Merlin SilentDrive Elite MR855MYQ Installation And Operating Instructions Manual
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Merlin SilentDrive Elite MR855MYQ Installation And Operating Instructions Manual

Garage roller door opener
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AUSTRALIA'S FAVOURITE ROLLER DOOR OPENER
KEY FEATURES
QUIET & POWERFUL
DC motor is quiet and built to last with the
strength to open any branded domestic door.
MYQ COMPATIBLE
Opener is myQ compatible with additional purchase
of Safety IR Beams & myQ Gateway.
BATTERY BACKUP COMPATIBLE
Opener is Battery Backup compatible with
additional purchase of Battery Backup accessory.
Compliant to Australian and New Zealand
Standard AS/NZS 60335-2-95
SMART
MYQ COMPATIBLE TECHNOLOGY lets users create schedules, monitor, receive
alerts and control the garage door opener away from home.
SOFT-START AND SOFT-STOP for smooth operation.
QUIET & RELIABLE
7-YEAR WARRANTY
QUIET DC MOTOR eliminates noise and vibrations through the ceiling and provide
smooth operation.
BATTERY BACKUP ensures access even when the power is out.
HEAVY-LIFTING POWER operates doors up to 120 kgs.
SAFE & SECURE
SECURITY+ 2.0® sends a new code with every remote click.
PREMIUM AUTOMATIC SAFETY REVERSE function will allow your garage door to stop
and reverse automatically if obstructed going down or stop going up.
TIMER-TO-CLOSE automatically closes the door after a pre-set amount of time.
IMPROVED TRANSMITTER RANGE has up to 18% better range meaning you can start
opening your garage door sooner.
AUTOMATIC FORCE SENSING monitors and adjusts the force needed to open your
garage with each operation.
MANUAL RELEASE CORD allows you to open your garage door whenever needed.
1
2
1
2
4
ROLLER GARAGE DOOR OPENER
3
gomerlin.com.au
1Additional purchase of Merlin myQ Gateway and Safety IR Beams accessories required to enable myQ
functionality. Visit gomerlin.com.au for further information. 2Additional purchase of Merlin Battery Backup
accessory required to enable Battery Backup functionality. Visit gomerlin.com.au for further information.
3Safety IR Beams must be installed to enable the use of Timer-to-Close. See User Guide for additional
information. Smartphone not included. 4 When compared to other available Merlin products.
MYQ & BATTERY BACKUP COMPATIBLE
ACCESSORIES INCLUDED
2 PREMIUM+ REMOTES
Each button is independently programmable
and backed by Security+ 2.0 technology.
TWO BUTTON WIRELESS WALL BUTTON
Controls up to two garage door openers and
is backed by Security+2.0 technology.
WEIGHT BAR
Helps stabilise the garage door when
opening and closing.
POWERFUL ADD-ONS
MYQ CONNECTIVITY BUNDLE
Add monitoring and control away from home.
Includes myQ Gateway and The Protector
System™ (Safety IR Beams).
MYQ REMOTE LED LIGHT Ultra-bright LED
light designed to illuminate your garage
or workspace. Controlled by a garage door
opener, remote control or myQ app.
BATTERY BACKUP
Get in and out when the power's out with
Battery Backup.
WIRELESS SECURITY KEYPAD
Convenient and safe access to your garage
without using a remote control or key.
SINGLE BUTTON REMOTE CONTROL
WITH CAR VISOR CLIP Easily attaches to
your car visor to control one garage door.
Backed by Security+ 2.0 technology.
THREE BUTTON REMOTE CONTROL
WITH CAR VISOR CLIP Easily attaches to
your car visor to control up to three garage
doors. Backed by Security+ 2.0 technology.

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Summary of Contents for Merlin SilentDrive Elite MR855MYQ

  • Page 1 AUTOMATIC FORCE SENSING monitors and adjusts the force needed to open your garage with each operation. 1Additional purchase of Merlin myQ Gateway and Safety IR Beams accessories required to enable myQ functionality. Visit gomerlin.com.au for further information. 2Additional purchase of Merlin Battery Backup MANUAL RELEASE CORD allows you to open your garage door whenever needed.
  • Page 2 APP AVAILABLE ON: • Monitor and control your • Pre-set times to garage door away from automatically close your home through the Merlin garage door at any time. myQ app. • See history records of • Peace of mind knowing if...
  • Page 3 gomerlin.com.au gomerlin.co.nz SilentDrive Elite MR855MYQ Garage Roller Door Opener Installation and Operating Instructions Owners Copy: Please keep these instructions for future reference This manual contains IMPORTANT SAFETY information DO NOT PROCEED WITH THE INSTALLATION UNTIL READING THE INSTRUCTIONS THOROUGHLY...
  • Page 4 Warranty Registration To validate your warranty you must complete the registration form online at: gomerlin.com.au/warranty gomerlin.co.nz/warranty...

  • Page 5: Table Of Contents

    START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS WARNING • Failure to comply with the following instructions may result in serious injury or property damage. • Read and follow all instructions carefully. • The garage door opener is designed and tested to offer safe service provided it is installed and operated in strict accordance with the instructions in this manual.

  • Page 6: Carton Inventory

    TOOLS REQUIRED CARTON INVENTORY 1. Instruction manual (this document) 1. Ladder 2. Stop collar 2. Adjustable wrench for U-bolts already installed 3. Clamp bracket, plates, washers (2) and nuts (2) on the door 4. E960M Premium transmitter (2) 3. 8 mm socket, 10 mm socket and 13 mm extended 5.

  • Page 7: Control Panel

    CONTROL PANEL 1. Terminal Block (access by removing the back panel): used for external accessories (see chart below). NOTE: The terminal block is behind a plastic cover in the back housing. Use a small screwdriver to lever open the plastic cover if access to the terminal block is required. All wires should be secured appropriately. Colo Ref Function Polarity Comment...

  • Page 8: Prepare & Test The Door

    TESTING THE DOOR Complete the following test to ensure your door is well balanced, and not sticking or binding: • Disable all locks and remove any ropes connected to the garage door. • Lift the door to about halfway and then release it. The door should remain spring balanced.

  • Page 9: Pinning The Door

    PINNING THE DOOR Note: A ballooning door may delay the safety reversal response and can compromise garage door security. Free curtain Ballooning Add fasteners here • To remedy any ballooning, insert the supplied self tapping metal screws into where the curtain leaves the roll. Secure these through the curtain into the drum wheel at each end of the roll.
  • Page 10 ATTACHING EXTENSION POLES (IF REQUIRED) Extension pole Optional accessory not provided • Insert the extension poles into the drive legs. • Align the holes on the extension poles with the holes on the drive legs. • Using the screws provided, secure the extension poles.

  • Page 11: Installation Procedure

    INSTALLATION PROCEDURE Do not allow people to walk under or around the door during the installation process as serious injury can occur. NOTE: The opener can be installed on either side of the door. The following instructions are for Rope RIGHT HAND INSTALLATIONS (as illustrated i.e.

  • Page 12: Adjustment & Testing

    SETTING THE LIMITS FOR RIGHT OR LEFT HAND OPERATION AND FORCE Travel limits set how far your door goes up and down. Your opener must also be configured for right or left hand installation. If not the door will rotate in the reverse direction. Program Buttons: The Control Panel diagram in section 4 identifies the Control Buttons and LED layout Audible Beep: An audible “BEEP”...
  • Page 13 TESTING THE SAFETY REVERSE SYSTEM The safety reverse system test is important. The garage door must reverse on contact with a 40 mm obstacle laid flat on the floor. Failure to properly adjust the opener may result in serious personal injury from a closing garage door.

  • Page 14: Timer To Close

    The door may operate unexpectedly, therefore do not allow anything to obstruct the path of the door. SAFETY FIRST! Whilst Merlin have engineered safety features into your garage door opener, we urge you to The Protector System (IR Beams) consider fitting to your new garage door opener.

  • Page 15: Audible Beep

    AUDIBLE BEEP (OPTIONAL) The SilentDrive Elite (MR855MYQ) has been factory set for an audible “BEEP”. The Audible beep can be turned OFF by using the following method. • Start with the door fully CLOSED. • Press and Hold both “S” and “DN” buttons Flash x 2 for 3 seconds.

  • Page 16: Wireless Programming

    WIRELESS PROGRAMMING (REMOTE ACCESSORIES) NOTE: The transmitters supplied with your opener are preprogrammed by the factory. Activate the opener only when door is in full view, free of obstruction and properly adjusted. No one should enter or leave the garage while the door is in motion. Do not allow children to operate push buttons or transmitters.

  • Page 17: Operating Your Opener

    3 minutes when the opener is activated. The Protector System (IR Beams) SPECIAL NOTE: Merlin strongly recommends that be installed on all garage door openers.

  • Page 18: Wiring

    TYPICAL WIRING DIAGRAM SILENTDRIVE ELITE (MR855MYQ) Information for Service Personnel External Receiver 24 vdc white black Wired Wall Button Obstruction Detection Beams Battery of the transmitter: REPLACE BATTERIES IN TRANSMITTERS The batteries in the transmitters have a long life. If the transmission range decreases, the batteries should be replaced. Batteries are not covered by the warranty. To prevent SERIOUS INJURY OR DEATH: observe the following instructions for the battery - NEVER allow small children near batteries.

  • Page 19: Troubleshooting

    TROUBLESHOOTING 1. The opener will not operate from either the 8. The door opens but will not close (or reverses UP/DOWN activation button or the transmitters: while closing): • Does the opener have electric power? Plug a lamp • Is something obstructing the door? Pull the manual into release handle.

  • Page 20: Accessories

    12. Model M-BBU24V Battery back up 6. Model E840M Keyless security keypad NOTE: Use of any Chamberlain Group accessories are approved to use with this opener. This includes genuine Merlin accessories. Generic compatible accessories are NOT approved for use with this opener SPARE PARTS 002A1873...

  • Page 21: Diagnostic Chart

    DIAGNOSTIC CHART Your garage door opener is programmed with self-diagnostic capabilities. The indicator LEDʼs 1 & 3 on the control panel will flash a number of times to indicate a fault code exists. DIAGNOSTIC CODE SYMPTOM POSSIBLE RESOLUTION LED 1 LED 3 The Protector System (IR Beams) are open circuit or wires may be cut.

  • Page 22: Warranty

    5 problems with, or relating to, the garage door or garage door hardware, Chamberlain warrants to the original purchaser of the Merlin SilentDrive including but not limited to the door springs, door rollers, door Elite MR855MYQ Roller Door Opener (Unit) that all parts of the Unit, other alignment or hinges;...
  • Page 23 How to open your roller garage door manually. To prevent possible SERIOUS INJURY or DEATH from a falling garage door: • Disable ALL locks and remove any ropes before operating the manual release. • If possible, use the manual release to disengage the door ONLY when the garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.
  • Page 24 Tips 1. To receive Push No�fica�ons from your garage door, ensure the No�fica�ons are ac�vated in the Iphone Se�ngs menu. 2. To receive Event History informa�on, the Alert op�on in the myQ App must be ac�ve. 3. When using the phone App, limit the Alert Name to 14 digits, otherwise all the history message will not appear.
  • Page 25 No, only Merlin Garage Door Openers, specifically manufactured with myQ Technology. 5. How do I CONNECT to the internet? Follow the steps in the Merlin QUICK START GUIDE(supplied with the opener) to create an account and download the free App.
  • Page 26 15.Can I use the internet gateway with a COMMERCIAL internet or BUSINESS internet connec�on or within a business LAN environment? No, Merlin ANZ does not have any myQ commercial product currently available, so this op�on is not available. 16.Will the Internet Gateway slow down my internet connec�on? No.
  • Page 27 The smartphone apps are free. 27.Where do I get a Merlin myQ app from? The Merlin myQ apps are available from your smartphone app store. Apple - go to Apple App Store or Google Play; Android - go to the Android Market.
  • Page 28 Frequently asked questions 28.What alerts events can I receive when the door is moving. Currently, events are “door just opened” and “door just closed,” and “door remains open for an extended period of �me”. These are recorded in the History file. 29.Can I change my User Log in ID? No, by changing the email Login you are registering another account.

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