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Trouble shooting
• All repairs to your machine should be carried out by a qualified
engineer or contact Product Care on 0345 208 8750.
• Before contacting a qualified engineer or Product Care, please see if the
problem your machine has developed can be solved with the help of the
below:
Fault
Your appliance does not
start.
Your appliance does not
fill with water.
Your appliance does not
discharge water.
Possible cause
It is not plugged in.
The fuse is faulty or has blown.
Electricity cut - off.
Start/pause button not pressed. Press the Start/pause button.
Programme dial 'OFF' position.
The machine door is not
completely closed.
Water tap has been turned off.
Water inlet hose may be
twisted.
Water inlet hose clogged.
Valve inlet filter clogged.
The machine door is not
completely closed.
Drain hose is clogged or twisted
Pump filter clogged.
Laundry settled in the machine
unevenly
48
Removing methods
Plug the machine in.
Replace the fuse.
Check mains power.
Switch the programme dial to
the desired position.
Close the machine door.
Turn the water tap on.
Check water inlet hose and
untwist.
Clean water inlet hose
filters.
Clean the valve inlet filters.
Close the machine door.
Check the drain hose, then
either clean or untwist.
Clean the pump filter.
Spread your laundry in the
machine evenly.
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