Frama MATRIX F2 Operating Manual
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Frama MATRIX F2 Operating Manual

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Summary of Contents for Frama MATRIX F2

  • Page 1 Operating Guide IN...
  • Page 2 Frama Matrix F2 Operating guide for Matrix F2 © All rights reserved. Frama Group.

  • Page 3: Introduction

    The following information in this operating guide is intended as support when you install and operate your Frama Matrix F2. It also shows how you can easily make settings yourself. With this in mind, please read this guide before you put your Frama Matrix F2 into service.

  • Page 4: Installation Notes

    If changed in this way by foreign substances, the feet of our equipment can mark your furniture. Frama is unable to accept any liability in this respect for obvious reasons. With this in mind, use a non-slip underlay.

  • Page 5: Table Of Contents

    2.1. ACTIVATING MATRIX F2 ON FRAMAONLINE2 SYSTEM ......................... 9 2.2. FRAMAONLINE2 NOTES ON CONNECTION PROBLEMS ......................11 2.3. LOADING POSTAGE CREDIT ..................................13 3. FRAMA MATRIX F2 PRINTING SYSTEM AND INKJET CASSETTE ............ 15 3.1. PUTTING INKJET CASSETTE IN PLACE ..............................15 3.2. SETTING FRANKING MARK ..................................16 4.
  • Page 6 9.1. FRAMAONLINE2 MESSAGES ................................... 39 9.2. FRAMA SCALES MESSAGES ..................................40 9.3. FRAMA MATRIX F2, POSTAGE MESSAGES ............................41 9.4. FRAMA MATRIX F2, INK SYSTEM MESSAGES ..........................41 10. FRAMA MATRIX F2 TECHNICAL DATA ..................... 42 10.1. STORAGE AND OPERATING CONDITIONS ............................. 42 10.2.

  • Page 7: Assembling And Connecting Frama Matrix F2

    The following information given in this whole chapter is for reference only. Your Frama franking machine will be installed by a service engineer. Unpack your Matrix F2 from its box. You will find all cables and accessories that are necessary for you to assemble and immediately use your franking system in the box.

  • Page 8: Installing Matrix F2

    Matrix F2. Check whether the scales are free. Connect the supply unit to the mains socket. Caution! It can take up to 30 seconds for the Matrix F2 to switch on. During this time, the Frama F2 will not accept any input from you.

  • Page 9: Framaonline2

    Loading your Frama Matrix F2 with new postage (credit) takes place through the telephone line and a built-in analog modem. At the same time, postal rates can be compared / updated and other postal data is transmitted to the Post Office.
  • Page 10 Press “Forward” (arrow symbol). Select “FramaOnline2”. Select “Install”. Acknowledge this by pressing ENTER. Your Frama Matrix F2 establishes a link with the FramaOnline2 data centre. This process can take up to 2 minutes. If the link cannot be established, please check the modem settings.

  • Page 11: Framaonline2 Notes On Connection Problems

    Many telephone systems interpret an incomplete telephone number as an engaged signal. This is identified by your Frama Matrix F2 and thus displayed. The telephone number is made up of the exchange code for obtaining a free line (with telephone systems) and the data centre telephone number.
  • Page 12 Press ESC twice. 2.2.5. Inspection loading You can carry out so-called inspection loadings with your Frama Matrix F2. They are for inspecting the counter readings, checking the postal rate tables and comparing / updating data with the post office. The inspection loading must always be carried out when the franking system requests a connection with the FramaOnline2 data centre, even if you need no new postage credit.

  • Page 13: Loading Postage Credit

    Frama Matrix F2 2.3. Loading postage credit Check whether your Frama Matrix F2 is properly plugged into a suitable direct telephone / fax socket. If necessary, read the chapter “Connection and start-up“again. The franking system needs to be connected at the telephone socket only for the time required to load postage credit or for an inspection loading.
  • Page 14 Frama Matrix F2 Select “Re-set”. Your Frama Matrix F2 will now establish a link with the FramaOnline2 data centre. If the link cannot be established, please check the modem settings. The link can last several minutes, depending on the amount of data to be transferred (postal rate update, etc.).

  • Page 15: Frama Matrix F2 Printing System And Inkjet Cassette

    On the top of the inkjet cassette you will find two grip surfaces. Press them together between your thumb and forefinger. Open the cover flap at the top on the left of the Matrix F2. The printing carriage will already be in the standby position, waiting for the inkjet cassette to be put in place.

  • Page 16: Setting Franking Mark

    “Please wait, calibrating …“. If the inkjet cassette being used was already in place in your Matrix F2, you can choose between recalibration and taking over the existing calibration data. “Confirm calibration?“ Recalibration can be necessary if the initial calibration did not result in a satisfactory franking mark, e.g.
  • Page 17 Frama Matrix F2 Once more, as requested, print a test franking mark to check your settings. The arrows will now point exactly at the settings you made, i.e. right where the lines should be “straightest” If you are still not satisfied, you can reset again by answering the question with “NO”.

  • Page 18: Working With Frama Matrix F2 And Scales

    All screens shown in this chapter are for reference only and may differ from your local presentation. The Matrix F2 display is also the keypad. The benefits of this solution are obvious: You see only the operating elements that you need at the moment. We call this the ComTouch™.

  • Page 19: Onetouch

    With this in mind, always use original Frama Matrix F2 franking labels for thick mail items and small parcels. Please make sure that no pointed objects, such as paper clips, are near the franking zone.

  • Page 20: Franking

    All screens shown in this chapter are for reference only and may differ from your local presentation. Always first connect the supply unit with your Frama Matrix F2 and only then with the mains power supply. Normally, you should always leave the system switched 4.3.1.

  • Page 21: Inserting And Franking Letter

    4.4.1. Franking labels Use only original Frama Matrix F2 franking labels. Frank labels in the normal way, just like a letter. Frama Matrix F2 franking labels can be used doubly. Turn the label through 180 degrees and frank it again.

  • Page 22: Determining Postal Rates And Postage (Franking Postal Products)

    4.5. Determining postal rates and postage (franking postal products) The postal rate tables of the Post Office are stored in your Frama Matrix F2 and can be kept up to date via FramaOnline2. Every time you link up with the FramaOnline2 data centre the postal rates are checked and, can, if necessary, be updated.
  • Page 23 All screens shown in this chapter are for reference only and may differ from your local presentation. Your Frama Matrix F2 has an integrated postal rate guide for you to ascertain the postage of all available postal products. You thus also have a clever access capability for mail items that are not used so often.
  • Page 24 Frama Matrix F2 Ascertain the weight of the mail item using one of the following three possibilities: Press the appropriate weight key (weight limit, for example, 100g.) Press “Man“ and enter the weight, e.g. 15 g. Then, acknowledge your entry by pressing ENTER.

  • Page 25: Presorting Mail Using Scales

    Frama Matrix F2 4.6. Presorting mail using scales Connecting the S2 or S5 scales, automatically extends the functional scope of the Matrix F2, i.e. you can use the scales functions immediately. In addition to the previously explained functions provided in the postal rate guide for weight determination, your Matrix F2 has a special weighing mode for you to quickly presort your mail items.

  • Page 26: Utilizing Extra Functions

    5.1. Selecting advertising messages 5.1.1. Messages All screens shown in this chapter are for reference only and may differ from your local presentation. Your Frama Matrix F2 already has three predefined advertising messages. These messages are already incorporated: message: message: message: If you wish to use one of the messages, press the “i“...
  • Page 27 Proceed in the same way as when selecting a message. 5.1.3. Text printing blocks Your Matrix F2 gives you the possibility of producing your own text printing blocks and thus can draw attention to holidays, special campaigns and events with your mail. A text block replaces a message or advertising block.
  • Page 28 Frama Matrix F2 Use the small letters in the same way as described under point 1. Now press the Enter key to write the next line. Your display should be as follows after you have entered the words “Visit Frama on”...

  • Page 29: Frama Matrix F2 Memory Boxes

    F2. Plug the Matrix F2 into the power supply again. The updating of your data begins automatically. When the updating process is finished, unplug the Matrix F2 from the power supply again and remove the memory card. Please handle your memory box with care. Avoid extremes of heat and don’t touch the contacts. After its successful application, please send your memory box to your Frama sales organization for a credit note.

  • Page 30: Frama Matrix F2 Print Information

    Frama Matrix F2 5.3. Frama Matrix F2 print information You can print various reports for your Matrix F2 using the so-called print button. The reports are particularly important. They provide the possibility of printing out condensed information with the Frama Matrix F2. These reports support you as overviews when you are programming the Frama Matrix F2 or, for example, they serve as receipts after fetching postage credit via the FramaOnline2 data centre.

  • Page 31: Counter Readings And Cost Centres

    Total: Total counter readings of the franking system (pieces and values franked) since the cost centre became operational. Owing to in-depth tests carried out before your Frama Matrix F2 was delivered, the total number counter might already show an initial figure.

  • Page 32: Frama Matrix F2 Printing System

    Frama Matrix F2 7. Frama Matrix F2 printing system Your Frama Matrix F2 utilizes so-called inkjet cassettes to frank your mail items. The colour cartrige also contains the printing head. With this in mind, handle the inkjet cassette very carefully and make sure that no pointed objects, such as paperclips, etc.
  • Page 33 Frama Matrix F2 You can always clean the system if white lines show in the franking mark. For this job, two cleaning programs are available: Nozzle Cleaning: A normal printing head cleaning operation is carried out. The printing head and the jets are cleaned.

  • Page 34: Nozzle Test

    Frama Matrix F2 7.3. Nozzle test A nozzle test is incorporated in your Frama Matrix In this test, each individual nozzle in the printing head is activated. This enables you to easily localize defective jets, and also to determine the scope of the cleaning program Press the key “Nozzle Test”.

  • Page 35: Administration Mode (Settings)

    Frama Matrix F2 8. Administration mode (settings) First and foremost, the administration mode serves the adjustment of your Matrix F2 which, in many respects, you can adapt to suit your needs. You cannot frank when you are in the administration mode.
  • Page 36 - keys to adjust the value and acknowledge your setting with ENTER. Start up / Log off: Use this to restart your Matrix F2 after you have made changes to the basic settings. Pressing the key once, restarts the Matrix F2 immediately.
  • Page 37 Frama Matrix F2 High value: This setting stipulates that amount from which, for security reasons, you have to acknowledge the postage value before this amount can be franked. The standard setting is 100.00 Rs. Enter the desired value and acknowledge it by pressing ENTER.
  • Page 38 If “0 minutes” is entered, the function switches off. Press “ENTER” to acknowledge. 8.1.4. Restarting system For your changes to become effective, you have to restart your Frama Matrix F2. To do so, use the function “Start up /Log off“ in the Setup 1 menu.

  • Page 39: Display Messages And Technical Data

    9. Display messages and technical data In the event of a malfunction, a message will appear in the display of your Frama Matrix F2. If you are unable to eliminate the trouble yourself, you can obtain support on your Frama hotline or from your local Frama dealer.

  • Page 40: Frama Scales Messages

    The weight put on the platform Please remember: maximum exceeds the capacity of the scales. capacity of the Frama S2 scales is 2kg and 5kg for the Frama S5 scales. Avoid using the scales platform as a place to keep things. Scale Underload...

  • Page 41: Frama Matrix F2, Postage Messages

    Change menu 2 in the administration mode. Low Credit The credit available in your Matrix F2 Reload postage credit. has dropped below the set limit of If necessary, change the credit limit 1,500.00 Rs (standard amount).

  • Page 42: Frama Matrix F2 Technical Data

    Frama Matrix F2 10. Frama Matrix F2 technical data Speed (handling rate) up to 1200 letters/hour (depending on model configuration) Max. Letter thickness: 10 mm Display: graphical touch screen Preselect / default process: FramaOnline2 Number of integrated advertising messages: Number of customer-specific advertising messages:...

  • Page 43: Ce Declaration Of Conformity

    Manufacturer: Frama AG Dorfstrasse 6 CH-3438 Lauperswil Description of the electrical equipment: Product name: Matrix F2 Type: Franking system The agreement with further valid guidelines/regulations following for the product is explained: EMC Directive (2004/108/EG) of 15. December 2004 Reference to the harmonised standards:...
  • Page 44 Frama Matrix F2 The right to make changes in this operating guide is reserved. Frama AG also reserves the right to change and / or adapt parts of this operating guide and / or the product at any time without prior notice. The shown postal rates and other, only partly valid...
  • Page 45 Frama Matrix F2 Frama AG Matrix F2 CH-3438 Lauperswil 1017198 R01.01/06.14 Switzerland...

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