Logging Into Yealink Management Cloud Service/Yealink Device Management Platform; Troubleshooting - Yealink CP960-UVC Deployment Manual

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Logging into Yealink Management Cloud Service/Yealink
Device Management Platform
The Yealink RoomConnect plugin running under Windows automatically detect all devices in the Zoomm Rooms
system. After logging to the Yealink Management Cloud Service or Yealink Device Management Platform via
Yealink RoomConnect, you can manage all devices in the Zoom Rooms system, including the unified upgrade, as
well as diagnosis and alarm.
Procedure
1. Sign in your system as an administrator.
2. Run the Yealink RoomConnect plugin.
3. Tap
on the home page.
4. Select a desired platform to connect.
5. Depend on your choice:
If you select Yealink Management Cloud Service, enter the enterprise ID.
The enterprise ID can be obtained from the Account Settings on your Yealink Management Cloud Service.
If you select Yealink Device Management Platform, enter the server address.
6. Enter your meeting room.
7. Select the desired device model.
8. Tap Confirm.
The system will connect to the Yealink Management Cloud Service/Yealink Device Management Platform.
Related tasks
ZoomRoomsAdmin Sign-in

Troubleshooting

This section describes solutions to common issues that may occur while using the Yealink CP960-UVC Zoom Rooms
kit. Upon encountering a case not listed in this section, contact your Yealink reseller for further support.
Upgrading System Software
Upgrading the CP960
Firmware for Each Device
Checking Whether the Phone Can Access to the External Network
General Issues

| Logging into Yealink Management Cloud Service/Yealink Device Management Platform | 36

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