Frama MATRIX F82 Operating Instructions Manual
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Frama MATRIX F82 Operating Instructions Manual

Af/afs automatic feeder
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  • Page 1 Operating manual SG...
  • Page 2 Frama Matrix F82 Operating manual for Frama Matrix F82 AF/AFS automatic feeder © All rights reserved. Frama Group.
  • Page 3 You can get quick competent support from our Help Line +65 6455 24 66. The right to make changes in these instructions is reserved. Frama AG also reserves the right to change and/or modify parts of these instructions and/or the product at any time without notice. The postage rates indicated and other information with time -...

  • Page 4: Safety Infor Mation And Warnings

    This franking system meets current safety requirements. Incorrect use can, however, lead to malfunction and dam- age to the machine. With this in mind, please first read this guide before you start using your Frama Matrix F82. This will help you to avoid unforeseen bodily harm and prevent damage to your franking system. Keep this guide in a safe place and pass it on to the new user should you dispose of the machine.

  • Page 5: Table Of Contents

    1.2. USE AS INTENDED/NOTES ON PRINT QUALITY ......................8 1.3. REQUIREMENTS FOR THE NETWORK ENVIRONMENT/INFORMATION SECURITY ........... 8 1.4. RECYCLING AND DISPOSAL .............................. 9 1.5. THE FRAMA MATRIX MACHINE............................10 1.6. BASIC SCREEN LAYOUT..............................11 2. INSTALLATION ........................12 2.1. GENERAL NOTES AND SAFETY INFORMATION ......................12 2.2.
  • Page 6 10.1. FRAMAONLINE2 ................................61 10.2. FRAMA MATRIX F82 SCALES MESSAGES ........................62 10.3. FRAMA MATRIX F82, FRANKING VALUE/CREDIT ....................... 63 10.4. FRAMA MATRIX F82, PRINTER SETTINGS MESSAGES ....................64 10.5. FRAMA MATRIX F82, FEEDER AND PRINTING ......................65 11. TECHNICAL DATA ........................ 67 11.1.

  • Page 7: System Presentation

    In view of this, it is quite possible that some of these materials contain constituents which can attack or soften the plastic feet of our equipment. The feet of our equipment, if affect- ed by foreign substances, can stain your furniture. Frama is unable to accept any liability in this Information respect for obvious reasons.

  • Page 8: Use As Intended/Notes On Print Quality

    1.2. Use as intended/Notes on print quality The following notes are intended to support you in achieving a sharp, professional print with your Frama Matrix franking system, so as not to jeopardize the delivery of your franked mail. As the user, you are responsible for the legibility of your franking.

  • Page 9: Recycling And Disposal

    Frama Matrix F82 1.4. Recycling and disposal The WEEE Directive (Waste Electrical and Electronic Equipment; 2002/96/EC) was drawn up for the protection of human health and the environment to ensure that waste products are disposed of utiliz- ing the best available reprocessing, recovery and technical recycling possibilities. Your product has been developed and manufactured using top-quality materials and components which can be recycled and reprocessed.

  • Page 10: The Frama Matrix Machine

    Frama Matrix F82 1.5. The Frama Matrix machine The figures below show the principal components of the Matrix F82 franking system. Please familiarize yourself with the location of the components. Fig. Front view (Matrix F82 on PF stand): Ink system...

  • Page 11: Basic Screen Layout

    Frama Matrix F82 1.6. Basic screen layout The Frama Matrix F82 franking system uses a colour touch screen for operation and navigation through the menus. The colour scheme can be modified in the Setup 3 menu. Detailed information concerning the tariff control system screens is available in section 4.3.

  • Page 12: Installation

    The information and safety notes below are only a quick reference guide. 2.1. General notes and safety information Select a position near a mains socket and an Ethernet connection (RJ45) for your Frama Matrix F82. Avoid direct sunlight and severe vibration.

  • Page 13: Making Connections

    Frama Matrix F82 2.3. Making connections The illustration below shows the location of the interfaces on the rear of the Matrix F82's housing (connection panel). Communications module Serial port (RS232 - PC) USB port (USB B) Scales socket USB port (USB A) 2.3.1.

  • Page 14: Connecting To The Mains Electric Supply

    Frama Matrix F82 2.6. Connecting to the mains electric supply Check the franking system for external damage before setting it up. Check the cable and plug before installing the system. Have any damage repaired by a specialist electrician only. Do not use the machine until the damage has been repaired.

  • Page 15: First Use

    Follow the instructions on page 28 to install the ink jet cassette correctly. 2.10. Loading postage credit from FramaOnline2 You must load postage credit into the franking system before you can frank mail with your Frama Ma- trix F82 franking system.

  • Page 16: Framaonline2

    Frama Matrix F82 3. FramaOnline2 3.1. General notes FramaOnline2 will deal with preparing the postage rates, sending use data to the post office and pro- vides a simple way of loading new postage credit onto your franking system. Your franking system must set up a connection with the data centre to allow use of FramaOnline2.
  • Page 17 Frama Matrix F82 Enter the Re-set Value desired. Confirm your choice by pressing OK. Your Frama franking system establishes a link with the FramaOnline2 data centre and keeps you informed as to the progress of the connection. The connection can last several minutes depending on the amount of data to be transferred (postage rates update, etc.).

  • Page 18: Operation

    4.2. Cost centres 4.2.1. General comments on cost centres Your Frama Matrix franking system is equipped with various counters which allow you to monitor postage consumption and the number of mail items franked. Cost centres are provided to allow you to specifically break down postage consumption. Postage con- sumption and number of mail items franked can be booked under different periods.
  • Page 19 Frama Matrix F82 4.2.2. Displaying the cost centre data R1-Value/R1-Number: Resettable counters for period 1 R1-Value shows the postage used since the last time this counter was reset. R1-Number shows the number of mail items franked since the last time this counter was reset.
  • Page 20 You have access to all cost centres in Admin mode (see from page 55). 4.2.6. Changing the cost centre name Your Frama Matrix franking system offers you the option of assigning an individual name to each cost centre. It is supplied by default to the Select Cost Centre screen and simplifies your work.

  • Page 21: Determining Postage Value

    It is not necessary to enter postage values if you use the OneTouch keys. Instead, the mail product concerned is selected by pressing a key. Your Frama Matrix franking system has already been pre- programmed with the most important mail products.
  • Page 22 Frama Matrix F82 4.3.2. OneTouch Press the OneTouch key for the mail product required. The product is set and you can frank the item as soon as the Ready display appears. Press a different OneTouch key to change the product. Further OneTouch screens can be called up by touching the postage value.
  • Page 23 Frama Matrix F82 4.3.4. Tariff-guided Call up the Tariff-guided start menu by pressing the Weight field in the OneTouch menu. You will also be taken to this menu when batch weighing is complete. Then press the Tariff-guided key. You will be guided through the individual tariff properties one-by-one. The post- age will be calculated once the last item for the tariff has been entered.
  • Page 24 Frama Matrix F82 4.3.6.2. Using mail item weight for postal rate calculation In the detailed overview or the postage rate calculation, press the Weight key and, at any time, by pressing the Scales 17g key, you can retrieve the weight displayed for calculating the postage rate.
  • Page 25 Frama Matrix F82 SINGLE mode Place a letter on the scales. The weight is determined and automatically trans- ferred. The display changes to single weighing mode. The Weight key provides infor- mation as to the weight of the mail item placed on the scales (here: single 17 g).

  • Page 26: Franking

    Frama Matrix F82 4.4. Franking Use accessories intended for this system only. The use of accessories that are not approved, or not authorized, can be detrimental to the service life of the franking system Always keep your fingers and other parts of the body, ties, necklaces, scarves, open sleeves and similar loose items away from the feed entry area and the feed rollers.
  • Page 27 Your franking system will print the postage rate specified on the franking strip and eject the strips to the left. Use only original Frama Matrix F82 franking labels. To remove the adhesive label, bend the label at the perforation and peel off the backing paper.

  • Page 28: Fitting The Consumables

    4.5. Fitting the consumables 4.5.1. Fitting/changing the ink jet cassette Your Frama Matrix franking system uses a double ink jet cassette to frank your mail items. The ink jet cassette also contains the printing head. You must therefore handle the ink jet cassette very carefully.
  • Page 29 Frama Matrix F82 Unpack the new ink jet cassette and remove the two protective strips from the print head. On the top of the ink jet cassette you will find two grip surfaces. Press them to- gether between your thumb and forefinger.
  • Page 30 Frama Matrix F82 Example of a test print: Alignment X is shown on the left and Alignment Y on the right. The setting currently valid for each is indicated by an arrow. The arrows should point to where the lines appear straightest.
  • Page 31 Frama Matrix F82 4.5.2. Topping up the franking labels Open the label compartment on the AF/AFS feeder by lifting up the cover flap. Hook a finger under the cover flap and lift it up. Open the flap completely upwards. Hold the top end of the hook clamp with the left hand and pull it up- wards.

  • Page 32: Af/Afs Automatic Feeder

    Frama Matrix F82 4.6. AF/AFS automatic feeder Use accessories intended for this system only. The use of accessories that are not approved, or not authorized, can be detrimental to the service life of the franking system. Always keep your fingers and other parts of the body, ties, necklaces, scarves, open sleeves and similar loose items away from the feed entry area and the feed rollers.
  • Page 33 Frama Matrix F82 4.6.2. Letter sealer (optional) The AF/AFS automatic feeder can be equipped with a letter sealing system (optional). You can select whether the letters are sealed (ON) or not sealed (OFF) by pressing the Letter sealer key. There is no difference in whether envelopes are placed in the AF/AFS feeder open or closed.
  • Page 34 Frama Matrix F82 4.6.2.1. Cleaning letter sealer From time to time, the letter sealer must be cleaned or have its wearing parts replaced. Use the Clean letter sealer function. Press the Restart System key after the cleaning operation. The letter sealer is beneath the water tank. Caution Always use the Clean letter sealer menu item to remove the letter sealer.
  • Page 35 Frama Matrix F82 4.6.3. Stack function You can define a preselection counter with the Stack func- tion. The feeder feeds the preselected number of mail items to be franked and then stops. Press the Stack key in the Feeder menu to switch on the function (Stack ON).
  • Page 36 Frama Matrix F82 4.6.6. Remedying transport fault in AF/AFS automatic feeder The transporting area of the automatic feeder can be opened to clear the transp ort quickly in the event of a fault (paper jams, pieces of paper left lying, etc.).
  • Page 37 There is a risk of electric shock and unforeseen bodily harm. If you wish to use the franking system without the additional tables, the six openings for the additional tables must be closed with covers (available from Frama). It is not permitted to use Danger the machine without these covers.
  • Page 38 Figure 1: Matrix F82 with connecting pins Figure 2: AF/AFS automatic feeder with guide holes Align the Matrix F82 and the AF/AFS automatic feeder, as shown in Figure 3, and then push the feed the guide holes carefully over the connecting pins.
  • Page 39 Frama Matrix F82 Carefully check that the additional tables are correctly seated before you start using the franking sys- tem again.

  • Page 40: Main Menu

    - Info Print (see page 45) - Printer Settings (see page 47) 5.2. Logo Your Frama Matrix franking system already has predefined advertising messages and has been programmed with advertising imprints as you requested. You may also store text messages in the franking system.
  • Page 41 Frama Matrix F82 5.2.1. Text blocks Your Matrix franking system gives you the possibility of producing your own advertising imprint text blocks and thus of drawing attention to holidays, special campaigns and events with your mail. A text block can be printed instead of a message or advertising imprint or in addition to a message or an advertising imprint.
  • Page 42 & Text. Caution If franking tapes are used, only restricted utilization of this function is possible. Your Frama Matrix franking system checks the length of the franking mark and will give you a cue if the permissible total length is exceeded.

  • Page 43: Devices

    5.3.2. Scales (optional) Connecting the S2 or S5 scales automatically extends the functional scope of your Matrix F82, i.e. you can use the scales functions described immediately. By using the electronic scales, you are able to calculate postage rates and weigh your letters, small parcels as well as other mail items accurately.

  • Page 44: Print Date

    5.4. Print date Sometimes, it might be necessary for your mail to be franked several days before the delivery date. To this end, you can set the date printed in the Frama Matrix frank mark up to thirty days ahead.

  • Page 45: Info Print

    5.5.1. Printing out reports Press the key appropriate to the report you want and feed a C5/6 format enve- lope into your Frama Matrix franking system to print the report. You can quit the Info Print menu by pressing ESC.
  • Page 46 Frama Matrix F82 5.5.9. Statistics report The statistics report is used to print out the statistics for the current period. The data collected corre- spond to the items you have mailed in the time between two connections with the FramaOnline2 data centre.

  • Page 47: Printer Settings

    5.6.1. Nozzle test A franking mark test is incorporated in your Frama Matrix franking system. This test activates each individual nozzle in the printing head. This enables you to easily locate defective nozzles, and also to determine the scope of the cleaning program.
  • Page 48 Frama Matrix F82 Nozzle cleaning +: Intensive flushing and cleaning of the nozzles and the print head. Press the appropriate key to call up the programme you need. The cleaning programme starts auto- matically. It is advisable to run the Nozzle Test function afterwards to check how satisfactory the clean- ing operation was.
  • Page 49 Frama Matrix F82 5.6.7. Print head new calibration Recalibrate the print head (ink jet cassette) if the overall print q uality is not satisfactory.

  • Page 50: Counter Readings

    Frama Matrix F82 6. Counter Readings You can access the counter readings from the Main Menu by pressing the key. The data for the current cost centre is first: R1-Value/R1-Number: Resettable counters for period 1 The R1-Value shows the postage used since the last time this counter was reset. R1-Number shows the number of mail items franked since the last time this counter was reset.

  • Page 51: Setup (Settings)

    Press the Colour Scheme key to define the colour scheme. 7.1.2. Language Your Frama Matrix franking system has a number of languages built in. Switch to the language you require using this function. The current setting is shown in the key. Changing language within a cost centre only changes the operating language, it does not change the language of the tariff module.
  • Page 52 Frama Matrix F82 7.1.5. Start Up/Log Off Use this key to restart the system after you have adjusted settings. Pressing Start Up/Log Off takes you straight to cost centre selection. 7.1.6. Save Start Menu Here you can save a Start Menu as the default. The Start menu saved will automatically be preset after every restart or after a change of cost centre.

  • Page 53: Setup 2 Menu

    Frama Matrix F82 7.2. Setup 2 menu Setup 2 menu can be only be called in Admin mode (see page 55). 7.2.1. High Value This setting determines that amount from which, for security reasons, you must confirm the postage value before this amount can be franked. The default setting is $10.00.

  • Page 54: Setup 3 Menu

    Frama Matrix F82 7.3. Setup 3 menu Setup 3 menu can be only be called up in Admin mode. 7.3.1. CC Manager Specify whether or not you wish to use the extended options in the CC Manager. ON: The CC Manager is automatically called up when the cost centre is called.

  • Page 55: Admin Mode

    Frama Matrix F82 8. Admin mode Settings made in Admin mode always apply to all cost centres. In Admin mode you also have access to all cost centres and can thus conveniently make settings for these cost centres (counter readings, name and PIN).

  • Page 56: Counter Readings

    Frama Matrix F82 8.2.3. Info Print In Admin mode, the Cost Centre report has extended selec- tion options for the cost centres to be printed. All other reports and print options correspond to the descriptions given earlier in this Operating manual (see section 5.5. Info Print from page 45).
  • Page 57 Frama Matrix F82 8.4.2. Reset Counters Press Reset Counters and select the period to be deleted. Deleting period 2 automatically also deletes period 1. Select the counters to be reset for a cost centre (Other CC) or a range of cost centres (CC range).. The All CCs key deletes the selected period for all cost centres.

  • Page 58: Framaonline2

    The procedure for loading credit (postage) has already been descr ibed in depth on page 16. 9.2. Inspection You can run inspection loadings with your Frama Matrix franking system. You use them to transmit the counter readings, to check the postage rate tables and to balance data with the post office.

  • Page 59: Last Report

    The instructions for configuring the network connection are supplied separately and are not the sub- ject of this Operating manual. In the as-delivered condition, dynamic configuration by DHCP is preset; this provides an automatic connection of your Frama franking system in most cases. FramaOnline2's address is: fo2.frama.com. Communicate using https via port 443.
  • Page 60 Frama Matrix F82 You may print out a receipt – while the summary is displayed – by feeding an envelope or similar: You will be supplied and invoiced by your local Frama Sales and Service organization.

  • Page 61: Troubleshooting/Error Messages

    10. Troubleshooting/Error messages A message will appear in the display of your Frama Matrix F82 if an error has occurred. If you are una- ble to eliminate the problem yourself, you can obtain support on your Frama hotline or from your local Frama dealer.

  • Page 62: Frama Matrix F82 Scales Messages

    The weight put on the plat- Please remember: The maximum capaci- form exceeds the capacity of ty of the Frama S2 scales is 2kg, 5kg for the scales. the Frama S5 scales and 30kg for the S30 scales. Do not use the scales platform as a storage place.

  • Page 63: Frama Matrix F82, Franking Value/Credit

    Frama Matrix F82 10.3. Frama Matrix F82, franking value/credit Display message Cause Remedy High value not confirmed. Security prompt. Touch the postage value shown inverse in the display. You can change the postage limit that activates the mes- sage in the Setup 2 menu in Admin mode.

  • Page 64: Frama Matrix F82, Printer Settings Messages

    Frama Matrix F82 10.4. Frama Matrix F82, Printer Settings messages Display message Cause Remedy Perform Calibration of Ink Jet Cassette? You have inserted an ink jet Select YES if you wish to recalibrate the cassette that has previously ink jet cassette or NO if you wish to been fitted in your Matrix F82.

  • Page 65: Frama Matrix F82, Feeder And Printing

    Frama Matrix F82 10.5. Frama Matrix F82, feeder and printing Display message Cause Remedy Feeder error. A letter was fed at an angle Feed in the letter again. Please feed the letters in again. and thus not franked. Caution The selected mark is too long...
  • Page 66 Frama Matrix F82 Not straight/paper jam The letter has been drawn in The franking image has been buffered. Reprinting required. at an angle. This means that it Confirm the message and insert the last Please confirm. has not been possible to print (unfranked) letter again.

  • Page 67: Technical Data

    Frama Matrix F82 11. Technical data 11.1. General Speed: 8500 letters/hour Maximum letter thickness: 10 mm Display: graphical, touch-sensitive screen Default process: FramaOnline2 Number of fixed stored advertising messages: Number of customer-specific advertising messages: up to 12 Number of freely definable texts:...

  • Page 68: Power Supply Rating

    Frama Matrix F82 Envelope flap specifications/maximum and minimum envelope dimensions: Figure: Envelope flap specification for letter sealer/maximum and minimum envelope specifications 11.3. Power supply rating Matrix F82: 24V DC, 1.5 A (from AF/AFS) AF/AFS automatic feeder: 90 - 264 V AC, 47-63 Hz, 1.2 A...

  • Page 69: Dimensions And Weight

    Frama Matrix F82 11.4. Dimensions and weight Weight: 18.4 kg 11.5. Accessories See www.dicklin.com.sg or speak to your local Frama Sales and Service partner.

  • Page 70: Storage And Operating Conditions

    Frama Matrix F82 11.6. Storage and operating conditions Matrix F82 operating conditions: Temperature range: 10°C – 40°C Relative air humidity: 10% – 80% (not condensing) Approved for indoor use only up to a maximum of 4000 metres above sea level.

  • Page 71: Ec-Declaration Of Conformity

    Manufacturer: Frama AG Dorfstrasse 6 CH-3438 Lauperswil Description of the electrical equipment: Product name: Matrix F82 Type: Franking system The agreement with further valid guidelines/regulations following for the product is explained: EMC Directive (2004/108/EG) of December 15, 2004 Reference to the harmonised standards:...

  • Page 72: Index

    Frama Matrix F82 13. Index Disposal................. 9 Accessories ..............69 Admin mode ............. 55 Entering an advertising imprint text block ..41 Advertising imprint ..........45 Envelope formats ............. 67 Advertising Imprint and Text ....... 45 Error messages............61 AF feeder ..............32 Auto Log off ..............
  • Page 73 Frama Matrix F82 Nozzle cleaning +: ........... 48 Sealing system ............13 Nozzle test ..............47 Select cost centre ............. 19 Numeric keypad ..........21, 23 Send order..............59 Separating feeder ............ 37 Service (Printer Settings)........48 OneTouch..............21 Setup ................51 Operating conditio ns ..........
  • Page 74 Questions on the operation of the franking system ▪ For problems with the connection; online system ▪ Help line: (65) 6 455 24 66 Ordering consumables: www.dicklin.com.sg or your local Frama Sales and Service partner. www.dicklin.com.sg Frama AG Matrix F82 CH-3438 Lauperswil Document number 1019204 R01.02 - 08/23...

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