Making A Claim & Warranty Exclusions - Chord DAVE Manual

Chord Electronics
DAVE | Manual
_
Making a claim
& warranty exclusions
In the unlikely event of a claim,
your first point of contact should
be your supplying dealer. If
this is not possible, you must
provide Chord Electronics with
the details of the claim, including
your original proof of purchase
and serial number, in order to
validate the nature of the repair.
Upon receipt, Chord Electronics
will make an assessment within
30 days and provide a reasonable
solution.
All warranty repairs must be
carried out by Chord Electronics
or an approved service centre, to
guarantee the quality and safety
of the repair.
10 // 35
2.1 Warranty period & registering
your purchase
2.2
WARRANTY EXCLUSIONS: The
warranty does not cover connected
equipment, personal injury or
development natural patina of the
metalwork and will be null and void
if the following is applied: wilful
neglect; modification or tampering
of the product; improper use of the
product; acts of God; damage caused
by a connected device; mechanical
shock; fire or application of excessive
heat or repair/modification by a non-
authorised third-party vendor.
2.2 Making a claim & warranty
exclusions