test mark, X, look for the line which seems to be “straightest. Note the number beneath it, e.g. “0“. Use the + and - keys to select the right number in the display and then press ENTER to go to the Y setting.

  • Page 21: Working With Frama Matrix F4 / F6

    4.2. Frama Matrix F4 / F6 display set-up for franking The display of your Frama Matrix franking system is also the keypad. The benefits of this so- lution are obvious:. You see only the operating elements that you need at the moment.

  • Page 22: Franking

    Frama Matrix F4 / F6 4.2.2. Elements of postal rate module – Illustration for reference only Esc symbol. Moves up one display level Details about current postal product Forward key Detailed selection of chosen postal product Feature keys for selecting an area for type of Mail Type, Destination, weight and additional letter services 4.3.
  • Page 23 Frama Matrix F4 / F6 4.3.3. Working with franking mask and OneTouch products Your Matrix F4 / F6 makes use of so-called OneTouch keys. This means that you don’t have to enter postal rates but, instead, you select the respective postal product. Your Frama franking system has been preprogrammed with the 30 most important postal products.
  • Page 24 Frama Matrix F4 / F6 4.3.3.2. Changing features of postal products (quick selection function) In the detailed overview of a postal product, you have rapid access to all features of the shown postal product. You can even change the type of mailing. All changes you make here are deleted again if you press CE, unless you wish to permanently save the changes.
  • Page 25 Frama Matrix F4 / F6 4.3.4. Working with postal rate module (Tariff Guided Mode) Apart from the OneTouch keys and the detailed overview with quick selection function, your Matrix has a separate mode which supports you when dealing with complicated types of mailing.
  • Page 26 OneTouch keys. 4.3.5. Postal rate updates Your Frama Matrix franking system obtains the postal rate data from the FramaOnline2 data centre. Postal rate data is checked and, if necessary, downloaded every time postage is load- ed or an inspection is made.

  • Page 27: Working With Scales

    Frama Matrix F4 / F6 4.4. Working with scales In connection with scales, a whole range of possibilities is open to you for determining the accurate weight of a mail item. 4.4.1. Checking weight of mail item when franking Information about the weight is displayed continuously in the top section of the franking mask (in this case 10g).

  • Page 28: Using The Label Dispenser Function (Semi Automatic Feeder Mfd And Automatic Feeder Af/Afs Only)

    Use only original Frama Matrix F4 / F6 franking labels. To remove the adhesive label, bend the label at the perforation and peel off the backing pa- per.
  • Page 29 Frama Matrix F4 / F6 4.6.2. Franking mail items with automatic feeder AF/AFS You can process your mail items straight from the stack by using the automatic feeder AF. It is not necessary for the mail item thickness to be set. The mail items do not have to be fanned out in advanced.

  • Page 30: Eliminating Paper Jam With Automatic Feeder Af/Afs

    Frama Matrix F4 / F6 4.7. Eliminating paper jam with automatic feeder AF/AFS The transporting area of the automatic feeder can be opened to eliminate malfunctions quickly, e.g. mail item jams, pieces of paper left lying, etc. Always switch off the franking system before you open the transporting area cover.

  • Page 31: Using Main Menu

    Frama Matrix F4 / F6 5. Using main menu 5.1. Controls of automatic feeder AF/AFS The “Feeder” key is faded in only when the automatic feeder AF is connected. This key is not provided when the manual feeder MF / MFD is used.
  • Page 32 Frama Matrix F4 / F6 5.1.1.2. Sealer Maintenance From time to time, the letter sealer must be cleaned or wearing parts replaced. To this end, press the “Sealer Maintenance” key. After the cleaning operation, press the “Re- start” key. The letter sealer is beneath the water tank.
  • Page 33 Frama Matrix F4 / F6 5.1.2. Working with stack function You can define a preselection counter with the “Stack” function. The feed draws in the preselected number of mail items to be franked and then stops. Press the “Stack“ key in the “Feeder“ menu to switch on the function (Stack ON).

  • Page 34: Selecting Advertising Messages

    Frama Matrix F4 / F6 5.2. Selecting advertising messages 5.2.1. Messages Your Frama Matrix franking system already has three predefined advertising messages. These messages are already incorporated: message: message: message: If you wish to use one of the messages, press the “i“ key in the frank- ing mask to fetch the main menu.
  • Page 35 Frama Matrix F4 / F6 5.2.3. Text logos Your Matrix franking system gives you the possibility of producing your own text logos and thus of drawing attention to holidays, special campaigns and events with your mail. A text can be printed instead of a message or advertisement logo or in addition to a message or an advertisement logo.
  • Page 36 Frama Matrix F4 / F6 5.2.3.2. Printing advertising and text simultaneously Your Frama Matrix franking system gives you the possibility of print- ing your text messages in addition to the selected advertising. You can set this function by pressing “Logo+Text”.

  • Page 37: Presorting Mail Using Scales

    5.3. Presorting mail using scales Connecting the S2, S5 or S30 scales, auto- matically extends the functional scope of the Matrix F4 or F6, i.e. you can use the scales functions immediately. Supplementary to the previously explained functions for weight determination in the...

  • Page 38: Frama Matrix F4 / F6 Reports

    Frama Matrix F4 / F6 5.4. Frama Matrix F4 / F6 reports You can print various reports for your Matrix franking system using the so-called “Info Prints”. The reports are particularly important. These allow condensed information to be printed out.
  • Page 39 Frama Matrix F4 / F6 5.4.4. Advertising block and text The function “Advertising block and text” in the “Print info” menu enables you to print the advertising block and the set text message at the time. All relevant postal information is faded out. This mode requires no postage.

  • Page 40: Frama Matrix F4 / F6 Printing System

    (not resettable). 5.5. Frama Matrix F4 / F6 printing system Your Frama Matrix franking system utilizes so-called clour cartridges to frank your mail items. The colour cartrige also contains the printing head. With this in mind, handle the inkjet cas- sette very carefully and make sure that no pointed objects, such as paperclips, etc.
  • Page 41 5.5.3. Cleaning printing system From time to time, it might become necessary for the printing head jets to be cleaned. Your Frama franking system provides a cleaning cycle for this purpose. Blocked jets are often the result of the mains electric supply being switched off before the jets have been properly sealed.
  • Page 42 Frama Matrix F4 / F6 5.5.4. Nozzle Test A nozzle test is in- corporated in your Frama Matrix frank- ing system. In this test, each individual nozzle in the printing head can be acti- vated. This enables you to easily localize defective or blocked noz- zles, and also to determine the scope of the cleaning program Press the key “Nozzle Test”.

  • Page 43: Counter Readings And Cost Centres

    Frama Matrix F4 / F6 6. Counter readings and cost centres 6.1. Cost centre mode Your Frama Matrix franking system is equipped with various counters which allow you monitor the postage consumption and the number of mail items franked. The so-called cost centres allow you to specifically break down the postage usage.
  • Page 44 (number counter and franked value) since the franking system was put into operation. Owing to tests carried out before delivery of your Frama Matrix franking system, the total number counter might al- ready show an initial figure. Credit: This is the postage still available in your franking system.

  • Page 45: Cost Centres And Cost Centre Management In Administration Mode

    Frama Matrix F4 / F6 Acknowledge the security query. That’s all. 6.2. Cost centres and cost centre management in administration mode Settings made in the administration mode always apply to all cost centres. In the administra- tion mode, furthermore, you have access to all cost centres and can thus conveniently make settings for these cost centres (counter readings, name and PIN).
  • Page 46 Frama Matrix F4 / F6 CC list: In this case, you can define a range of cost centres for the display of cost centre data. First enter the number of the cost centre from which the data should be shown. Press OK.

  • Page 47: Renaming Cost Centres And Changing Pin

    In the administration mode, you have acess to all cost centres. 6.4. Changing cost centre name Your Frama Matrix franking system offers you the possibility of assigning an individual name to each cost centre. It is already shown in the cost centre selection and simplifies your work.

  • Page 48: Set-Up (Settings)

    Frama Matrix F4 / F6 7. Set-up (settings) In the Set-up menu, you can make various settings for your Frama MATRIX franking system. The Setup 1 menu is available in both, the cost centre and the ad- ministration mode. Setup 2 and Setup 3 are only available in ad- ministration mode.

  • Page 49: Set-Up Menu 1

    Enter. 7.1.2. Language Several languages are incorporated in your Frama Matrix franking system. Shift to the desired language using this function. Your current setting is shown in the key. When the administra- tion language is specified, texts are reloaded that are needed for the postal rate module.
  • Page 50 Frama Matrix F4 / F6 7.1.7. Changing PINs This serves the setting up of all cost centres in the administration mode or the alteration of the PIN and name of the current cost centre. Please read chapter 6 “Cost centres and coun- ters”...

  • Page 51: Set-Up Menu 2

    Frama Matrix F4 / F6 7.2. Set-up menu 2 Set-up menu 2 can be fetched only in the administration mode. 7.2.1. High Value This setting stipulates that amount from which you have to acknowledge the postage value for security reasons before this amount can be franked.
  • Page 52 Frama Matrix F4 / F6 7.2.5. FramaOnline2 The FramaOnline2 functions are explained in detail in chapter 8. 7.2.6. Low Credit This setting checks the amount of postage available and warns you in good time that the level is getting too low. To change this setting, press “Low Credit”.

  • Page 53: Set-Up Menu 3

    Frama Matrix F4 / F6 7.3. Set-up menu 3 Set-up menu 3 can be fetched only in the administration mode. 7.3.1. Logo This is a setting which stipulates whether all cost centres have to work with the same advertising or whether each cost centre may use individual advertising.

  • Page 54: Framaonline2 Settings

    2.2. 8.2. Inspection You can carry out so-called inspection loadings with your Frama Ma- trix franking system. You use them to transmit the counter readings, to check the postal rate tables and to balance / compare data with the post office.

  • Page 55: Modem Setup

    Frama Matrix F4 / F6 8.6. Modem Setup Press “Modem Setup” to fetch the menu on the right. Here, you can adapt the built-in modem to suit your telephone equipment if you do not obtain a connection with the settings made at the factory.

  • Page 56: Framaonline2 Notes On Connection Problems

    This is identified by your Frama Matrix franking system and thus displayed. The telephone number is made up of the exchange code for obtaining a free line (with telephone systems) and the data centre tele-...

  • Page 57: Display Messages And Technical Data

    9. Display messages and technical data In the event of a malfunction, a message will appear in the display of your Frama Matrix F4 or F6. If you are unable to eliminate the trouble yourself, you can obtain support on your Frama hotline or from your local Frama dealer.

  • Page 58: Frama Matrix F4 / F6 Scales Messages

    The weight put on the plat- Please remember: The maximum capaci- form exceeds the capacity of ty of the Frama S2 scales is 2 kg and 5 kg the scales. for the Frama S5 scales. Avoid using the scales platform as a place to keep things.

  • Page 59: Frama Matrix F4 / F6, Ink System Messages

    Frama Matrix F4 / F6 9.4. Frama Matrix F4 / F6, Ink system messages Display message Cause Elimination Perform Calibration of Ink-Jet Cassette? You have put in a inkjet cas- Select “YES” if you wish to recalibrate sette that was already in- the inkjet cassette or “NO”...

  • Page 60: Frama Matrix F4 / F6 Mail Item Transport

    Frama Matrix F4 / F6 9.5. Frama Matrix F4 / F6 mail item transport Display message Cause Elimination Feeder Error The letter was angulated and Feed in the letter again. Letter Feeding Error. thus not franked. Please Adjust Side Guide.

  • Page 61: Technical Data

    Frama Matrix F4 / F6 10. Technical data 10.1. Miscellaneous Speed (handling rate): 3,600 letters per hour using manual feeder MF / MFD Up to 6,000 letters per hour using au- tomatic feeder AF (depending on letter size) Max. letter thickness:...

  • Page 62: Accessories

    10.4. Accessories www.frama.in 10.5. Storage and operating conditions Matrix F4 / Frama Matrix F6 operating conditions: Temperature range: 10°C – 40°C Relative air humidity: 10% – 80% (not condensing) Approved for use only in inside rooms up to max. 2,000 metres above sea level...

  • Page 63: Ec-Declaration Of Conformity

    Manufacturer: Frama AG Dorfstrasse 6 CH-3438 Lauperswil Description of the electrical equipment: Product name: Matrix F4 / F6 Type: Franking system The agreement with further valid guidelines/regulations following for the product is explained: EMC Directive (2004/108/EG) of 15. December 2004...
  • Page 64 Frama Matrix F4 / F6 The right to make changes in this operating guide is reserved. Frama AG also reserves the right to change and / or adapt parts of this operating guide and / or the product at any time without prior notice. The shown postal rates and other, only partly valid...
  • Page 65 Frama Matrix F4 / F6 Frama AG Matrix F4 / F6 CH-3438 Lauperswil 1017200 R01.01/01.15 Switzerland...

This manual is also suitable for:

Matrix f6Semi automatic mfSemi automatic mfdAutomatic feeder afAutomatic feeder with letter sealer afs

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