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Welbilt FRYMASTER FilterQuick FQG120T easyTouch Installation, Operation And Maintenance Manual page 41

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5.2.2 Error Messages and Display Problems
PROBLEM
FQ4000 displays
E19 or E28
HEATING FAILURE.
FQ4000 display
shows HOT-HI-1.
FQ4000 displays
RECOVERY FAULT
and alarm sounds.
FQ4000 display is
in wrong
temperature scale
(Fahrenheit or
Celsius).
FQ4000 displays
HELP HI-2 or HIGH
LIMIT FAILURE
DISCONNECT
POWER.
FQ4000 displays
TEMPRATURE
PROBE FAILURE.
FQ4000 displays
SERVICE REQUIRED
followed by an error
message.
FQ4000 displays
NO MENU GROUP
AVAILABLE FOR
SELECTION
PROBABLE CAUSES
Gas valve off, failed controller, failed
transformer, contactor or open high-
limit thermostat.
Frypot temperature is more than
410ºF (210ºC) or, in CE countries, 395ºF
(202ºC).
Recovery time exceeded maximum
time limit.
Incorrect display option programmed.
Failed high limit
Problem with the temperature
measuring circuitry including the
probe or damaged controller wiring
harness or connector.
An error has occurred which requires
a service technician.
All menu groups have been deleted.
NOTE: ALL RECIPES is not a group that
can be used to cook recipes.
CORRECTIVE ACTION
It is normal for this message to
appear during startup if the lines
have air in them. Check that the
gas valve is on. If the gas is on and
it continues shut the fryer down
and call your FAS for assistance.
Shut the fryer down immediately
and call your FAS for assistance.
Clear error and silence the alarm by
pressing the check √ button.
Maximum recovery time for gas is
3:15. If the error continues call your
FAS for assistance.
Toggle between F° to C° by
entering Manager settings,
temperature and toggling the
temperature scale. Turn the
controller on to check
temperature. If the desired scale is
not displayed, repeat.
Shut the fryer down immediately
and call your FAS for assistance.
Shut the fryer down and call your
FAS for assistance.
Press X to continue cooking and
call your FAS for assistance. In
some cases, cooking may not be
allowed.
Create a new MENU group. Once a
new menu is created, add recipes
to the group (see section 1.10 in
the FQ4000 controller manual).
5-4

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