Fingerprint Reading Issues - Acroprint ATR360 User Manual

Problem
How to select finger?
Poor Fingerprint Definition
Dirty or Dry Finger
Damaged Fingerprint
Bad Finger Positioning
Fingerprint pattern change
Clock has trouble reading most
fingerprints
Clock has trouble reading
fingerprints on sunny days

Fingerprint Reading Issues

Use the index or middle finger to enroll; try the left hand
fingers if the right hand fingerprints are worn, damaged
or missing. If the user's fingers are small, select the
thumb.
Some people have fingerprint definition that is too poor
to verify. These employees should use Proximity
badge verification.
Wash hands with moisturizing soap or use hand lotion
to hydrate skin.
Use alternate finger with backup fingerprint template.
Place finger in the middle of the sensor; keep finger flat
on the sensor and apply firm pressure; DO NOT touch
the sensor in an angled or tilted position, DO NOT slide
finger.
For a user with a worn or injured finger, the
identification can be affected. Use an alternate finger
or select Proximity badge verification.
Clean the fingerprint sensor (see cleaning the
fingerprint sensor. Using a fingerprint overlay on the
sensor will often significantly improve fingerprint reads
(call Acroprint for availability).
Move clock out of direct or bright sunlight.
18
Correction