Warranty - Evinox ModuSat FS Series Installation Manual

6.6

Warranty

The warranty has value if good practice has been strictly observed for installation and use.
Evinox is not liable for equipment breakdown and damage to persons and objects caused
by:
• Transportation
• Installation in which the Standards in force and good practice were not complied with
• Improper use of the device, abnormal use conditions, tampering by unauthorised
personnel or inadequate maintenance; therefore by: Corrosion and/or sludge
accumulation; lack of electrical energy; absence of suitable drainage; exceeding
operating pressures; electrical and water system faults
• Freezing or fortuitous causes
• Wear due to normal use
• Malfunctioning of control and safety parts
• Corrosion due to oxygenation or roaming currents
• The pump being run against a closed system.
From commissioning, ModuSat FS appliances are guaranteed against all manufacturing
faults and material defects for a period of:
• 5 years for the stainless steel tank and its integrated exchanger
• 2 years for parts and labour * (Where Evinox do not carry out the commissioning or
have a developer agreement in place the two year warranty will cover parts with no
labour cover)
However, the ModuSat FS warranty will always start from the date of the serial number
and will be extended by a maximum of 6 months to allow for project completion. If the
ModuSat FS is commissioned before the 6 month extensions the warranty will start from
the commissioning date.
This guarantee is strictly limited to the supply, free of charge, of parts acknowledged as
being defective after inspection by our technical departments, with the exclusion of labour
and transport costs arising from this. These parts once again become the property of
Evinox and must be returned to them without delay.
Failure to comply with the relevant installation requirements of the Building Regulations,
Local Water Byelaws and Building Standards will invalidate any warranty claim.
The ModuSat FS must be fitted with our isolation valve kit for servicing and warranty work.
Warranty calls that include draining the system will be chargeable if isolation valves have
not been fitted.
It is imperative that the level of corrosion protector within the system is kept within industry
guidelines at all times. Special attention should be given to ensure that, after any
decoration or building works where radiators might be removed, the system is replenished
with chemicals. Non-use of inhibitor will invalidate the warranty.
We will register the warranty when we commission the boiler and ModuSat FS units.
Any warranty claims that are a result of user error, poor installation or lack of servicing will
be chargeable. Please note that all replacement parts provided under warranty are subject
to factory inspection to determine cause of failure. Replacement parts are chargeable until
passed as faulty by Evinox, when a credit will be provided. Any parts that have failed as a
result of poor servicing or misuse will not be covered by our warranty.
Any modifications to the appliance will invalidate the warranty.
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