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Summary of Contents for Merlin SilentDrive Elite myQ MR865MYQ
- Page 1 gomerlin.com.au gomerlin.co.nz MR865MYQ Garage Roller Door Opener Installation and Operating Instructions Owners Copy: Please keep these instructions for future reference This manual contains IMPORTANT SAFETY information DO NOT PROCEED WITH THE INSTALLATION UNTIL READING THE INSTRUCTIONS THOROUGHLY...
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Page 2: Table Of Contents
START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS WARNING • Failure to comply with the following instructions may result in serious injury or property damage. • Read and follow all instructions carefully. • The garage door opener is designed and tested to offer safe service provided it is installed and operated in strict accordance with the instructions in this manual. -
Page 3: Carton Inventory
TOOLS REQUIRED CARTON INVENTORY 1. Instruction manual (this document) 1. Ladder 2. Stop collar 2. Adjustable wrench for U-bolts already installed 3. Clamp bracket, plates, washers (2) and nuts (2) on the door 4. E138M wireless wall button (1) 3. 8 mm socket, 10 mm socket and 13 mm extended 5. -
Page 4: Control Panel
Common terminal for push button, The Protector System & accessory power Grey The Protector System Merlin IR Beam Input (pulsing type only) - see section 18 Green Accessory Power 24v dc 50 mA accessory output available for a universal receiver (output not active in Standby Mode) NOTE: The terminal block is behind a plastic cover in the back housing. -
Page 5: Prepare & Test The Door
TESTING THE DOOR Complete the following test to ensure your door is well balanced, and not sticking or binding: • Disable all locks and remove any ropes connected to the garage door. • Lift the door to about halfway and then release it. The door should remain spring balanced. -
Page 6: Pinning The Door
PINNING THE DOOR Note: A ballooning door may delay the safety reversal response and can compromise garage door security. Free curtain Ballooning Add fasteners here • To remedy any ballooning, insert the supplied self tapping metal screws into where the curtain leaves the roll. Secure these through the curtain into the drum wheel at each end of the roll. - Page 7 ATTACHING EXTENSION POLES (IF REQUIRED) Extension pole Optional accessory not provided • Insert the extension poles into the drive legs. • Align the holes on the extension poles with the holes on the drive legs • Using the screws provided, secure the extension poles •...
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Page 8: Installation Procedure
INSTALLATION PROCEDURE Do not allow people to walk under or around the door during the installation process as serious injury can occur. NOTE: The opener can be installed on either side of the door. The following instructions are for Rope RIGHT HAND INSTALLATIONS (as illustrated i.e. -
Page 9: Adjustment & Testing
SETTING THE LIMITS FOR RIGHT OR LEFT HAND OPERATION AND FORCE Travel limits set how far your door goes up and down. Your opener must also be configured for right or left hand installation. If not the door will rotate in the reverse direction. Program Buttons: The Control Panel diagram in section 4 identifies the Control Buttons and LED layout Audible Beep: An audible “BEEP”... - Page 10 TESTING THE SAFETY REVERSE SYSTEM The safety reverse system test is important. The garage door must reverse on contact with a 40 mm obstacle laid flat on the floor. Failure to properly adjust the opener may result in serious personal injury from a closing garage door.
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Page 11: Install The Protector System
400 N mm above the floor. (40 kgf). Disconnect power to the garage door opener before installing SPECIAL NOTE: Merlin strongly recommends that The Protector System be installed on all garage door Safety Beams. openers. - Page 12 INSTALL THE PROTECTOR SYSTEM (CONTINUED) Connect cable to the Opener: Disconnect the mains Power from the Opener. At the Powerhead Control Panel remove the plastic break out (see fig 3) to expose the “External Accessory Terminal fig. 3 Block”. Twist both WHITE wires together and both GREY wires together.
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Page 13: Myq Gateway Installation
To prevent possible serious injury/death, or property damage read and follow all instructions carefully. Gateway is connected or not. • The Internet Gateway System: is designed to operate with Merlin Sectional and Rolling Garage Door openers, and all the SAFETY INSTRUCTIONS detailed in the OPENER HANDBOOK need to be observed. - Page 14 • When the Merlin Internet Gateway powers up, the GREEN LED and BLUE LED will blink 3 times to indicate a correct power connection and reset of the Internet Gateway. After power up, the LEDs will indicate the status of the Merlin Internet Gateway.
- Page 15 Step 3 - Getting A Smartphone App If you have an older OS, the phone or tablet will not be able to locate the Merlin app. You may need to upgrade the phoneʼs OS to be able to find, ®...
- Page 16 Add/delete/rename a device (a garage door opener) Go to Places; tap the gear in the upper left corner of the screen. To Add: - Tap the Merlin Internet Gateway name - Tap Add New Device To Delete: - Tap the Merlin Internet Gateway name - Tap Edit - Tap the “-“...
- Page 17 The 4-digit passcode now replaces email and password for security. Add/delete/rename a device (a garage door opener) Go to Places tab > Menu button > Manage Places Select your place (Merlin Internet Gateway) To Add: - Menu button > Add New Device...
- Page 18 • The GREEN LED must be on continuously after power and network connections are completed (NOTE: The LED may blink intermittently with data traffic). • GREEN LED Off – The router is not providing an IP address to the Merlin Internet Gateway. Check your router settings and internet connections.
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Page 19: Timer To Close
TIMER TO CLOSE FEATURE (TTC) Auto close is NOT recommended for households with young children. TIMER TO CLOSE feature: (TTC) 10 to 180 seconds. NOTE: The Protector System must be installed before TTC will operate. The Timer to Close feature allows the door to automatically close after a specified time period. During the OPEN door waiting period, the courtesy light will flash continuoulsy. -
Page 20: Standby Mode
STANDBY MODE (OPTIONAL) The SilentDrive Elite MyQ MR865MYQ has been factory set for Low Standby mode (sub 1 watt usage). Flash x 10 This will deliver the lowest possible standby power. The NORMAL External Accessory Power is turned OFF in this mode,... -
Page 21: Wireless Programming
WIRELESS PROGRAMMING (REMOTE ACCESSORIES) Activate the opener only when door is in full view, free of obstruction and properly adjusted. No one should enter or leave the garage while the door is in motion. Do not allow children to operate push buttons or remotes. Do not allow children to play near the door. NOTE: The transmitters and wireless wall button supplied with your opener are preprogrammed by the factory. -
Page 22: Operating Your Opener
The opener light will turn on for 3 minutes when the lubrication opener is activated. Max. Drum Rotations: 1/ 2 Memory Registers: Operating Frequency: 433.30/433.92/434.54 MHz Operating Temperature: C to -25 SPECIAL NOTE: Merlin strongly recommends that The Protector System be installed on all garage door openers. -
Page 23: Wiring
TYPICAL WIRING DIAGRAM SILENTDRIVE ELITE MYQ (MR865MYQ) Information for Service Personnel green (4) grey (3) white (2) red (1) External Receiver 24 vdc white grey Wired Wall Button Obstruction Detection Beams REPLACE BATTERIES IN REMOTES Battery of the remote control: The batteries in the remote have a long life. -
Page 24: Troubleshooting
• Check the MyQ Gateway Device is On and Connected. (refer to page 17 to confirm the Green and Blue led status is correct) • Confirm your Merlin MyQ APP is functioning, use the 10. The opener strains to operate the door: website to confirm the system is operational. -
Page 25: Accessories
(IR Beams) 6. Model E945M 3 Channel mini transmitter NOTE: Use of any Chamberlain Group accessories are approved to use with this opener. This includes genuine Merlin accessories. Generic compatible accessories are NOT approved for use with this opener SPARE PARTS... -
Page 26: Diagnostic Chart
DIAGNOSTIC CHART Your garage door opener is programmed with self-diagnostic capabilities. The indicator LEDʼs 1 & 3 on the control panel will flash a number of times to indicate a fault code exists. SYMPTOM POSSIBLE RESOLUTION DIAGNOSTIC CODE LED 1 LED 3 The garage door opener will not Safety sensors are open circuit or wires may be cut. -
Page 27: Warranty
What is covered excessive use or conditions other than normal domestic use; Chamberlain warrants to the original purchaser of the Merlin SilentDrive 5 problems with, or relating to, the garage door or garage door hardware, Elite MyQ MR865MYQ Roller Door Opener (Unit) that all parts of the Unit,... - Page 28 Warranty Registration To validate your warranty you must complete the registration form online at: gomerlin.com.au/warranty gomerlin.co.nz/warranty Trademark of The Chamberlain Group, Inc. ® Registered Trademark of The Chamberlain Group, Inc. © 2017 The Chamberlain Group, Inc 114A4903C...
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