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Summary of Contents for Yealink Skype For Business CP960
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Page 2: Table Of Contents
| Contents | ii Contents About This Guide..................... 8 Related Documentations............................8 Getting Started with Skype for Business Phones..........8 Introduction of CP960 Hardware Component..................... 9 Overview of Phone Screens..........................10 Idle Screen.............................. 10 Dialing Screen............................11 Accessing the Favorites Screen......................12 Accessing the History Screen.........................13 Contacts Screen............................13 Calls Screen............................ - Page 3 | Contents | iii Audio Calls......................25 Placing Calls............................... 25 Placing Calls Using the Dialer.......................25 Placing Multiple Calls..........................26 Placing Calls from a Locked Phone.......................26 Placing Calls from the Call History.......................26 Calling Favorites from the Favorites Screen..................26 Calling Contacts from the Directory...................... 26 Calling Contacts from the Search Results List..................
- Page 4 | Contents | iv Muting or Unmuting Individual Conference Participants..............35 Demoting or Promoting Conference Participants.................. 36 Enabling or Disabling Conference Announcements................36 Locking or Unlocking a Conference Call....................36 Admitting or Denying Participants to a Locked Conference Call............36 Removing Conference Participants......................37 Leaving the Conference............................37 Recording Audio.....................
- Page 5 | Contents | v Viewing Local Contacts..........................49 Editing Local Contacts........................... 49 Deleting Local Contacts......................... 49 Managing Favorites....................49 Skype for Business Favorites..........................50 Adding Skype for Business Favorites....................50 Viewing Skype for Business Favorites on the Favorites Screen............50 Viewing Skype for Business Favorites in the Directory................51 Local Favorites..............................51 Adding Local Favorites..........................
- Page 6 | Contents | vi Setting a Ringtone for the Phone......................63 Setting a Ringtone for a Contact......................63 Setting a Ringtone for Incoming Private Line..................63 Setting a Ringtone for an Incoming Team-Call..................63 Setting a Ringtone for the Response Group..................63 Disabling the Key Tone..........................64 Presence Status..............................64 Updating Your Skype for Business Presence..................65...
- Page 7 Un-pairing the Mobile Phone..........................79 Using Better Together over Ethernet..............80 Getting Started with Better Together over Ethernet..................80 Downloading and Installing the Yealink BToE Connector................80 Starting the Yealink BToE Connector........................81 Setting the Yealink BToE Connector......................... 81 Pairing Your Phone with Your Computer......................81 Enabling BToE and Selecting a Paring Mode..................
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Page 8: About This Guide
About This Guide Thank you for choosing Yealink CP960 Skype for Business phones, which are designed to work with the Skype for Business Server. This guide provides everything you need to quickly use your new phone. Firstly, verify with your system administrator that the IP network is ready for phone configuration. -
Page 9: Introduction Of Cp960 Hardware Component
| Getting Started with Skype for Business Phones | 9 Introduction of CP960 Hardware Component The following figure displays the hardware features on the CP960 Skype for Business phone: Item Description Three Internal Microphones Support 360-degree audio pickup at a radius of up to 3 meters. Mute Touch Keys •... -
Page 10: Overview Of Phone Screens
| Getting Started with Skype for Business Phones | 10 Touch Screen 5 inch (720 x 1280) capacitive (5 point) touch screen, tap to select items and navigate menus. Volume Touch Keys Adjust the volume of the speaker, ringer or media. HOME Touch Key Returns to the idle screen. -
Page 11: Dialing Screen
| Getting Started with Skype for Business Phones | 11 Table 1: Item Description Screen Title Area • Shows the account • Shows the icons Digital Clock Widget • Displays the phone’s time and date • Displays the prompts Main Window Displays menus Dialing Screen You can dial numbers in the Dialing screen. -
Page 12: Accessing The Favorites Screen
| Getting Started with Skype for Business Phones | 12 Shortcut Tap to enter the Dialing screen. Keys Tap to enter the Favorites screen. Tap to enter the History screen. Tap to enter the Contacts screen. Onscreen Onscreen Dial Tap to enter the desired number. Dial Pad Tap to display the onscreen keyboard. -
Page 13: Accessing The History Screen
| Getting Started with Skype for Business Phones | 13 Accessing the History Screen You can view missed, placed, received and forwarded calls in the History screen. Procedure Tap Contacts and then tap 2. Slide up and down to view more history records. Contacts Screen The Contacts screen includes your local directory and Skype for Business directory. -
Page 14: Calls Screen
| Getting Started with Skype for Business Phones | 14 Calls Screen The calls screen is displayed when you have one or more calls in progress. Procedure The following shows an example of the Call screen when there is an active call and a held call on the Skype for Business phone: Downloaded from ManualsNet.com... -
Page 15: Icon Introductions
| Getting Started with Skype for Business Phones | 15 Item Description Time Shows the current time. Previous call Tap to switch to previous call screen. Call Duration Timer Shows the duration time of current call. Merge calls Tap to merge multiple calls into a conference call. Tap to add other party into a conference call. -
Page 16: Icons In The Main Window
| Getting Started with Skype for Business Phones | 16 Forwarded Calls Missed Calls Voicemail Auto Answer Bluetooth enabled Bluetooth-enabled mobile phone paired and connected USB flash drive is connected Wi-Fi is connected Phone and PC are connected via a USB cable Conference/Phone lock Ringer volume is 0 Icons in the Main Window... -
Page 17: Led Instructions
| Getting Started with Skype for Business Phones | 17 Read voicemail Enable the conference announcement Conference organizer Conference presenter Private conference LED Instructions • LED Indicator of CP960 Conference Phone • LED Indicator of CPE90 Wired Expansion Microphones LED Indicator of CP960 Conference Phone The following table displays the LED indicator of the mute key. -
Page 18: Entering Data And Editing Fields
| Getting Started with Skype for Business Phones | 18 Entering Data and Editing Fields CP960 Skype for Business phone provides onscreen keyboard and onscreen dial pad to enter data. Onscreen dial pad provides standard key layout, which enable users to use existing or familiar key positions. •... -
Page 19: Using The Onscreen Dial Pad
| Logging into and Locking Your Phone | 19 Using the Onscreen Dial Pad Instead of using the onscreen keyboard, you can also use the dial pad on the dialing screen to enter data. The onscreen dial pad only provides digit keys, # key and * key. Procedure 1. -
Page 20: Sign In Using Your Skype For Business User Credentials
| Logging into and Locking Your Phone | 20 Sign In Using Your Skype for Business User Credentials You can sign in to your Skype for Business account using your login credentials, which includes your address, username, and password. Contact your system administrator to get your login credentials. Procedure 1. -
Page 21: Signing Out Of Skype For Business
| Logging into and Locking Your Phone | 21 Signing out of Skype for Business You may want to sign out of your account when you are using a public phone. After you sign out of your account, the account-related features (for example: calling or viewing your Skype for Business contacts) are not available. However, you can still use other available features. -
Page 22: Signing In To A Skype For Business Phone As A Guest User
| Logging into and Locking Your Phone | 22 Signing in to a Skype for Business Phone as a Guest User If your system administrator enables the Hot Desking feature for your phone in your environment, you can sign in to a phone as a guest user. -
Page 23: Phone Lock
| Logging into and Locking Your Phone | 23 Phone Lock If your system administrator enables the phone lock feature for your phone in your environment, you can lock your phone when necessary. • Tips for Phone Lock • Setting a lock PIN •... -
Page 24: Setting The Unlock Attempts
| Logging into and Locking Your Phone | 24 Related tasks Locking Your Phone Setting the Unlock Attempts You can specify the maximum number of unsuccessful unlock attempts for a locked phone.You will be automatically signed out of the phone when the unsuccessful unlock attempts exceeds the limit. Procedure 1. -
Page 25: Disabling Phone Lock
| Audio Calls | 25 4. Enter and confirm your new lock PIN. Disabling Phone Lock If you do not want to lock your phone, you can disable phone lock. Procedure 1. Navigate to More > Basic > Phone Lock. 2. -
Page 26: Placing Multiple Calls
| Audio Calls | 26 Placing Multiple Calls When you are in a call, you can hold your current call and place a new call. Only one active call (the call that has audio associated with it) can be in progress at any time. Procedure 1. -
Page 27: Calling Contacts From The Search Results List
| Audio Calls | 27 Calling Contacts from the Search Results List On the Dialing screen, you can search for Skype for Business contacts, local contacts and Microsoft Outlook contacts. Procedure Tap New Call, and then tap 2. Enter a few continuous characters of the contact name or continuous numbers of the contact number to search for a desired contact. -
Page 28: Answering Calls Automatically
| Audio Calls | 28 Answering Calls Automatically You can enable auto answer feature to automatically answer an incoming call when your phone is idle. About this task Note: When you are in an active call and an incoming call arrives on the phone, the incoming call will not be automatically answered even if auto answer is enabled. -
Page 29: Ending An Active Call
| Audio Calls | 29 Ending an Active Call Procedure Tap End Call. Transferring Calls You can transfer a call to another party using the blind transfer or consultative transfer method. • Performing a Blind Transfer • Performing a Consultative Transfer Performing a Blind Transfer You can transfer calls to another contacts immediately without consulting with them first. -
Page 30: Retrieve Parked Skype For Business Calls On The Same Phone
| Audio Calls | 30 Retrieve Parked Skype for Business Calls on the Same Phone After you park a call, you can retrieve it on the same phone. Procedure Select Retrieve Park. Retrieve Parked Skype for Business Calls on Another Phone After you park a call, you can provide another contact with the call retrieval number to retrieve the call. -
Page 31: Forwarding An Incoming Call To Your Voicemail Manually
| Audio Calls | 31 2. Do one of the following: • Enter a number and then tap • Tap a desired contact directly from the search result list, favorites screen, history screen or contacts screen. Forwarding An Incoming Call to Your Voicemail Manually You can manually forward the call to your voicemail when your phone is ringing. -
Page 32: Forwarding Calls To Delegates
| Audio Calls | 32 Forwarding Calls to Delegates You can forward all incoming calls directly to your delegates. Before you begin Assigning Delegates Procedure 1. Navigate to More > Features > Call Forward. 2. Turn on Call Forward. 3. Select Forward to Delegates. 4. -
Page 33: Disabling Call Forward Feature
| Skype for Business Conferences | 33 Disabling Call Forward Feature Procedure 1. Navigate to More > Features > Call Forward. 2. Turn off Call Forward. 3. Save the change. Configuring the Delay Time for Forwarding Incoming Calls You can configure the delay time for forwarding incoming calls. That is, incoming calls are forwarded if it is not answered after designated delay time. -
Page 34: Initiating A Group Conference Call
| Skype for Business Conferences | 34 2. Do one of the following: • Enter the desired number, and then tap • Tap a desired contact directly from the search result list, the favorites screen, the history screen or the contacts screen. -
Page 35: Viewing The Conference Participants
| Skype for Business Conferences | 35 Note: If the conference is locked, anyone that tries to join the conference will enter the lobby and wait for the organizer or presenters to accept the call. Viewing the Conference Participants When you initiate or join a conference call, you can view the conference participants. Procedure 1. -
Page 36: Demoting Or Promoting Conference Participants
| Skype for Business Conferences | 36 The muted participants tap UnMute or the mute touch key to unmute. Demoting or Promoting Conference Participants The organizer and presenters can promote conference participants from attendees to presenters or demote conference participants from presenters to attendees. Procedure 1. -
Page 37: Removing Conference Participants
| Recording Audio | 37 • to reject the caller to join the locked conference as a presenter successfully. The caller drops the call automatically. Tap Admit All. All callers join the locked conference as presenters successfully. • Tap Reject All. All callers fail to join the locked conference, and the callers drop the call automatically. •... -
Page 38: Recording A Call
| Recording Audio | 38 record@180530-151118 was created on May 30, 2018, at 15:11:18. During recording, you can mark specific moments so that you can quickly find and listen to them later. Before you begin Make sure the recording feature is enabled. Procedure 1. -
Page 39: Copying Recorded Audios To Usb Flash Drive
| Recording Audio | 39 • to pause playing recorded audio. • to continue the playing. • Drag the slider to skip forward the playing or rewind the playing. • Drag the slider to the position with red flag to listen to the marked moments. •... -
Page 40: Deleting The Recorded Audios
| Boss-Admin for Skype for Business | 40 Deleting the Recorded Audios When you have played a recording or need space for a new file, you can delete recorded audios from the phone. • Deleting a Recorded Audio • Deleting Multiple Recorded Audios Deleting a Recorded Audio Procedure 1. -
Page 41: Assigning Delegates
| Boss-Admin for Skype for Business | 41 calls the boss. When one party answers the call, the other phone will stop ringing. A boss can assign delegates, and delegates can manage calls on behalf of the boss’s line. • Assigning Delegates •... -
Page 42: Editing The Delegates Group
| Boss-Admin for Skype for Business | 42 Editing the Delegates Group You cannot edit the Delegates group on your phone. If you want to add or remove delegates, you need to edit the Delegates group in your Skype for Business client. Procedure 1. -
Page 43: Viewing Held Boss Calls
| Boss-Admin for Skype for Business | 43 • Select to forward the call to the other people. • Select More > Silence to mute the ringtone. • Select More > FWD VM to forward the call your voicemail. Select Reject to reject the call. •... -
Page 44: Initiating A Conference Call On Behalf Of A Boss
| Managing the Call History | 44 on the right of the desired boss. ,and then tap On behalf. 4. Enter the desired number, and then tap Initiating a Conference Call on Behalf of a Boss As a delegate, you can initiate a conference call on behalf of your assigned boss on their lines. Procedure 1. -
Page 45: Deleting History Records
| Managing the Call History | 45 Deleting History Records You can delete one or a batch of history records. • Deleting a Call Record • Deleting Multiple Call Records Deleting a Call Record Procedure Tap Contacts, and tap 2. Slide up and down to view more records. on the right side of the desired entry. -
Page 46: Managing Contact Directory
| Managing Contact Directory | 46 2. Turn off History Record. Managing Contact Directory The phone directory includes local directory and Skype for Business directory (for example, Favorites, Delegates, Bosses or Other Contacts). Local directory are stored in the phone only. The contacts of Skype for Business directory and the Skype for Business client are synchronized. -
Page 47: Local Directory
| Managing Contact Directory | 47 on the right side of the desired contact. Local Directory You can add, edit or delete local contacts on your phone. • Adding Local Contacts • Viewing Local Contacts • Editing Local Contacts • Deleting Local Contacts Adding Local Contacts You can add local contacts using the following ways:... - Page 48 | Managing Contact Directory | 48 4. Select the desired ringtone for this contact from the Ring field. 5. Save the change. Adding Local Contacts from Skype for Business Directory Procedure 1. Tap Contacts. 2. Select the desired Skype for Business group. on the right side of the desired contact.
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Page 49: Viewing Local Contacts
| Managing Favorites | 49 5. Edit the contact information. Note: Conference records cannot be added to the Skype for Business directory. Viewing Local Contacts You can view information about each local contact on the phone. Procedure 1. Navigate to Contacts > Local Directory. 2. -
Page 50: Skype For Business Favorites
| Managing Favorites | 50 Skype for Business Favorites Skype for Business favorites on your phone synchronize with the favorites in the Skype for Business client. • Adding Skype for Business Favorites • Viewing Skype for Business Favorites on the Favorites Screen •... -
Page 51: Viewing Skype For Business Favorites In The Directory
| Managing Favorites | 51 Viewing Skype for Business Favorites in the Directory You can view Skype for Business favorites in the directory. Procedure Tap Contacts > Favorites. Local Favorites Local favorites are stored on your phone only. • Adding Local Favorites Viewing Local Favorites on the Favorites Screen •... -
Page 52: Viewing Local Favorites In The Directory
| Managing Favorites | 52 Viewing Local Favorites in the Directory You can view local favorites in the directory. Procedure Navigate to Contacts > Local Directory > Local Favorites. Reordering Local Favorites You can change the order in which your favorites display on the idle or Favorites screen. The favorite with the lowest index number is displayed first. -
Page 53: Using The Voicemail
| Using the Voicemail | 53 , and tap Delete from the pop-up box. The phone screen prompts if you are sure to delete. 4. Select OK. Using the Voicemail You can leave voicemails for someone else using the Skype for Business phone. You can also listen to voicemails that are stored in your voicemail. -
Page 54: Listening To The Voicemail
| Using the Voicemail | 54 • Marking the Message as Read or Unread • Deleting Voicemail Messages Listening to the Voicemail You can listen to a voicemail directly. Procedure 1. Tap Voice Mail. 2. Do one of the following: •... -
Page 55: Using The Calendar
| Using the Calendar | 55 Using the Calendar When connected to Microsoft Exchange Server, you can view and join meetings scheduled in Microsoft Outlook from your Skype for Business phones. Make sure that you sign into the phone using User Sign-in, Web Sign-In or Signing in via PC method. -
Page 56: Conference Status
| Using the Calendar | 56 • If your system administrator configures the phone to display all schedules, the screen is shown as below: Conference Status You can set your availability during a meeting via the Outlook software. Therefore, others can schedule a meeting according to your availability on the Outlook software. -
Page 57: Navigating Month View
| Using the Calendar | 57 Navigating Month View From Month view, you can select a date to view meetings for that day. The days have meeting are displayed in blue. The current day is displayed within a blue frame. You can only navigate month view only when your system administrator configures the phone to display all schedules. -
Page 58: Enabling The Meeting Reminders
| Using the Calendar | 58 Enabling the Meeting Reminders Meeting reminders are disabled by default. Meeting reminders are enabled by default and display reminders for all meetings. Procedure 1. Navigate to More > Basic > Calendar Settings. 2. Turn on Reminder. 3. -
Page 59: Joining A Skype Conference From Meeting View
| Skype for Business Phone Settings | 59 Joining a Skype Conference from Meeting View Procedure 1. Select a desired Skype conference in the day view to view specific information. 2. Tap Join to join the Skype conference. Related tasks Displaying Meeting View on the Calendar Joining a Skype Conference by Dialing the Conference Dial-in Number When you are invited to a Skype conference scheduled via Outlook software, you will receive an email including the... -
Page 60: Changing The Screen Backlight Brightness And Time
| Skype for Business Phone Settings | 60 Changing the Screen Backlight Brightness and Time You can change the backlight brightness of the phone screen during phone activity. The backlight brightness automatically changes after the phone has been idle for a specified time. About this task You can change the screen backlight brightness and time in the following settings: Backlight Active Level: The brightness level of the phone screen when the phone is active. -
Page 61: Changing The Administrator Password
| Skype for Business Phone Settings | 61 Changing the Administrator Password Accessing advanced features on the phone requires an administrator password. The default administrator password is “admin”. For security reasons, you should change it as soon as possible. Procedure 1. -
Page 62: Setting A Send Key
| Skype for Business Phone Settings | 62 Procedure 1. Navigate to More > Basic > Date&Time > Format. 2. Select the desired date format from the Date Format field. 3. Select the desired date format from the Time Format field. 4. -
Page 63: Setting A Ringtone For The Phone
| Skype for Business Phone Settings | 63 Setting a Ringtone for the Phone You can choose a ringtone for all incoming calls. Phone’s ringtones are used to indicate incoming calls and distinguish your phone from your neighbor’s. Procedure 1. Navigate to More > Basic > Sounds > Ring Tones > Normal. 2. -
Page 64: Disabling The Key Tone
| Skype for Business Phone Settings | 64 Disabling the Key Tone Key tone is enabled by default. The phone produces a sound when you press the dial pad. You can disable it according to your needs. Procedure 1. Navigate to More > Basic > Sounds > Key Tone. 2. -
Page 65: Updating Your Skype For Business Presence
| Skype for Business Phone Settings | 65 In a Skype for Business Set automatically for you when you have joined a In a conf call conference call (a Skype conference call or a meet now session. for Business meeting with It will display this status when you have an active call and audio) and don’t want to be a held conference call. -
Page 66: Adding The Location Information
| Advanced Phone Features | 66 Adding the Location Information If your system administrator does not add a location information for you, you can add the location information manually. Procedure 1. Navigate to More > Advanced > Location > Edit. 2. -
Page 67: Editing Your Team-Call Group Members
| Advanced Phone Features | 67 Editing Your Team-Call Group Members A team-call group is a team of people who can answer your work calls. You can edit or delete members in the team- call group via Skype for Business client. Assume that you have a team working on the same project or task. When you receive an incoming call, the phones of other members in the team-call group ring. -
Page 68: Response Group
For example, you have been selected by your system administrator to be a call agent for a response group named “YEALINK”. When a user calls your response group, your phone prompts that this is a call for YEALINK. -
Page 69: Viewing Shared Line Appearances
| Advanced Phone Features | 69 • Missed and Received Calls on Shared Lines Viewing Shared Line Appearances When you (group member) sign into your phone, your phone notifies that you joined a SLA group, and all shared line appearances are displayed on the SLA screen. In the following figure, all shared line appearances of the SLA group member (yl576) are displayed on the SLA screen. -
Page 70: Resuming Held Sla Calls
| Advanced Phone Features | 70 Resuming Held SLA Calls Any SLA member can resume a held call on the shared line. Procedure 1. Tap the shared line appearance (flashing red status bar) on the SLA screen to view the held call. 2. -
Page 71: Optional Accessories With Your Phone
| Optional Accessories with Your Phone | 71 Optional Accessories with Your Phone This section describes the optional accessories that you can use to extend your phone’s capabilities. Connecting the CPE90 and Your Computer • Connecting the CPE90 and Your Computer •... - Page 72 | Optional Accessories with Your Phone | 72 • Removing the PC Managing Calls of Skype for Business Client You can use your phone to manage calls of your Skype for Business client when your PC connects to your phone using a USB cable.
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Page 73: Wireless Network
| Wireless Network | 73 Wireless Network The CP960 Skype for Business phones support the Wi-Fi feature. If there is available Wi-Fi, you can enable the Wi-Fi feature to connect the phone to the wireless network. • Activating the Wi-Fi Mode •... -
Page 74: Connecting To The Wireless Network Using Wi-Fi Protected Setup (Wps)
(SSID) and strong WPA data encryption and authentication. About this task Two methods supported by Yealink IP phones in the Wi-Fi protected setup: • Push Button Configuration (PBC): The user simply presses WPS key on both the IP phone and gateway/router to connect. -
Page 75: Viewing The Wireless Network Information
| Wireless Network | 75 Procedure 1. Navigate to More > Basic > Wi-Fi. > Add. 3. Enter the SSID and then select a security mode from the drop-down menu of Security Mode: If you select None, tap Save. • If you select WEP or WPA/WPA2-PSK , enter the password and then tap Save. -
Page 76: Connecting A Mobile Phone Using Bluetooth
| Connecting a Mobile Phone Using Bluetooth | 76 Connecting a Mobile Phone Using Bluetooth CP960 Skype for Business phone supports the Bluetooth feature. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meters (3 to 6 feet) range. You can pair and connect the Bluetooth-Enabled mobile phone with your phone. -
Page 77: Making A Mobile Call On The Skype For Business Phone
| Connecting a Mobile Phone Using Bluetooth | 77 The phone will search for the Bluetooth-Enabled mobile phone automatically. If there is no mobile phone found on the touch screen, tap to search for the Bluetooth-Enabled mobile phone. 3. Tap the desired mobile phone in the available devices list to connect the it to your Skype for Business phone. 4. -
Page 78: Deactivating The Phone Audio Feature
Related tasks Pairing and Connecting the Bluetooth-Enabled Mobile Phone Editing Your Phone's Bluetooth Device Name By default, the device name for Yealink Skype for Business phones display as . You can change the Bluetooth device name for your phone. Procedure 1. -
Page 79: Renaming The Paired Bluetooth Devices
| Connecting a Mobile Phone Using Bluetooth | 79 2. Tap Edit My Device Information. 3. Turn off Open Discover. 4. Save the change. Related tasks Activating the Bluetooth Mode Renaming the Paired Bluetooth Devices You can rename the paired Bluetooth devices for better recognition effect. Before you begin Pair and connect the Bluetooth-Enabled mobile phone. -
Page 80: Using Better Together Over Ethernet
Skype for Business client. You can also use BToE to sign into your phone using your Skype for Business credentials. In order to use BToE, you need to download and install the Yealink BToE Connector application first. -
Page 81: Starting The Yealink Btoe Connector
Starting the Yealink BToE Connector You can start the Yealink BToE connector manually if it does not start automatically. Procedure Click the Yealink BToE Connector desktop icon on your computer or clickStart > All Programs > Yealink BToE Connector. Setting the Yealink BToE Connector You can customize settings for the Yealink BToT connector. -
Page 82: Viewing Pairing Status
| Using Better Together over Ethernet | 82 Procedure 1. On the Yealink BToE connector application, make sure the Wired checkbox is unchecked. 2. Enter the IP address of your phone. 3. Click OK. • If BToE Pairing Mode is set to Auto, your phone pairs with Skype for Business client directly. -
Page 83: Using Btoe To Manage Calls On Your Phone And Skype For Business Client
| Using Better Together over Ethernet | 83 Using BToE to Manage Calls on Your Phone and Skype for Business Client After your phone is paired with your computer, you can manage calls with your Skype for Business contacts on your phone and in the Skype for Business client on your computer. -
Page 84: Placing Btoe Calls
| Using Better Together over Ethernet | 84 • If signed in with the same user account, select Answer on your phone or click in the Skype for Business client. • If signed in with different user accounts and the incoming call is for the account signed in to Skype for Business client, click in the Skype for Business client. -
Page 85: Exiting Btoe On Your Computer
Exit. Uninstalling the Yealink BToE Connector You can uninstall Yealink BToE Connector at any time. After you uninstall the Yealink BToE Connector, you can no longer use BToE.Before uninstalling the Yealink BToE Connector, you need to exit BToE. -
Page 86: Updating Phone Firmware
| Troubleshooting | 86 Updating Phone Firmware When a firmware update is available on the Skype for Business server, you can trigger an update manually. Procedure 1. Navigate to More > Advanced > Firmware Update. 2. Tap Update. Resetting Your Phone You can reset the phone to factory default settings. -
Page 87: Why Does The Phone Display Time And Date Incorrectly
If the phone still cannot pair with the Skype for Business client, reboot the PC. • After a reboot, if the phone still cannot pair with the Skype for Business client, uninstall the Yealink BToE Connector and application driver, and then reinstall them. -
Page 88: Why Can't I Receive Calls
• Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes. - Page 89 | Regulatory Notices | 89 • Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well. Environmental Requirements • Place the device at a well-ventilated place. Do not expose the device under direct sunlight. •...
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