Chapter 4
Installation Verification and Troubleshooting
This chapter describes how to verify the hardware and software installation and how to
troubleshoot problems.
Run the Hardware Diagnostic Program
To verify and test the hardware installation, run the ibdiag hardware diagnostic program
that came with your NI-488.2 software. ibdiag verifies that your hardware is functioning
properly and that the configuration of your board does not conflict with anything else in your
system.
Follow these steps to run ibdiag:
1. Disconnect any GPIB cables.
2. Go to the directory where the software is installed (for example, c:\at-gpib).
3. Enter the following command:
ibdiag
If ibdiag completes with no errors, your hardware is functioning properly. Proceed to the
section Run the Software Diagnostic Program, later in this chapter, to verify the software
installation. If ibdiag returns an error message, refer to the next section for troubleshooting
instructions.
Troubleshooting ibdiag Error Messages
First verify that all GPIB cables are disconnected and make sure that the switch and jumper
settings on the hardware match the values you entered for ibdiag.
Using Single-Cycle DMA
The GPIB board normally uses demand-mode DMA. If your computer cannot use demand-
mode DMA, ibdiag prints a message telling you to use single-cycle DMA. You can select
single-cycle DMA by configuring the software using ibconf. Refer to Appendix B,
Changing Software Configuration Settings, for information on ibconf.
© National Instruments Corp.
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AT-GPIB/TNT for DOS Graphics