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GE CFE29TS Manual

Cafe and built-in style french door refrigerator
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2013 CAFÉ French Door Refrigerator

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  Summary of Contents for GE CFE29TS

  • Page 1 2013 CAFÉ French Door Refrigerator...
  • Page 2 2013 CAFÉ and Built-in Style French Door Refrigerator CFE29TS CYE23TS PYE23PS PYE23KS...
  • Page 3: Important Safety Notice

    IMPORTANT SAFETY NOTICE The information in this presentation is intended for use by individuals possessing adequate backgrounds of electrical, electronic, & mechanical experience. Any attempt to repair a major appliance may result in personal injury & property damage. The manufacturer or seller cannot be responsible for the interpretation of this information, nor can it assume any liability in connection with its use.
  • Page 4 GE Factory Service Employees are required to use safety glasses with side shields, safety gloves & steel toe shoes for all repairs Electrically Rated Glove Brazing ® and Dyneema ® Dyneema Plano Type Safety Gloves Resistant Glove Keeper Resistant Glasses...
  • Page 5 Café French Door 23 & 29 cu. Ft. External Dispenser • Cubed Ice • Crushed Ice • Chilled Water Interior Feature & Appearance • Precise Fill Chilled • Electronically Controlled Deli Drawer • Hot Water • Soft Rollers for Smooth Drawer operation •...
  • Page 6 • The Café French door refrigerator uses the same cabinet and the PFE29 Profile French door refrigerator. The differences are in the left French door • assembly. This presentation addresses these differences. The 23 cu. ft. Built-in Style (BIS) is serviced •...
  • Page 8 Anti-Tip Floor Bracket Installation for Built-in Style (BIS) Note: If you pull the refrigerator out and away from the wall for any reason, make sure the anti-tip bracket is engaged when the refrigerator is pushed back against the rear wall.
  • Page 9: Odor Filter

    Odor Filter...
  • Page 10: Odor Remover

    Odor Remover The Odor Remover is accessible from the UI • (User Interface) main screen by touching ‘Express Mode’. ‘Express Mode’ lettering is white when all settings are off ‘Express Mode’ lettering turns light blue when any setting is turned on. From the ‘Express Mode’...
  • Page 11 Other Odor Filter Screens...
  • Page 12 The Odor Filter is located in the upper left corner of the fresh food compartment. • GE recommends replacement of odor filters every 6 months or when odors become objectionable. A reminder will appear on main screen after 6 •...
  • Page 13 Odor Remover Filter Replacement • Remove cover of odor filter by sliding front cover towards the front of the refrigerator. Remove old filter by pulling straight out from small tab on the top • and bottom. Remove replacement filter from plastic package. •...
  • Page 14 Odor Remover Filter Replacement To reset the Odor Filter reminder touch the UI screen • activate it then press ‘Settings’ to show the System Settings screen. > • Touch the ‘ ’ pad to scroll until the ‘Odor Filter’ pad is visible on the System Settings screen.
  • Page 15 Odor Remover Diagnostics Check to make sure filter is installed. • • Is Odor Remover Mode on? Odor filter operates for 4 hours then turns itself off. Odor remover will not remain on constantly Source of odor is still in refrigerator. Make sure item that source the odor has been removed from the •...
  • Page 16: Deli Drawer

    Deli Drawer...
  • Page 17 Deli Control Turned Off...
  • Page 18 Deli Control - Meat Selected...
  • Page 19 Deli Control - Beverage Selected...
  • Page 20 Deli Control - Produce Selected...
  • Page 21 Deli Control - Cheese Selected...
  • Page 22 Deli Control – Citrus Selected...
  • Page 23 Deli Board On Cover The deli pan board sends the customer setting to the main board to control the pan temperatures based on the • deli thermistor value. • Temperature is controlled by opening or closing the deli damper, varying fan speeds and turning on a 5 watt heater as needed.
  • Page 24 Deli Pan Set Points The selections that show ‘OFF’ are not available at the fresh food set points on the left. Example is meat is not available when fresh food temp is set to 39˚F or higher...
  • Page 25 Main Control Board Deli Connector PIN 1 – DELI FAN 12VDC + PIN 2 – FF FAN 12VDC + PIN 3 – DELI FAN 12VDC – PIN 4 – FF FAN 12 VDC – PIN 5 – DELI FAN RPM PIN 6 –...
  • Page 26 Main Board Deli Connectors on Schematic DELI DELI PAN BOARD DAMPER DELI PAN THERMISTOR DELI PAN FAN...
  • Page 27: Hot Water System

    Hot Water System...
  • Page 29 Recess Component Location Turn & Push switch Control Knob (T&P Switch) Recess LED Lights USB Port to Upload Photos Speaker Recess LED Lights Hot Water Outlet Tube Chilled Water outlet Tube Slide Out Tray Ice & Chilled Water Actuator...
  • Page 30: Hot Water Selection

    HOT WATER SELECTION Press ‘Hot Water’ button to enter Standby Mode then onto the selection screen • When the ‘Hot Water’ button is pressed the control goes to the Fill Check Mode to ensure the tank is full and fill it if it was not full. •...
  • Page 31 Thermistor Check Mode Thermistor Check mode • After the tank is filled and both isolation and hot water valve are off the water temperature in the hot water tank is monitored by 2 thermistors. • The control checks the readings of the two thermistors in the hot water tank. •...
  • Page 32 HOT WATER OPTIONS...
  • Page 33: Hot Water Dispenser

    Hot Water Dispenser The 'Turn and Push' (T & P) switch is used to: • Fill the hot water tank if it is not full such as when unit is first installed. • Dispense the hot water once it is heated and ready to dispense. •...
  • Page 34 Hot Water Operation Notes • The flow of the water during the fill, dispense, and purge modes is monitored by a flow meter. • If after 3 seconds the control does not see pulses from the flow meter while using Hot Water feature, the main board will deactivate the isolation water valve, the door board will deactivate the hot water valve, the control will deactivate the Hot Water feature and set a fault code.
  • Page 35 Hot Water Operation Notes While heating water if the consumer presses one of the buttons on the user interface; Water, • Crushed, Cubed, Lock, Precise Fill, and Hot Water, the LCD screen will display 'Do You Want to Cancel?‘ and continue to heat. If the consumer selected 'YES', The LCD screen will display 'Hot Water Canceled‘...
  • Page 36 Fill Check & Fill Mode Note: bypassed if tank is full Knob LED pulsing . Knob LED on If knob is Release T&P switch Time out 30 sec to ‘Setup Canceled’ Time out 30 sec to released ‘Setup Canceled’ Before filled Turn and Push (T &...
  • Page 37: Fill Mode

    Fill Mode Note: bypassed if tank is full (continued Release T&P switch Knob LED pulsing . Knob LED on If knob is Time out 30 sec to ‘Setup Canceled’ Time out 30 sec to released Before filled ‘Setup Canceled’ Turn and Push (T &...
  • Page 38 Fill Mode Note: bypassed if tank is full (continued Turn and Push (T & P) switch during 3 sec. – Locked screen If turned Or any button but Hot Water is pressed Home Screen Fill Check Mode (continued) • To cancel the filling operation press the ‘Cancel’ button on the LCD screen. The LCD screen will display 'Set up Canceled‘. for 3 seconds then go to the refrigerator HOME screen.
  • Page 39 HOT WATER IS READY!!
  • Page 40 Heating & Dispensing Mode Standby Mode The control estimates the time If T&P switch is activated it will take to heat while heating. the water to the Knob LED off Knob LED off Knob LED off target Timer count down temperature.
  • Page 41: Purge Mode

    Purge Mode • If the consumer makes a Hot Water selection with the water temperature in the tank hotter than the selected temperature the Purge Mode will be activated. • 2 options are available: ‘Use Hot Water’ to dispense 10 oz. of the water already hot or ‘Empty Tank’ to use the Purge Mode. or depending on how hot the water...
  • Page 42 Water Tank and Valve Compartment Access Cover Cover (reverse side) Hot Water Tank Insulation Note: insulation only comes with the cover, Not available separately Remove the 3 - T20 screws and slide the cover downward.
  • Page 43 Water Tank and Valve Compartment Component Location Triple Water Valve for hot water, chilled water & Flow Meter icemaker Hot Water Thermistors Water and Electrical Connector Junction Box Hot Water Tank Filled Switch Hot Water Tank Heater Hot Water Tank Shelf and Insulation Hot Water Tank Chilled Water Tank...
  • Page 44: Isolation Valve

    Isolation Valve...
  • Page 45 Hot Water Tank and Water Valve Water Inlet Tube Hot Water from valve to hot water tank Outlet Tube Water Valve Flow Meter Hot Water Thermistors Hot Water Tank Filled Switch 750 Watt Hot Water Tank Heater 305˚ internal TCOs Door Board NOTE: The hot water tank will only be stocked Even though the TCOs are rated at 305 F˚...
  • Page 46 Hot Water Tank and Water Valve...
  • Page 47 Hot Water Tank Construction Tank Top Push-To-Connect Connector Push-To-Connect Ball Connector Seal Dual Thermistors Thermistor Clip Screw 316 SS Liner Heater Element Thermistor Clip (750 Watt) Dip Tube Tank Middle (upper chamber) Float Switch Heater to Tank Seal NOTE: The hot water tank will only be stocked as a complete assembly for service.
  • Page 48: Hot Water Tank

    Hot Water Tank • The upper reservoir of the hot water tank assembly is an expansion area for the water to expand into as it is heated floating the check ball. As the hot water is dispensed most the water is drawn from the reservoir by the venturi located in the •...
  • Page 49: Installation

    Hot Water Tank Removal & Installation Remove access panel from the Left FF inner door panel to expose both water tanks and water valve. REMOVAL Disconnect both connectors to the Hot Water Tank then remove Remove water valve’s locking Separate the 2 – 90˚ quick tank from the door.
  • Page 50 Door Control Board PIN 12 – PADDLE SWITCH PIN 1 - ICE BOX GASKET HTR PIN 13 – IM FILL TUBE HTR PIN 3 – FZ LED – PIN 14 – IM SENSOR GROUND PIN 4 – ART. MULLION PIN 5 - FZ LED + PIN 15 –...
  • Page 52 Door Closer Alignment for Reinstallation Use a 5/32” Allen key or ¼” nutdriver (could be either) to align • lower hinge pin properly on the door. • Align the parallel surfaces of the hinge pin with the arrow on the hinge bushing making sure the purple mark is facing the arrow.
  • Page 53 Profile, GE & Adora Door Café Door The Café French Door refrigerator uses the same hinge, closer and door stop as the Profile, GE and Adora models. The difference is the mounting of the door stop to work with the flat FF doors.
  • Page 54: Main Control Board

    Main Control Board...
  • Page 55 Main Control Board PIN 1 – COND FN 12VDC + PIN 9 – ROOM THERM PIN 1 – DELI 12VDC + PIN 2 – COND FN 12VDC – PIN 10 – HUMIDITY SENS PIN 2 – DELI BUS PIN 1 – FZ THERM PIN 3 –...
  • Page 58 Control Panel & On Board Diagnostics...
  • Page 59 Control Assembly Removal • Remove power from the refrigerator, (remember LOTO) Gently pull up to disengage the Push up while pulling out at the top of the bottom of the Display Cover Display Cover to release the top tabs. Remove 4 – ¼” hex screws to remove the Disconnect the 2 connectors from the left Control Assembly side of the UI...
  • Page 60 User Interface Replacement Speaker User Interface Display housing Assembly Drip Shield Transfer User Interface parts onto new Display Housing Assembly with the T15 screws Remove 6 - T15 Torx screws. Re connect the 2 connectors from the left side of the UI Install 4 –...
  • Page 61: Service Diagnostics

    Service Diagnostics Press and hold ‘Water’, ‘Crushed’ & ‘Cubed’ Pads together for 3 seconds to enter Service Mode...
  • Page 62 Service Diagnostics Select ‘Yes’ to enter service mode. • • Use the up and down arrows/buttons on the right of the display to scroll through the diagnostic tests. The display will show ‘00’ in the FZ temperature display and ’00’ in the FF temperature display. •...
  • Page 63: Service Diagnostics Tests

    Starts a FF and FZ defrost Exits All Defrost Forces the Heated Defrost to the Idle State Exit All Tests Resets all boards in the system MB = Main Board, Cabinet DB = Door Board, LH Door GE Title or job number 2/18/2013...
  • Page 64 Service Diagnostics Tests Mode Comments Display Display Get F Codes See F Code test Section Clear F Codes Clears all the stored codes Dispenser Self-Test Mode Turns on all LEDs and 7 Segments on the Dispenser board for testing. COM Version Return the Com Version (Only on LCD Models) Degrees C Mode Changes the System to be Degrees C...
  • Page 65 Service Diagnostics Tests Mode Comments Display Display FF1 Thermistor Test FF2 Thermistor Test • These tests perform a check on all sensors FF Evaporator Thermistor Test located throughout the unit individually. FZ Cabinet Thermistor Test FZ Evaporator Thermistor Test Once the test for the thermistors is executed, •...
  • Page 66 Service Diagnostics Tests Mode Comments Display Display Cycle Duct Door Opens the Duct Door for 10 seconds and then closes it Cycle FF Damper Opens the Damper for 30 seconds and then closes it Cycle Conv Drawer Damper Opens the Damper for 30 seconds and then closes it Cycle QC/Deli damper Opens the Damper for 30 seconds and then closes it FF Fan Test...
  • Page 67 Service Diagnostics Tests...
  • Page 68 Service Diagnostics Tests Mode Comments Display Display Compressor Relay Test Turns on the Load IMX Power Relay Test (Normally Closed Turns on the Load Relay) Double Drawer Mullion heater Test Turns on the Load DB Icemaker Water Valve Test Turns on the Load DB Icemaker Rake Motor Test Turns on the Load DB Hot Water valve Test...
  • Page 69 Service Diagnostics Tests Mode Comments Display Display Turn ON DB Fill Tube Heater Turns on the Load Turn on DB Recess Heater Turns on the Load Turn on Vertical Mullion Heater Turns on the Load Turns on the Load Turn On Hot Water LED Turns on the Load Turn on DB heater Turns on the Load...
  • Page 70 Service Diagnostics Failure Codes Once in diagnostic mode with ZEROS in the temperature displays, press “GO” on (LCD models) or any other button, other than temperature setting, (LED models) to retrieve any stored error codes. Mode Comments Display Display Get F Codes See F Code Section Clears all the stored codes by pressing GO (LCD Clear F Codes...
  • Page 71 Once the Failure codes display is activated, the display will show the Failure codes according to the following: •The most recent failure code will be displayed first. •A failure code value of zero (“00 00”) will be displayed if there are no failure occurrences present within the system.
  • Page 72 Failure Codes Display LCD Models 0002 LED Models Error Code Counts Days 3 seconds 3 seconds 3 seconds Example - Fresh Food Thermistor, 15 times today...
  • Page 73 Thermistor Failure Codes Group Value Displayed Failure Code Definition 0 0 0 1 FF1 Thermistor Invalid 0 0 0 2 FF2 Thermistor Invalid 0 0 0 3 FZ Cabinet Thermistor Invalid 0 0 0 4 FZ Evaporator Thermistor 0 0 0 5 FP/Deli Pan Thermistor Invalid 0 0 0 6 FF Evaporator Thermistor Invalid...
  • Page 74 Fan Motor Failure Codes Group Value Displayed Failure Code Definition F100 0 1 0 0 FZ Fan Feedback Missing when Fan is running. F101 0 1 0 1 FZ Fan Feedback Present when Fan is off. F102 0 1 0 2 FZ Fan cannot reach target RPM.
  • Page 75 Defrost Failure Codes Group Value Displayed Failure Code Definition Setting Criteria F200 0 2 0 0 FZ Defrost Heater on for Max Time. Any time the FZ Defrost Turns off based on Time F201 0 2 0 1 FF Defrost Heater on for Max Time. Any Time the FF defrost turns off based on Time F202 0 2 0 2...
  • Page 76 Sealed System Failure Codes Group Value Displayed Failure Code Definition Setting Criteria F300 0 3 0 0 Excessive Compressor Run Time. Compressor ran for 5 hours Note: The initial cycle at power-up is ignored. F301 0 3 0 1 Compressor off for 3 hours with Cooling System turned Cooling System was on and the on.
  • Page 77 Main Board Failure Codes Group Value Displayed Failure Code Definition Setting Criteria F400 0400 Main Board Failure DC Voltage out of Range F401 0401 Ice/water stops dispensing based on time (7 Only on SXS models where the Mainboard owns the Minute Timeout).
  • Page 78 Door Board Failure Codes Group Value Displayed Failure Code Definition Setting Criteria F500 0 5 0 0 Can't reach Target Hot Water Temp. Hot Water time limit expires and temperature not reached. F501 0 5 0 1 Flow meter Missing. No pulses/flow meter signal during Dispense.
  • Page 79 Icemaker Failure Codes Group Value Displayed Failure Code Definition Setting Criteria F600 0 6 0 0 FF Icemaker Multi-fill 3 times the last 10 If the multi-fill algo is active 3 times in the last 5 fills fills? F601 0 6 0 1 FF Icemaker Stuck in Harvest Fix Mode.
  • Page 80 Interaction Fault Codes Group Value Displayed Failure Code Definition Setting Criteria F700 0 7 0 0 Stuck keys On ICID/ACM/ (Dispenser Boards) Stuck Key is present on ICID/ACM. Only send once per each stuck key. F701 0 7 0 1 Stuck Keys on Internal Temp Board Stuck Key is present on Internal Temp.
  • Page 81 Service Diagnostics Exit • After diagnostics is complete Service Diagnostics must be exited. • Use ‘00’ ‘16’ then press GO. • The UI will exit Service Diagnostics then reboot all of the boards then go the home screen.
  • Page 82 This concludes the presentation. Thanks for your attention...

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