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Frama Matrix F4 Operating Manual

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Summary of Contents for Frama Matrix F4

  • Page 1 Operating Guide AU...
  • Page 2 Frama Matrix F4 / F6 Operating guide for Frama Matrix F4 Frama Matrix F6 Manual Feeder MF4 Automatic Feeder AF6 Automatic feeder with letter sealer AFS6  All rights reserved. Frama Group.

  • Page 3: General Information / Safety Precautions

    General information / safety precautions Thank you for deciding in favour of purchasing the innovative franking system Frama F4 or Frama Matrix F6. The following information in this operating guide is intended as support when you install and operate your Frama Matrix franking system.
  • Page 4 2.1. ACTIVATING FRAMA MATRIX ON FRAMAONLINE2 SYSTEM ................14 2.2. LOADING POSTAGE CREDIT ..........................16 3. FRAMA MATRIX F4 / F6 PRINTING SYSTEM AND INKJET CASSETTE ..........18 3.1. PUTTING INKJET CASSETTE IN PLACE ....................... 18 3.2. SETTING FRANKING MARK ..........................19 4.
  • Page 5 9.2. FRAMA MATRIX F4 / F6 SCALES MESSAGES ..................... 57 9.3. FRAMA MATRIX F4 / F6 POSTAGE MESSAGES ....................57 9.4. FRAMA MATRIX F4 / F6, INK SYSTEM MESSAGES ..................... 58 9.5. FRAMA MATRIX F4 / F6 MAIL ITEM TRANSPORT ....................59 10.

  • Page 6: Assembling And Connecting Frama Matrix

    1.1. Unpacking and connecting Frama Matrix F4 / F6 Unpack your Frama F4 / F6 franking system from its box. You will find all cables and accessories that are necessary for you to assemble and immediately use your franking system in the box. Under separate cov- er, you will have received the PIN you require to start up.
  • Page 7 1.1.2. Installing Frama Matrix F4 / F6 Install your Frama Matrix F4 / F6 in a place near a mains socket and a suitable telephone connection: (Analogue direct modem). Select a place without direct sunshine and no heavy vibration. Take all parts out of the box.

  • Page 8: Installation Notes For Matrix F4

    1.2. Installation notes for Matrix F4 Position the Matrix F4 and manual feeder MF4 next to each other at the place of installation, as shown in photo 3. The connecting pins on the Matrix F4 must be inserted into the guide holes in the manual feeder MF4.
  • Page 9 Frama Matrix F4 / F6 1.2.1. Inserting franking labels into manual feeder MF4 Open the label compartment on the manual feeder MF4 by pushing the slide to the right. Now completely open the flap to the right. Take a label box out of the packaging and push the box, left end first, into the channel.

  • Page 10: Installation Notes Matrix F6 And Af6/Afs6

    Align the Matrix F6 and the automatic feeder AF6/AFS6, as shown in photo 9, and then push the feed guide holes carefully over the connecting pins. Photo 9: Positioning of Matrix F4 and automatic feeder AF6 Photo 10: Automatic feeder AF6 not yet locked Depress the silver-coloured button, shown in photo 11, and push the automatic feeder AF6/AFS6 firmly up against the Matrix F6 housing.
  • Page 11 Frama Matrix F4 / F6 1.3.1. Fitting letter guide (optional) The letter guide is an optional accessory for use when franking mail items larger than C4 with portrait format. It is not an integral part of what is delivered with the feeder AF6.

  • Page 12: Further Installation Steps Matrix F4 And Matrix F6

    Screw on the filler cap again and put the tank back into place. 1.4. Further installation steps Matrix F4 and Matrix F6 1.4.1. Establishing modem link Connect the modem cable (small square plug) with the Ma- trix franking system at the socket (jack) marked with the telephone symbol.

  • Page 13: Switching On Franking System

    All motors and sensors are being checked. Caution! After switching on, some time might pass until the sytem is ready. During this time, the Frama franking system will not ac- cept any input from you. Your next step is to put in and calibrate the inkjet cassette. This process is ab- solutely essential to obtain frank marks of excellent quality and it must there- fore be carried out carefully.

  • Page 14: Activating Frama Matrix On Framaonline2 System

    The FramaOnline2 safety code is used solely for activation. Protect your PINs from misuse by keeping them in a safe place. If you forget or mislay your PIN codes, they can be read out only in the Frama Central Workshop.
  • Page 15 Select “Installation”. Acknowledge this by pressing ENTER. Your Frama Matrix franking system establishes a link with the FramaOnline2 data centre. This process can take up to 2 minutes. If the link cannot be established, please check the modem settings. In this respect, please refer to point 8.6.1.

  • Page 16: Loading Postage Credit

    Caution! The administration mode is password (PIN) protected. Use the PIN you received in a separate letter. The following steps assume that you have activated your Frama Matrix F4/6 using the FramaOnline2 acti- vation code and a subsequent inspection loading.
  • Page 17 Acknowledge the amount by pressing OK. 10. Your Frama franking system establishes a link with the FramaOnline2 data centre. If the link cannot be established, please check the modem settings. Please refer to point 8.6.1 in this respect. The link can last several minutes, depending on the amount of data to be transferred (postal rate update, etc.).

  • Page 18: Frama Matrix F4 / F6 Printing System And Inkjet Cassette

    Caution! Please first put the inkjet cassette in place before you press “Yes” on the shown display. Your Frama franking system uses a double inkjet cassette to frank your mail items. The inkjet cassette also contains the printing head. With this in mind, handle the inkjet cassette very carefully and make sure that no pointed objects, such as paperclips, etc., can damage the sensitive surface...

  • Page 19: Setting Franking Mark

    Frama Matrix F4 / F6 3.2. Setting franking mark If you have put the new cartridge properly into place, you can now press “Yes” on the display. The inkjet cassette will now be tested and calibrated. This process might take a few seconds.
  • Page 20 Frama Matrix F4 / F6 This is how you should proceed: On the left-hand side of the test mark, X, look for the line which seems to be “straightest. Note the number beneath it, e.g. “0“. Use the + and - keys to select the right number in the display and then press ENTER to go to the Y setting.

  • Page 21: Working With Frama Matrix F4 / F6

    4.2. Frama Matrix F4 / F6 display set-up for franking The display of your Frama Matrix franking system is also the keypad. The benefits of this solution are ob- vious: You see only the operating elements that you need at the moment.

  • Page 22: Franking

    4.3.3. Working with franking mask and OneTouch products Your Matrix F4 / F6 makes use of so-called OneTouch keys. This means that you don’t have to enter postal rates but, instead, you select the respective postal product. Your Frama franking system has been prepro- grammed with the 30 most important postal products.
  • Page 23 Frama Matrix F4 / F6 4.3.3.1 Calling detailed overview of postal products Each postal product is made up of features predefined by the postal system. These are: Type of mailing, e.g. Full Rate, Letter, Parcel, Print Post, Impact Mail etc.
  • Page 24 Frama Matrix F4 / F6 4.3.4. Working with postal rate module (Tariff Guided Mode) Apart from the OneTouch keys and the detailed overview with quick selection function, your Matrix has a separate mode which supports you when dealing with complicated types of mailing. This mode is called “Tariff guided” and it is an integral part of the postal rate module.

  • Page 25: Numeric Keypad

    OneTouch keys. 4.3.5. Postal rate updates Your Frama Matrix franking system obtains the postal rate data from the FramaOnline2 data centre. Postal rate data is checked and, can if necessary, be downloaded every time postage is loaded or an inspection is made.
  • Page 26 Frama Matrix F4 / F6 4.5. Working with a scale In connection with a scale, a whole range of possibilities is open to you for determining the accurate weight of a mail item. 4.5.1. Checking weight of mail item when franking Information about the weight is displayed continuously in the top section of the franking mask (in this case 127 g).

  • Page 27: Using The Label Dispenser Function

    Your franking system will print the set postage rate on the franking labels and eject the labels to the left. Use only original Frama Matrix F4 / F6 franking labels. To remove the adhesive label, bend the label at the perforation and peel off the backing paper.

  • Page 28: Franking Mail Items

    Frama Matrix F4 / F6 4.7. Franking mail items 4.7.1. Franking mail items with manual feeder MF4 The manual feeder MF4 supports FeedControl which makes sure that your mail items are always franked correctly. As a result, invalid postage marks are now a thing of the past.

  • Page 29: Eliminating Paper Jam With Automatic Feeder Af6/Afs6

    Frama Matrix F4 / F6 4.8. Eliminating paper jam with automatic feeder AF6/AFS6 The transporting area of the automatic feeder can be opened to eliminate malfunctions quickly, e.g. mail item jams, pieces of paper left lying, etc. Always switch off the franking system before you open the transporting area cover.

  • Page 30: Using Main Menu

    Frama Matrix F4 / F6 5. Using main menu 5.1. Controls of automatic feeder AF6/AFS6 The “Feeder” key is faded in only when the automatic feeder AF6 is connect- ed. This key is not provided when the manual feeder MF4 is used.
  • Page 31 Frama Matrix F4 / F6 5.1.1.2. Sealer Maintenance From time to time, the letter sealer must be cleaned or wearing parts replaced. To this end, press the “Sealer Maintenance” key. After the cleaning operation, press the “Restart” key. The letter sealer is beneath the water tank.
  • Page 32 Frama Matrix F4 / F6 5.1.2. Working with stack function You can define a preselection counter with the “Stack” function. The feed draws in the preselect- ed number of mail items to be franked and then stops. Press the “Stack“ key in the “Feeder“ menu to switch on the function (Stack ON).

  • Page 33: Selecting Advertising Messages

    Frama Matrix F4 / F6 5.2. Selecting advertising messages 5.2.1. Messages Your Frama Matrix franking system already has three predefined advertising messages. These messages are already incorporated: message: message: message: If you wish to use one of the messages, press the “i“ key in the franking mask to fetch the main menu.
  • Page 34 Frama Matrix F4 / F6 5.2.3. Text logos Your Matrix franking system gives you the possibil- ity of producing your own text logos and thus of drawing attention to holidays, special campaigns and events with your mail. A text can be printed instead of a message or ad- vertisement logo or in addition to a message or an advertisement logo.
  • Page 35 Frama Matrix F4 / F6 5.2.3.2. Printing advertising and text simultaneously Your Frama Matrix franking system gives you the possibility of printing your text messages in addition to the selected advertising. You can set this function by pressing “Logo+Text”. Logo+Text ON: Your text will be printed additionally after the advertising.
  • Page 36 5.3. Presorting mail the using scale Connecting the S2 or S5 scale, automatically ex- tends the functional scope of the Matrix F4 or F6, i.e. you can use the scales functions immediately. By using the electronic scale, you are able to calcu- late postal rates and weigh your letters, small par- cels as well as other mail items accurately.

  • Page 37: Postdating Your Mail

    Frama Matrix F4 / F6 5.4. Postdating your mail Sometimes, it might be necessary for your mail to be franked several days be- fore the delivery date, e.g. when a small mailing campaign is being carried out. Please don’t forget to reset the system to the current date when you have finished franking with an advanced date.

  • Page 38: Frama Matrix F4 / F6 Reports

    Frama Matrix F4 / F6 5.5. Frama Matrix F4 / F6 reports You can print various reports for your Matrix franking system using the so-called “Info Prints”. The reports are particularly important. These allow condensed information to be printed out. These reports support you as overviews when you are programming or, for example, they serve as receipts after fetching post- age via the FramaOnline2 data centre.
  • Page 39 Frama Matrix F4 / F6 5.5.4. Advertising block and text The function “Advertising block and text” in the “Print info” menu enables you to print the advertising block and the set text message at the time. All relevant postal information is faded out. This mode requires no postage.
  • Page 40 Frama Matrix F4 / F6 5.5.7. System (set-up settings) The set-up report summarizes certain settings of Set-up menu 2 (administra- tion mode) with a clear layout. 5.5.8. Statistics report The statistics report is used to print out the statistics of the current period. The collected data corresponds to what you have mailed in the time between two connections with the FramaOnline2 data centre.

  • Page 41: Frama Matrix F4 / F6 Printing System

    5.6. Frama Matrix F4 / F6 printing system Your Frama Matrix franking system utilizes so-called colour cartridges to frank your mail items. The colour cartrige also contains the printing head. With this in mind, handle the inkjet cassette very carefully and make sure that no pointed objects, such as paperclips, etc.
  • Page 42 5.6.3. Cleaning printing system From time to time, it might become necessary for the printing head jets to be cleaned. Your Frama franking system provides a cleaning cycle for this purpose. Blocked jets are often the result of the mains electric supply being switched off before the jets have been properly sealed.

  • Page 43: Counter Readings And Cost Centres

    Frama Matrix F4 / F6 6. Counter readings and cost centres 6.1. Cost centre mode Your Frama Matrix franking system is equipped with various counters which allow you to monitor the postage consumption and the number of mail items franked.
  • Page 44 T-Piece / T-Value: Total counter readings for the franking system (number counter and franked value) since the franking system was put into operation. Owing to tests carried out before delivery of your Frama Matrix franking sys- tem, the total number counter might already show an initial figure.

  • Page 45: Cost Centres And Cost Centre Management In Administration Mode

    Frama Matrix F4 / F6 6.2. Cost centres and cost centre management in administration mode Settings made in the administration mode always apply to all cost centres. In the administration mode, furthermore, you have access to all cost centres and can thus conveniently make settings for these cost centres (counter readings, name and PIN).
  • Page 46 Frama Matrix F4 / F6 6.2.2. Deleting cost centre data in administration mode In the administration mode, you have flexible acess to all cost centres. Choose “Admin” in the cost centre selection. Enter your PIN. Then, press the OK key to get into the administration mode.

  • Page 47: Renaming Cost Centres And Changing Pin

    6.4. Changing cost centre name Your Frama Matrix franking system offers you the possibility of assigning an individual name to each cost centre. It is already shown in the cost centre selection and simplifies your work. Select “Change Account Name”.

  • Page 48: Set-Up (Settings)

    Frama Matrix F4 / F6 7. Set-up (settings) In the Set-up menu, you can make various settings for your Frama MATRIX franking system. The Setup 1 menu is available in both, the cost centre and the administration mode. Setup 2 and Setup 3 are only available in administration mode.

  • Page 49: Set-Up Menu 1

    Acknowledge this setting by pressing Enter. 7.1.2. Language Several languages are incorporated in your Frama Matrix franking system. Shift to the desired language using this function. Your current setting is shown in the key. When the administration language is speci- fied, texts are reloaded that are needed for the postal rate module.

  • Page 50: Set-Up Menu 2

    Frama Matrix F4 / F6 7.2. Set-up menu 2 Set-up menu 2 can be fetched only in the admin- istration mode. 7.2.1. High Value This setting stipulates that amount from which you have to acknowledge the postage value for security reasons before this amount can be franked.
  • Page 51 Frama Matrix F4 / F6 7.2.6. Low Credit This setting checks the amount of postage available and warns you in good time that the level is getting too low. To change this setting, press “Low Cred- it”. Enter the new value. Acknowledge what you have changed by pressing The standard setting is $ 100.00.

  • Page 52: Set-Up Menu 3

    Frama Matrix F4 / F6 7.3. Set-up menu 3 Set-up menu 3 can be fetched only in the administration mode. 7.3.1. Logo This is a setting which stipulates whether all cost centres have to work with the same advertising or whether each cost centre may use individual advertising.

  • Page 53: Framaonline2 Settings

    2.2. 8.2. Inspection You can carry out so-called inspection loadings with your Frama Matrix frank- ing system. You use them to transmit the counter readings, to check the postal rate tables and to balance / compare data with the post office.

  • Page 54: Modem Setup

    9.6.1. “External Line”. 8.6.4. Dial Mode Your Frama Matrix franking system supports two different methods of dialling telephone numbers. In case of doubt, please read the documation on your telecommunication system. Press “Dial Mode” to shift between the two possi- bilities.

  • Page 55: Framaonline2 Notes On Connection Problems

    Many telephone systems interpret an incomplete tele- phone number as an engaged signal. This is identified by your Frama Matrix franking system and thus displayed. The telephone number is made up of the exchange code for obtaining a free line (with tele-...

  • Page 56: Display Messages And Technical Data

    9. Display messages and technical data In the event of a malfunction, a message will appear in the display of your Frama Matrix F4 or F6. If you are unable to eliminate the trouble yourself, you can obtain support on your Frama hotline or from your local Frama dealer.

  • Page 57: Frama Matrix F4 / F6 Scales Messages

    The weight put on the plat- Please remember: The maximum capacity form exceeds the capacity of of the Frama S2 scales is 2 kg and 5 kg for the scales. the Frama S5 scales. Avoid using the scales platform as a place to keep things.

  • Page 58: Frama Matrix F4 / F6, Ink System Messages

    Frama Matrix F4 / F6 9.4. Frama Matrix F4 / F6, Ink system messages Display message Cause Elimination Perform Calibration of Ink-Jet Cassette? You have put in a inkjet cas- Select “YES” if you wish to recalibrate sette that was already installed the inkjet cassette or “NO”...

  • Page 59: Frama Matrix F4 / F6 Mail Item Transport

    Frama Matrix F4 / F6 9.5. Frama Matrix F4 / F6 mail item transport Display message Cause Elimination Feeder Error The letter was angulated and Feed in the letter again. Letter Feeding Error. thus not franked. Please Adjust Side Guide.

  • Page 60: Technical Data

    Frama Matrix F4 / F6 10. Technical data 10.1. Miscellaneous Speed (handling rate): 4,000 letters per hour using manual feeder MF4 5,500 letters per hour using automatic feeder AF6 Max. letter thickness: 10 mm Number of cost-centres: 25 (F4) / 50 (F6), both models optional 100 or 250...

  • Page 61: Storage And Operating Conditions

    Frama Matrix F4 / F6 10.5. Storage and operating conditions Matrix F4 / Frama Matrix F6 operating conditions: Temperature range: 10°C – 40°C Relative air humidity: 10% – 80% (not condensing) Approved for use only in inside rooms up to max. 2,000 metres above sea level...

  • Page 62: Declaration Of Conformity

    Frama AG, CH-3438 Lauperswil The right to make changes in this operating guide is reserved. Frama AG also reserves the right to change and / or adapt parts of this operating guide and / or the product at any time without prior notice. The shown postal rates and other, only partly valid infor-...
  • Page 63 Frama Matrix F4 / F6...
  • Page 64 Frama Matrix F4 / F6 Frama AG Matrix F4 / F6 CH-3438 Lauperswil 245-08-021 R01.00/03.09 Switzerland...

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Matrix f6feeder af6Feeder afs6

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