Instant Pot Duo Plus Series User Manual page 52

Troubleshooting
Problem
Error code
appears on
display and
cooker beeps
continuously
OvHt /
Burn /
The sound of power switching and
expanding pressure board when
Occasional
changing temperatures
clicking or light
cracking sound
Bottom of the inner pot is wet
In case of error code, contact Customer Care at
Any other servicing should be performed by an authorised service representative.
52
Possible Reason
C1
C2
C6 Faulty sensor
C6H
C6L
Temperature is too high
because inner pot is not
placed in the cooker base
C5
Temperature is too high
because there is no water
in inner pot
Heat element has failed
C7 or Not enough liquid
NoPr
Quick release button is in the
Vent position
Lid is not in the correct
Lid position for the selected
programme
High temperature detected
at bottom of inner pot;
cooker automatically reduces
Food
temperature to avoid
burn
overheating
Pressure has accumulated
PrSE during a non-pressure
cooking programme
Contact Customer Care.
+44 (0) 3331 230051
support@instantpot.co.uk
instantpot.co.uk/#Chat
Press Cancel and wait for heating element
to cool; ensure there are no foreign
objects in cooker base; insert or reposition
inner pot in cooker base and re-enter
commands.
Check for scorching on bottom of inner
pot. Add thin, water-based liquid to the
inner pot according to its size:
3 Litres: 250 mL
5.7 Litres: 375 mL
8 Litres: 500 mL
Contact
Add thin, water-based liquid to the inner
pot according to its size:
3 Litres: 250 mL
5.7 Litres: 375 mL
8 Litres: 500 mL
Flick quick release button to ensure it is in
the Seal position.
Open and close the lid.
Do not use a lid when using Sauté.
Starch deposits at the bottom of the inner
pot may have blocked heat dissipation.
Turn the cooker off, release pressure
according to the recipe, and inspect the
bottom of the inner pot.
Press quick release button down until it
clicks into Vent position.
This is normal; no action needed.
Wipe exterior surfaces of inner pot. Ensure
heating element is dry before inserting
inner pot into cooker base.
instantpot.co.uk/support
Solution
Customer Care.
or on +44 (0) 3331 230051.