Warranty Period & Registering; Your Purchase; Making A Claim & Warranty Exclusions - Chord Ultima User Manual

Chord Electronics 2.1 Warranty period & registering
Ultima | Manual

your purchase

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Warranty period & registering 2.1
your purchase
At point of sale, Chord Electronics
Ltd. provides the Ultima with a
comprehensive five-year warranty*
which covers defects in materials and
workmanship through fair wear and
tear.
*The warranty is transferable with proof
of purchase, however is not available
on ex-demonstration products.
Please use the form below
to record the details of your
purchase in the event that
these are required at a later date, we
further advise that all purchases are
registered with Chord Electronics
at: chordelectronics.co.uk/register-
product/
RETAILER:
UNIT COLOUR:
DATE OF PURCHASE:
TRANSACTION ID:
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2.2 Making a claim & warranty
exclusions
Chord Electronics 2.1 Warranty period & registering
Ultima | Manual your purchase
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Making a claim 2.2
& warranty exclusions
In the unlikely event of a claim, you
must provide Chord Electronics with
the details of the claim, including your
original proof of purchase and serial
number in order to validate the nature
of the repair.
Upon receipt, Chord Electronics will
make an assessment within 30 days
and provide a reasonable solution.
All warranty repairs must be carried
out by Chord Electronics or an
approved service centre to guarantee
the quality and safety of the repair.
WARRANTY EXCLUSIONS: The warranty
does not cover connected equipment,
personal injury or development natural
patina of the metalwork and will be null
and void if the following is applied: wilful
neglect; modification or tampering of the
product; improper use of the product; acts
of God; damage caused by a connected
device; mechanical shock; fire or application
of excessive heat or repair/modification by a
non-authorised third-party vendor.
2.2 Making a claim & warranty
exclusions
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