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Getting Started
STEP 1. Unpack and Inspect the Network Analyzer Modules
Unpack the network analyzer modules from the shipping containers. Keep the
black and red plastic port protectors and the shipping containers for possible
reuse.
Inspect for Damage
After unpacking a network analyzer module, inspect it for any shipping
damage. Report any damage to the shipping agent immediately, as such
damage is not covered by the warranty.
To avoid damage when handling the network analyzer modules, do not touch exposed
CAUTION
connector pins.
How to Return an Instrument for Service
Should it become necessary to return a network analyzer module for repair or
service, follow the steps below:
1. Review the warranty information shipped with your product.
2. Contact Keysight to obtain a Return Material Authorization (RMA) and
3. Write the following information on a tag and attach it to the network
4. On the shipping label, write ATTENTION REPAIR DEPARTMENT and the
5. Ship the analyzer module using the original packaging materials. Shipping
In your correspondence, refer to the network analyzer module by serial number and by
NOTE
model number.
return address. For assistance finding Keysight contact information, go to
www.keysight.com/find/assist
and service).
analyzer module:
•
Name and address of owner. A P.O. box is not acceptable as a return
address.
•
Network analyzer module serial numbers. The serial number label is
located on the side panel of the module. The serial number can also be
read from the Soft Front Panel (SFP) interface, after the hardware is
installed.
•
Description of the service required or the failure.
RMA number.
the analyzer module in anything other than the original packaging may
result in non-warranted damage.
(worldwide contact information for repair
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