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Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with your IBM products.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services or see http://www.ibm.com/planetwide for
support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through your IBM reseller or IBM Services.
To locate a reseller authorized by IBM to provide warranty service, go to
http://www.ibm.com/partnerworld and click Find Business Partners. For IBM
support telephone numbers, see http://www.ibm.com/planetwide. In the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
IBM Taiwan product service
Use this information to contact IBM Taiwan product service.
IBM Taiwan product service contact information:
IBM Taiwan Corporation
3F, No 7, Song Ren Rd.
Taipei, Taiwan
Telephone: 0800-016-888
Appendix. Getting help and technical assistance
31
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