Related Manuals for ID Tech ViVOpay VP5300M
Summary of Contents for ID Tech ViVOpay VP5300M
- Page 1 ViVOpay ™ VP5300M User Manual 80171500-001 Rev. A 03 January, 2020 ID TECH 10721 Walker Street, Cypress, CA 90630-4720 Tel: (714) 761-6368 Fax (714) 761-8880 www.idtechproducts.com...
- Page 2 Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use of these services and hardware are at the user’s own risk. ID TECH does not make, and hereby disclaims, any and all other express or implied warranties, including, but not limited to warranties of merchantability, title, fitness for a particular purpose, and any warranties arising from any course of dealing, usage, or trade practice.
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Page 3: Table Of Contents
6.8. VP5300M External Cable Pin Assignments: USB ....................19 7. LED MANAGEMENT ..............................20 7.1. Diagnostic LED Status ..............................20 8. USING THE VIVOPAY VP5300M TO MAKE A CONTACTLESS PURCHASE .............. 22 8.1. Presenting Proximity Cards or NFC Phones ......................22 9. INSTALLATION ................................23 10. -
Page 4: Overview
ViVOpay VP5300M User Manual 1. Overview ID TECH's ViVOpay VP5300M is a motorized, compact SRED credit card reader designed to support MSR (magstripe) and contact EMV, plus contactless EMV (when the device is mated with the VP5300M’s NFC antenna). The ViVOpay VP5300M is designed to deliver MSR, EMV, and optional NFC (contactless) payment acceptance with SRED security and reliability in unattended payment scenarios, such as Parking, Fueling, ATM, Ticketing, and Payment Kiosks (among others). -
Page 5: Vp5300M Pci/Emv Certified Insert Reader
NFC Antenna, silver overlay, with RJ-45 (male) coupling. Antenna The ViVOpay VP5300M supports USB and serial (RS-232) host communication using the command protocol defined in the NEO 2 Interface Developers Guide. This comprehensive guide describes all the firmware commands and other features available in ID TECH's NEO-series devices; it is the authoritative source for technical information of interest to systems integrators. -
Page 6: Features
• ICC reader with landing contact • Contact and Contactless EMV Level 1 certified • o Contact EMV Level 2 certified, using ID TECH's proven Common Kernel o All major Contactless kernels supported State-of-the-art encryption support • o Triple DES... -
Page 7: Applicable Documents
ViVOpay VP5300M User Manual 1.5. Applicable Documents • ISO 7810 Identification cards: Physical characteristics • ISO 7811 1 - 6 Identification Cards: Track 1 - 3 • ISO 7816 Identification cards: Integrated circuit cards • ISO 4909 Magnetic stripe content for track 3 •... -
Page 8: Vivopay Vp5300M: Electrical
This battery has a shelf life of five years. The battery is not user replaceable. Do not attempt to open the VP5300M for any reason; this will trigger the anti-tamper features, causing the unit to become inoperable. If battery replacement is required, return the VP5300M to ID TECH. Contact support@idtechproducts.com... - Page 9 ViVOpay VP5300M User Manual Feature Support Function Secure firmware. Remote key injection, and application • download using PKI Secure commands (PKI) for configuring device (RTC, • whitelist, reset device, etc.) Command Set Reference the NEO Interface Developers Guide - •...
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Page 10: Vivopay Vp5300M: Physical/Mechanical Characteristics
ViVOpay VP5300M User Manual 3. ViVOpay VP5300M: Physical/Mechanical Characteristics Item Physical 163mm from back of mounting surface x 65mm flange width x Dimensions: 27.5 mm flange height (LxWxH) VP5300M Reader Physical 65mm x 54mm x 14.5mm (LxWxH), not counting 15.5mm-deep M4... -
Page 11: Vivopay Vp5300M: Durability And Reliability Specs
ViVOpay VP5300M User Manual 3.2. ViVOpay VP5300M: Durability and Reliability Specs Item Specification Magnetic Head 600,000 cycles minimum Chassis, card slot 600,000 cycles minimum Smartcard contact block 600,000 cycles minimum Bezel and gate 600,000 cycles minimum Motorized mechanism 600,000 cycles minimum... -
Page 12: Vp5300M 3-View Drawing
ViVOpay VP5300M User Manual 4. VP5300M 3-View Drawing Page | 12... -
Page 13: Vp5300M Nfc Antenna 3-View
ViVOpay VP5300M User Manual 5. VP5300M NFC Antenna 3-View Antenna mounting details: Page | 13... -
Page 14: Vp5300M Installation
VP5300M so that insertion of a "tap card" in the unit's contact-EMV slot doesn't trigger an unwanted NFC interaction. Important: Mark holes in such a way as to ensure that the ViVOpay VP5300M NFC Antenna is oriented with the LEDs at the top. - Page 15 ViVOpay VP5300M User Manual Locate and mark the four 4.5 mm (3/16 inch) mounting holes. Locate and mark two 14.0 mm (0.551 inches) access holes (used for connecting the antenna barrel connector and the LED power and data cable to the unit. Notice that these holes are located off-center toward the top of the unit.
- Page 16 VP5300M NFC Antenna to the mounting surface. Make sure that the cable is not pinched, rubbing, or binding. Use the four nuts to secure the ViVOpay VP5300M NFC Antenna to the surface of the kiosk. Make sure to tighten the nuts securely so that the antenna does not move freely on the outside surface of the kiosk.
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Page 17: Flush-Mounting The Antenna
ViVOpay VP5300M User Manual 10. Attach the RJ-45 connector (male) coming from the ViVOpay VP5300M NFC Antenna to the RJ-45 receptacle (female) on the 80152236-001 cable. 6.3.1. Flush-Mounting the Antenna The antenna’s RF field is sensitive to the proximity of metal. There are three options when flush- mounting the antenna in a metal surface or bezel: 1. -
Page 18: Connecting To Power
ViVOpay VP5300M User Manual 6.5. Connecting to Power The VP5300M is powered through the power input connector. 1. Connect the 12V DC power supply (P/N AC0005R-12) with cable 80171204-001 to the receptacle on the bottom side of unit. 2. Plug the unit in to an AC outlet and verify that the VP5300M lights up. -
Page 19: Vp5300M External Cable Pin Assignments: Usb
ViVOpay VP5300M User Manual 6.8. VP5300M External Cable Pin Assignments: USB Page | 19... -
Page 20: Led Management
ViVOpay VP5300M User Manual 7. LED Management There are two LEDs. One is the user-interface LED on the front bezel of the reader; the other (diagnostic) LED is on the back. Front LED Status The LED turns green in idle waiting. - Page 21 ViVOpay VP5300M User Manual State Green LED Amber LED Red LED Indicating Service action Check the power cable No external power. and power supply. Dismount the device and Power is on, but firmware Solid Red send it back to the doesn't run.
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Page 22: Using The Vivopay Vp5300M To Make A Contactless Purchase
8. Using the ViVOpay VP5300M to Make a Contactless Purchase 8.1. Presenting Proximity Cards or NFC Phones The ViVOpay VP5300M allows for credit/debit card purchases using Contactless technology when the optional NFC antenna is installed. Present the card or phone in close proximity to the front portion of the antenna module. Present the card or phone so that maximum surface area is parallel to the antenna module as shown below. -
Page 23: Installation
ViVOpay VP5300M User Manual 9. Installation • The VP5300M is designed to be mounted on a metal surface and in reasonably close proximity to any internal motors and electrical devices that may be operating inside the kiosk. However, the unit (like all NFC/RFID devices) is susceptible to RF and electromagnetic interference. -
Page 24: Rf Interference
ViVOpay VP5300M User Manual 11. RF Interference Q. Why do I need to know about RF interference? A. Contactless payment devices use radio frequency technology to send card data to a contactless terminal reader. Q. How can RF interference affect contactless payment? A. -
Page 25: Updating Vp5300M Firmware
1. Navigate to the directory where you extracted the VP5300M firmware files and run IDTechBootload.EXE. 2. Click Reload APP File Path to change the directory from with the ID TECH Reader Bootload Software app loads firmware files. 3. Navigate to the directory where you downloaded the VP5300M firmware and click OK. - Page 26 ViVOpay VP5300M User Manual 6. Click Continue to verify the desired firmware update. 7. The ID TECH Reader Bootload Software app displays a status bar for update progress. 8. When the update completes, the VP5300M reboots and the ID TECH Reader Bootload Software app displays a Completed status the LED on the reader should be solid green.
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Page 27: Troubleshooting
ViVOpay VP5300M User Manual 13. Troubleshooting The ViVOpay VP5300M reader is designed to be reliable and easy to troubleshoot. The components that may require troubleshooting include the power module (if applicable), the reader, and the serial cable. If you are unable to resolve the problem, please contact support@idtechproducts.com (sending an e- mail to this address will automatically open a support ticket). - Page 28 ViVOpay VP5300M User Manual Symptom Possible Cause Remedy Some cards/fobs read, • Possible bad card/fob. • Check to see if card/fob is damaged. but not all. • Unsupported card used. • Verify that correct firmware is loaded on • Wrong firmware (contact reader (local support representative only).
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Page 29: Fcc Warning Statement
ViVOpay VP5300M User Manual 14. FCC warning statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 30: Cautions And Warnings
ViVOpay VP5300M User Manual L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : 1. l'appareil ne doit pas produire de brouillage, et, and 2.
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