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Error codes
Note: Your Washing Machine is equipped with a built-in fault detection
system, indicated by error codes being shown on the LED display. The most
common failure codes are shown below.
Error shown
E2 (with display)
2 flashes of the LEDs
(without display)
E3 (with display)
3 flashes of the LEDs
(without display)
E4 (with display)
4 flashes of the LEDs
(without display)
E7 (with display)
7 flashes of the LEDs
(without display)
Any other code
All repairs to your machine should be carried out by a qualified engineer
or contact Product Care on 0345 208 8750.
Possible causes and practical solutions
The machine cannot load water.
Make sure the water supply tap is open.
Make sure the water supply hose isn't bent, kinked or trapped.
Makesure thedrainpipe is at theproperheight(see installationsection).
Close the water supply tap, unscrew the filler hose from the back
of the washing machine and make sure the "anti-sand" filter is
clean and not blocked.
The washing machine does not drain water.
Make sure the filter is not clogged.
Make sure the drain hose isn't bent, kinked or trapped.
Make sure the home drainage system is not blocked and is
allowing water to flow through withoutobstruction. Try to drain the
water in the sink.
There is too much foam and/or water.
Ensure the correct amount of detergent is being used and
the detergent is designed for use in a washing machine.
Door problem.
Make sure the door is correctly closed.
Make sure the clothes inside the drum are not preventing the
door from closing fully.
If the door is locked, turn off and unplug the washing machine
from the electrical supply socket, wait 2-3 minutes and reopen
the door.
Turn off and unplug the washing machine, wait a minute. Turn on
the machine and restart a program. If the error occurs again
contact an Authorised Customer Service Centre directly.
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