Kramer VIA Connect PRO User Manual
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Kramer VIA Connect PRO User Manual

Presentation & collaboration solution
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USER MANUAL
MODEL:
VIA Connect PRO, VIA Connect PLUS
Presentation & Collaboration Solution
(For Firmware Version 2.6)
P/N: 2900-301064 Rev 2
www.kramerAV.com

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Summary of Contents for Kramer VIA Connect PRO

  • Page 1 USER MANUAL MODEL: VIA Connect PRO, VIA Connect PLUS Presentation & Collaboration Solution (For Firmware Version 2.6) P/N: 2900-301064 Rev 2 www.kramerAV.com...

  • Page 2: Table Of Contents

    Contents Introduction Getting Started Overview Supported Devices Defining VIA Connect PRO Presentation & Collaboration Solution For Installer: Mounting VIA Connect PRO For Installer: Connecting VIA Connect PRO Connecting Device Connecting Main Display For Web Administrator: Configuring Settings – Embedded Web Pages...

  • Page 3: Introduction

    Kramer Electronics Ltd. Introduction Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we...

  • Page 4: Overview

    European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular country go to our recycling pages at www.kramerav.com/support/recycling.

  • Page 5: Supported Devices

    • ® iPad/iPhone tablet/smartphone (iPad 2 or later, iOS 10 or later). When using the Airplay service, no Kramer VIA application is needed. However, we recommend using iOS12, Mojave OS X, or higher, for a better experience. • ® Android OS 5.

  • Page 6: Defining Via Connect Pro Presentation & Collaboration Solution

    VIA Connect PRO Front Panel Feature Function USB 3.0 Connectors Connect to up to two USB devices. Audio Output 3. 5mm Mini Jack Connect to earphones or powered speakers. VIA Connect PRO – Defining VIA Connect PRO Presentation & Collaboration Solution...
  • Page 7 Connect to a Mini DisplayPort acceptor. LAN RJ-45 Connector Connect to a LAN network or to a wireless router. USB 3.0 Connectors Connect to up to two USB devices. VIA Connect PRO – Defining VIA Connect PRO Presentation & Collaboration Solution...

  • Page 8: For Installer: Mounting Via Connect Pro

    • Reliable earthing of rack-mounted equipment should be maintained. You can install VIA Connect PRO using one of the following methods: • Install the mounting plate on a wall with the 4 screws, insert the 2 hand-tightened screws into the bottom of the device, and mount the device on the mounting plate using the 2 screws.

  • Page 9: For Installer: Connecting Via Connect Pro

    For illustration purposes, the diagram shows connections for VIA Connect PLUS. The connections for VIA Connect PRO are the same, except for the HDMI IN connector. Figure 4: Connecting to the VIA Connect PLUS Rear Panel VIA Connect PRO – For Installer: Connecting VIA Connect PRO...
  • Page 10 Kramer Electronics Ltd. To connect VIA Connect PRO, VIA Connect PLUS as illustrated in Figure 1. Connect a keyboard and mouse to the USB 3.0 Connectors on the back panel. 2. Connect one of the following to be used as the main display for the meeting...

  • Page 11: Connecting Main Display

    PRO’s internal video card reads the EDID (Extended Display Identification VIA Connect Data) for any connected display and sets the optimum display resolution and image refresh rate automatically through the HDMI and DisplayPort jacks. VIA Connect PRO – For Installer: Connecting VIA Connect PRO...

  • Page 12: For Web Administrator: Configuring Settings - Embedded Web Pages

    32. • Customizing Main Display Look and Feel on page 44. • Maintaining Your VIA Unit on page 52. • Configuring Digital Signage on page 57. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...

  • Page 13: Logging In To Embedded Web Pages

    4. Type the two Captcha Text strings with a space between them in the text box. You can change the Captcha Text by clicking the refresh button to the right of the text box. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...

  • Page 14: Configuring Via Gateway Settings

    Defining Default Volume Level on page 18. • Configuring VIA Connect PRO to be Managed by VSM on page 18. • Defining Advanced Settings on page 20. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 15 VSM connectivity, auto broadcast status and LAN parameters. To verify system settings: • Click Home > System Information on the navigation page. The System Information page appears (Figure VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 16 1. Click VIA Management > VIA Settings on the navigation pane (Figure The VIA Settings page appears (Figure Figure 8: VIA Management > VIA Settings > System & iOS Tab VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 17 3. In the VIA Gateway Timezone Configuration section, select the required time zone from the Set Time Zone drop-down. The time zone for VIA Connect PRO is set. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 18 The new NTP server is saved and appears in the NTP Server table. To edit an NTP server name, click the icon in the Edit column. To delete an NTP server name, click the icon in the Delete column. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 19 To configure auto power off: 1. Click VIA Management > VIA Settings on the navigation pane (Figure The VIA Settings page appears (Figure VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 20 If VIA discovery is enabled and configured in VSM, your VIA device is automatically added under VSM supervision. To configure VIA Connect PRO to be managed by VSM when VIA discovery is not activated: 1. Click VIA Management > VIA Site Management on the navigation pane (Figure VIA Connect PRO –...
  • Page 21 Select All From VIA Site Management (VSM) to manage all functions from VSM. After clicking Apply and Reset, changes take 30 minutes to 1 hour to take effect, to allow time to communicate with VSM. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 22 1. Click VIA Management > VIA Settings on the navigation pane (Figure The VIA Settings page appears (Figure 2. Click Advanced. The Advanced tab appears. Figure 14: VIA Management > VIA Settings > Advanced Tab VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 23 File format changes are applied. 6. Under Add Extension, enter a new file extension. 7. Click Add. The new file extension is added to the File Extension list. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...

  • Page 24: Managing Network Settings

    VIA Connect PRO enables you to set a default encoding format for participant devices. This is the encoding format used when a participant presents and streams video from the Kramer VIA app. For instructions on how a participant can change the encoding format for their own device...
  • Page 25 Connect PLUS After obtaining your certificate, install it on your VIA device. The uploaded files must stay in the format of “server.crt” & “server.key”. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 26 6. Open the relevant key file click Upload. Do not upload the key file until the certificate file is finished uploading. 7. Restart your device. The SSL certificate upload is completed. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...

  • Page 27: Managing User Access

    2. Type the new Username, Password and Confirm Password. 3. Under User Role, select from the following administrative levels: ▪ Web Administrator – Access to change all system settings, including Digital VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 28 VIA Connect PRO. To edit a user: 1. Click User Management > User List on the navigation pane (Figure The User List page appears (Figure 18). VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 29 3. Type your Old Password, New Password, and Confirm Password. 4. Click Update. The changes are applied and you are logged out of the embedded web pages. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 30 25) can join a meeting. ▪ Active Directory – See Configuring Active Directory Moderator Mode on page 30. 4. If you selected Basic, type a password and click Apply. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 31 Figure 22: Main Display Message Before a Moderator Joins the Meeting 6. If you selected Active Directory, see Configuring Active Directory Moderator Mode on page 30. Moderator Mode is configured. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 32 2. Click Activate Moderator Mode. 3. Click Active Directory under Moderator Mode. The Active Directory options appear. Figure 23: VIA Management > Moderator Mode Page with Active Directory Options VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 33 1. Click VIA Management > Global Settings on the navigation pane (Figure The Global Settings page appears with the NTP tab open (Figure 10). 2. Click Session & Broadcast. The Session & Broadcast tab appears (Figure 10). VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...

  • Page 34: Managing Via Features

    Gateway Features – Menu available on the main display • Client Features – Menu available on meeting participant laptops and tablets • Mobile Features – Menu available on meeting participant smartphones VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 35 3. Click x on the upper right corner of the feature icon. The feature is hidden. Figure 26: VIA Management > Client Features Page with Hidden Feature VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 36 Guest – Participant can Present by touching the VIA Pad device; the Kramer VIA app dashboard is not available. ▪ VIA Pad overrides Room Code – Participant can join a meeting without entering the room code. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 37 1. Click VIA Management > VIA Settings on the navigation pane (Figure The VIA Settings page appears with the System & IOS tab open (Figure 2. In the iOS Mirroring section, click ON for Mirroring. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 38 VIA IT Deployment Guide, available for download at: www.kramerav.com/downloads/VIA Connect PLUS. Enabling Chrome Support VIA Connect PRO enables you to activate support for Chrome browser and ChromeBook. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 39 Figure 28: VIA Audio Input/Output Device Window 5. From the Audio Output Devices drop-down, select USB. 6. From the Audio Input Devices drop-down, select the name of the external video conferencing device. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 40 By default, this feature does not appear in the user taskbar menu. When Moderator Mode is activated (see Configuring Moderator Mode on page 28), this feature is available only to the moderator. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 41 6. For Source 2, enter the command you want the VIA to send when the last participant logs out of the meeting (for example, power OFF display). 7. Select ASCII or HEX to define command format accepted by your display. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 42 Figure 32: VIA Management > Calendar Page with Office 365 Calendar Selected 2. Select the Activate Calendar checkbox. 3. Under Account, select Office 365 Basic Auth from the Calendar Type drop down. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 43 To configure the room schedule for Microsoft Exchange: 1. Click VIA Management > Calendar on the navigation pane (Figure The Calendar page appears (Figure 32). 2. Select the Activate Calendar checkbox. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 44 This field is enabled only after Impersonation or Delegate is selected for permission type. 8. Click Test Connection to test if the details entered are correct. 9. Click Save. The calendar is synced with VIA Calendar. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 45 7. Copy the integration code from the Google sign in page and paste it into the Step 2 field on the VIA Calendar page. 8. Click Get Calendar. 9. Under Step 3, select the calendar associated with the room. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...

  • Page 46: Customizing Main Display Look And Feel

    Deleting a Screen Layout on page 51. • Export and Import a Screen Layout on page 51. • Defining VIA Menu Icon Visibility on Main Display on page 52. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 47 Screen Editor. For best results, use a wallpaper image that matches the output resolution of VIA. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 48 Name System) name instead of the default room name, if local DNS services are supported by the network and a DNS server is defined (see Changing LAN Settings on page 72). VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 49 Under Show Room Name on second Display also, click ON to show the room name on both displays, when using dual displays (see Connecting Main Display on page 9). VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 50 The Date widget displays the date according to the time zone settings of the VIA device (see (see Setting Time Zone on page 15). Format the following on the Properties tab: VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 51 The QR Code widget is a QR code that enables a participant to join the meeting by scanning the code with their device. Format the following on the Properties tab: VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 52 Click the Meeting Tile Font Color box and select a font color. • Select a bar color for the following meeting statuses: ▪ In Use. ▪ Available. ▪ Upcoming. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 53 Export and Import a Screen Layout VIA Connect PRO enables you to export a screen layout in the form of a .screen file to share and to use on other VIA devices. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...

  • Page 54: Maintaining Your Via Unit

    Using Gateway Activity Log on page 53. • Updating Firmware on page 54. • Resetting Default Settings on page 55. • Running Setup Wizard on page 57. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 55 2. Select the Start Date and the End Date to define the date range of log entries to be displayed. 3. Click the Username drop-down to filter log entries according to a particular user. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 56 When using an update file on the website, and you have an internet connection: a. Click Check for Update. A message appears with information about an available update. Check for Updates is also available on the System Information Page (Figure VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 57 Resetting Digital Signage removes the DSS license from the unit. Resetting Calendar Settings removes the calendar settings from the unit and credentials will be required to renew synchronization to your calendar. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 58 Figure 41: Maintenance Page 2. Select the default configurations you would like to reset or click Select All to select all settings. 3. Click Apply. Selected settings are reset. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...

  • Page 59: Configuring Digital Signage

    Image – Static image (allowed file extensions: jpg, jpeg, bmp, gif, png). • Video (allowed file extensions: avi, mpeg, wmv, mpg, mov, vob, mkv, mp4, m4v). • RSS feed –Live RSS feed. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 60 Adding Web URL on page 59. ▪ Creating Scrolling Text on page 60. ▪ Uploading Media Files on page 61. ▪ Adding RSS Feed on page 62. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 61 The new URL is added to the Existing Media list. 3. Select the Auto Refresh checkbox to display a URL with dynamic content Clear the Auto Refresh checkbox to display a URL as a static page. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 62 • #apname# – Displays the Access Point name. • #ipaddress1# –Displays the IP address for the primary network. • #ipaddress2# – Displays the IP address for the second network, if in use. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 63 Figure 45: Digital Signage Upload Media File Browser 2. Select an image or video file and click Open. The file is added to the Existing Media list. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 64 7. Under options, select the speed, display style, font, font color and background color for the RSS feed. 8. Click Save. The new RSS feed is added to the Existing Media list (Figure 42). VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 65 A file browser appears. 4. Open the relevant font file and click Upload. The new font is installed on VIA Connect PRO and can be used for Digital Signage. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 66 Figure 49: Digital Signage > Template Manager Page 2. Click the name of a template. A window opens, showing a preview of the selected template. Figure 50: Digital Signage Template Preview Window VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 67 The new template is added and appears in the Template Manager list. Click Edit to open the template builder screen and edit the selected template. Click Delete to delete the selected template. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 68 2. Click Add Schedule. The WHEN To Play tab appears. Figure 54: Digital Signage > Schedule Playlist > WHEN to Play Tab 3. Enter a Campaign Name. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 69 7. Click WHAT to Play. The WHAT to Play tab appears. Figure 55: Digital Signage > Schedule Playlist WHAT to Play Tab VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 70 All selected media for the selected frame appears in the Schedule Details area. 10. Click the Advanced button to set the running time for a web page (URL). Figure 57: Set Running Time for Web page VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 71 1. Select Digital Signage > DSS Management on the navigation pane (Figure The DSS Management page appears with the License Management tab open. Figure 59: Digital Signage > DSS Management Page VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...
  • Page 72 The license is installed on VIA Connect PRO. If a Digital License is already installed on your device, the name of the license appears on the bottom of the page. VIA Connect PRO – For Web Administrator: Configuring Settings – Embedded Web Pages...

  • Page 73: For Web Administrator: Configuring Settings - Gateway Dashboard

    1. Click the VIA icon in the upper right of the main display (Figure 70). The gateway dashboard appears. Figure 61: VIA Connect PRO Gateway Dashboard 2. Click Features > Settings. The login window appears. Figure 62: Settings Login Window VIA Connect PRO – For Web Administrator: Configuring Settings – Gateway Dashboard...

  • Page 74: Changing Lan Settings

    2. Enter, as required, the Host Name, IP Address, Subnet Mask, Default Gateway, DNS Server. 3. Click Apply Settings. 4. Click OK in the Confirmation Message. The system reboots with the new settings. VIA Connect PRO – For Web Administrator: Configuring Settings – Gateway Dashboard...

  • Page 75: Accessing System Controls

    To access system controls: 1. On the Gateway Dashboard Settings Screen (Figure 63), click System Controls. The System Controls tab appears. Figure 64: System Control Screen 2. Click the required icon. VIA Connect PRO – For Web Administrator: Configuring Settings – Gateway Dashboard...

  • Page 76: For User: Running Kramer Via App

    KRAMER folder on your C:/ProgramFiles directory drive by default and a desktop shortcut is created for easy access. However, you can select a different target folder in the Setup Wizard. VIA Connect PRO – For User: Running Kramer VIA App...

  • Page 77: Running Kramer Via App For Tablets & Smartphones

    The embedded web pages Welcome page appears (Figure 2. Click Join through browser. The VIA login page appears. Figure 65: VIA Chrome Browser Login 3. Enter your screen nick name. VIA Connect PRO – For User: Running Kramer VIA App...
  • Page 78 116) to see the main display in the meeting room. Please note that this feature provides only a visual bridge to the meeting. To hear audio, an additional audio bridge is required. VIA Connect PRO – For User: Running Kramer VIA App...

  • Page 79: Running Kramer Via App Using An Installation File

    Running Kramer VIA App Using an Installation File For easy deployment and installation of Kramer VIA app on participant devices, IT managers can use the msi file (Windows) or dmg file (Apple) available at: www.kramerav.com/product/VIA Connect PLUS VIA Connect PRO – For User: Running Kramer VIA App...

  • Page 80: For User: Participating In A Via Meeting

    83. • Joining a VIA Meeting Using a VIA Pad on page 84. • Joining a VIA Meeting Using a VIA NFC Tag for Android on page 84. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 81 1. Connect your device to the same network that VIA Connect PRO is connected to. 2. Run the Kramer VIA app. The Connect to a VIA window appears. Figure 67: Connect to VIA Screen VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 82 • In Use – A user is logged in or a meeting is in progress (when Calendar is configured). • In Use. Reserved for <hh:mm> minutes – A meeting is in progress and will end after the displayed amount of time. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 83 5. In the Nick Name field, enter a nick name (username) for your device (it can be any combination of letters and numbers). This is the name that appears on the main display when you collaborate. Figure 70: Main Display with Room Code VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 84 For Windows users only - Selection of the Primary / Extended display to present. • Participants – Display a list of all participants in the session. • Volume Control – Control the volume of speakers connected to VIA Connect PRO. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 85 A capture screen appears on your device. 3. Scan the QR code that appears on the main display (Figure 70). You are automatically logged in to the VIA meeting and the Kramer VIA dashboard appears. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 86 VIA meeting using a VIA NFC Tag with an Android device. Writing an NFC Tag To write an NFC tag: 1. Download the free VIA NFC Writer file from the Kramer Website (www. kramerav. com/support/download. asp?f=50898&pname=via%20nfc%20writer) and install it on your Android device.

  • Page 87: Mirroring Your Device Screen

    Your mobile device must support Android version 5.1 as a minimum. The latest Android OS version is recommended. Android mirroring does not support audio. Audio is heard from your device and not from the output of the VIA device. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 88 – Minimum version iOS 10 (iOS 12 or higher is recommended). • Mac Books and Apple Computers – Minimum version OS X 10.11 (Mojave or higher is recommended). VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 89 For Mac Books and Apple Computers: Click the AirPlay icon on the Apple Menu Bar, located in the top right corner of the screen, near the clock. Figure 76: Mac Books/Apple AirPlay Menu VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 90 To disconnect iPhone or iPad/Mini iPad and stop mirroring: 1. Swipe from the upper right corner to reveal the Control Center. Figure 78: Apple AirPlay Toggle 2. Click Stop Mirroring. Mirroring stops. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 91 The Room Name of your VIA collaboration device appears in the Connect list. 3. Click the Room Name of your VIA device. A PIN code field appears (if Code was activated on your VIA device). VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 92 PC to enable the feature. Mac users can use AirPlay to simulate the same behavior (see Mirroring Apple Laptops and iPhones Using iOS/OS X Airplay Service on page 86). VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 93 Participants list. Other icons, except View Main Display, are disabled. 4. Click the yellow icon. Do Not Disturb is deactivated and the other participants return to full functionality. VIA Connect PRO – For User: Participating in a VIA Meeting...

  • Page 94: Collaborating On Main Display

    A floating Stop Collaboration icon also appears in the upper right corner of your screen. Figure 83: Floating Stop Collaboration Icon Click and drag the floating Stop Collaboration icon to another location on your screen, if necessary. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 95 3. Tap the bottom right and bottom left sections for right-click and left-click. 4. Tap the yellow Lock button to lock the left-click in pressed position and move the cursor using the top section of the touchpad for dragging or selecting. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 96 The whiteboard appears on the main screen and your Collaboration feature starts. 2. Drag the cursor past the top of your screen to the main display. You have joined to the Whiteboard session and can use the annotating tools. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 97 Close the Whiteboard. The whiteboard toolbar can be moved to the bottom (and back to top) of the display by clicking the small arrows on the right side of the toolbar. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 98 Click and drag the mouse to capture a rectangular screenshot. Save Save your activity in either. jpg or. pdf format Show/Hide Show/Hide annotations. Whiteboard Switch to full screen whiteboard mode. Exit Exit the whiteboard. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 99 Any other participant who wants to take control or collaborate with Dave's system can click the Start Collaboration icon and drag his laptop mouse to the top and off their local screen. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 100 Collaborating on Main Display on page 92). To enable laptop touch screen collaboration: 1. Click the VIA icon in your computer taskbar. The taskbar menu appears. Figure 90: Kramer VIA Taskbar Menu VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 101 1. Collaboration begins when User #1 presents content on the main display. 2. With content being shown, User #1 then selects Enable Control from the dashboard Features. At this point, all connected users have full control of User #1’s computer. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 102 User #1 can use the dashboard File Transfer feature to share the edited document with all participants. 8. User #1 now clicks the Enable Control icon, denying access for other participants to control or modify his content or device. VIA Connect PRO – For User: Participating in a VIA Meeting...

  • Page 103: Streaming Video

    (Figure 71). The video plays on the main display. The video must be dragged directly onto the logo, not to the left, right, below or above the logo. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 104 Mirroring Your Device Screen on page 85). However, when using this method, you may experience lower frame rates, inconsistent playback and increased latency, depending on your laptop system performance. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 105 To Configure RTSP Streaming using VLC Media Player: 1. Open VLC Media Player. Figure 95: VLC Media Menu 2. Click Media > Stream. The Open Media window appears. Figure 96: Open Media Window VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 106 3. Click Add and select a file to stream and click Stream. The Stream Output/Source window appears. Figure 97: Stream Output/Source Window 4. Click Next. The Stream Output/Destination Setup window appears. Figure 98: Stream Output/Destination Setup Window VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 107 Figure 99: Stream Output/Destination Setup RTSP Tab 6. Type a short name to be used as a Path and click Next. The Stream Output/Transcoding Options window appears. Figure 100: Stream Output/ Transcoding Options Window VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 108 8. Select Stream all elementary streams and click Stream. 9. On the dashboard, click Features > Multimedia > Streaming Player. The Streaming Player appears. Figure 102: Streaming Player Screen VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 109 RTP Streaming using VLC is configured. If a URL is already present in the streaming list above, VIA client generates a warning for both modes - RTP and RTSP. VIA Connect PRO – For User: Participating in a VIA Meeting...

  • Page 110: Communicating With Participants

    28), verify that Chat is selected in the upper right corner of the Participants list. 2. Click the chat icon for the desired participant. The chat window appears. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 111 1. On the VIA Dashboard, click Participants or click the File Transfer feature icon. The Participants list opens. 2. Click the file transfer icon for the desired participant with whom you wish to share a file. A file browser appears. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 112 VIA meeting. This directory is referred to as the VIA Cloud and is located in the VIA Connect PRO internal memory. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 113 VIA meetings. To share files with other meeting participants, see Sharing Files on page 109. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 114 Showing Participant Screen on Main Display on page 114. Moderator Mode must be activated to enable becoming a Moderator during a meeting (see Configuring Moderator Mode on page 28). VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 115 VIA Connect PRO enables the moderator of a meeting to disable the chat feature during a meeting. To enable the Chat checkbox, see Configuring Moderator Mode on page 28). VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 116 Display Status icon of the participant in the Participant tab of the dashboard. To show a participant screen on the main display: 1. Become the moderator of the meeting (see Becoming Meeting Moderator on page 112). VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 117 2. The moderator clicks Allow full screen or Allow (Auto Position). The participant’s presentation appears on the main display. The participant receives the following message and their screen is mirrored on the main display . VIA Connect PRO – For User: Participating in a VIA Meeting...

  • Page 118: Mirroring Main Display On Your Device

    View Main Display window. 3. Use the tool bar to perform the following basic whiteboarding activities: ▪ Draw, erase, add notes and save the file. ▪ Select color options. VIA Connect PRO – For User: Participating in a VIA Meeting...

  • Page 119: Advanced Meeting Functions

    92). To use the gateway dashboard: 1. Click the VIA logo in the upper right corner of the main display (Figure 70). The administrator dashboard appears (Figure 61). VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 120 The administrator can only share the main display with participants that are not presenting and/or streaming video. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 121 3. Select the scaling option. The dashboard is scaled. This feature only appears in the taskbar menu when you are using a device with 4K resolution to connect to the meeting. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 122 To feed receiver information to VIA Connect PRO: 1. Click VIA Management > VIA Settings on the navigation pane (Figure The VIA Settings page appears (Figure 2. Click Streaming. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 123 4. Take moderator rights if Moderator Mode is on. 5. Click the VIA icon in the computer taskbar and select Start Streaming. 6. On the computer, log out and log in to the receiver VIA unit. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 124 To create a Multicast IP URL: 1. Select an IP address in the following range: 224. 0. 0. 0 to 239. 255. 255. 255 2. Select any allowed port number from 1–65536. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 125 1. Launch VLC on the client computer. 2. Click Media > Open Network Stream. 3. Type the streaming URL as udp://@<IPAddress>:<port number> Streaming starts from the VIA unit to the receiver computer. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 126 2. Double-click Zoom or BlueJeans. The selected app appears on the main display. For more information about how to use these apps, refer to the online explanation provided by the app providers. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 127 The VIA Network Graph window appears. By default, the graph shows live bandwidth usage. 5. Select a date from the Session drop-down to see the graph from another session. The graph of the session is played back as a video. VIA Connect PRO – For User: Participating in a VIA Meeting...
  • Page 128 1. On the toolbar at the bottom of the Meeting Spaces screen (Figure 72), tap Preferences. The Preferences screen appears. Figure 116: Preferences Screen for Mobile App 2. Select Spaces. The default opening screen changes to Meeting Spaces. VIA Connect PRO – For User: Participating in a VIA Meeting...

  • Page 129: Technical Specifications

    0. 475kg (1. 0lbs) Shipping Dimensions 23.20cm x 13.60cm x 10.00cm (9.13" x 5.35" x 3.94" ) W, D, H Shipping Weight 1.0kg (2.2lbs) approx. Specifications are subject to change without notice at www.kramerav.com VIA Connect PRO – Technical Specifications...
  • Page 130 Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re- installation of this product from or into any installation.
  • Page 131 SAFETY WARNING Disconnect the unit from the power supply before opening and servicing For the latest information on our products and a list of Kramer distributors, visit our Web site where updates to this user manual may be found. We welcome your questions, comments, and feedback.

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