Support And Reparation; Disposal Of Your Old Machine; Warranty - Nassenheider Fill Up 2 visco Manual

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fill up

11.4 Support and reparation

If there are any problems that could not be solved by the troubleshooting, please contact your
local reseller our support team via telephone, e-mail or fax. We will counsel you about the next
steps.
Our customer service:
sales: 0351- 89 66 91- 01
support: 0351- 89 66 91- 05
fax : 0351- 89 66 91- 99
e-mail: support@nassenheider.com
Please do not send the machine back without first having contacted us!
Returns have to be done in the original packaging to prevent damage on the
return way!

11.5 Disposal of your old machine

The filling machine is designed for a long-term and sustainable use. All components can be
replaced individually, even after many years. Therefore you will be able to rely on your
NASSENHEIDER filling machine for many years.
When the time has finally come for your machine, we will take it back for disposal, free of
charge.
Electronic equipment and batteries should not be disposed of with household waste but must
be returned to a collection point for recycling. This prevents potential damage to the
environment and human health. Follow the local guidelines that you can get from the
responsible authority of your community,at a waste disposal company or the retailer where you
purchased the product. You may also turn directly to "Stefan Weiland Product Service". Do not
try to remove fixed battery packs by yourself. Fixed batteries are to be removed by a waste
treatment facility or a trained service technician.
The disposal of the packaging follows the same way as waste paper. However, we recom-
mend to keep the packaging in storage for the possibility of a return for reperation.

12 Warranty

The guarantee for the filling machine is 24 months starting from the delivery date or expires with
30.000 l filling volume, depending on which limit is reached first. Guarantee is limited to damage
and faults which are based on workmanship. Wearing parts are excluded from this liability.
The company ʺStefan Weilandʺ is not responsible for damages caused by inappropriate treat-
ment, unintended usage, (see chapter 5.1), wrong assembly or maintenance by unqualified per-
sonnel or unauthorized electrical, electronic or mechanical interferences of any kind in the drive
module or the pump head.
The warranty covers only damage to the filling machine. The manufacturer can not take re-
sponsability for consequentional damages.
Worn parts are excluded from this liability.
The repairs should will be carried out by the manufacturer (or representatives) and will cover
spare parts and workmanship. The return of the machine should only take place after consulting
the manufacturer.
If you find, after purchase of the machine and checking the contents that individual parts are
missing, this must be communicated to the company Weiland within two weeks of the pur-
chase date, either verbally or in writing.
© Stefan Weiland 15.11.2012
Manual Fill Up 2
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