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Dixie Narco FLEXPAK 3000 Series Programming/Set-Up/Configuration/Troubleshooting/Operation/Parts Manual

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FLEXPAK
TM
3000
TWO-BUTTON PROGRAMMING
SET-UP / CONFIGURATION / TROUBLESHOOTING / OPERATION / PARTS
MANUAL
First Production xxxx-6208DS
December 15, 1994
Revised November 11, 1998

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Summary of Contents for Dixie Narco FLEXPAK 3000 Series

  • Page 1 FLEXPAK 3000 TWO-BUTTON PROGRAMMING SET-UP / CONFIGURATION / TROUBLESHOOTING / OPERATION / PARTS MANUAL First Production xxxx-6208DS December 15, 1994 Revised November 11, 1998...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Introduction........................... Page 3 Models and Specifications......................Page 4 Installation and Set-Up .......................Pages 5 thru 9 Features..........................Pages 10 & 11 Hardware Configuration .......................Page 12 FlexPak™ 3000 Audit Features..................Pages 13 & 14 Audit Data Available through External Electronic Counters..........Page 13 Audit Data Available through Service Menu..............Page 14 Audit Data Available through Electronic Access..............Page 14 Controller Programming ....................

  • Page 3: Introduction

    INTRODUCTION Dixie-Narco’s FlexPak™ 3000 Vender is the next "generation" of equipment that will revolutionize the industry by providing a piece of equipment, in three models, that will serve your entire business. The FlexPak™ 3000 will provide full package flexibility with increased product capacity and exceptional space-to-sales. Each of the three models utilize standardized parts, delivery platform, and a refrigeration system that is 100% CFC-free.

  • Page 4: Models And Specifications

    MODELS AND SPECIFICATIONS DMV 72N Dimensions: 72"H x 28"W x 32"D Approximate Weight: Not available at print Number of Modules per Vender (12 oz. Can): Number of Modules per Vender (16 oz. Bottle): 6, four 12 oz. can modules may be added Number of Modules per Vender (20 oz.

  • Page 5: Installation And Set-Up

    INSTALLATION AND SET-UP Please read this manual in its entirety. Repair and maintenance of this vending machine must only be performed by authorized and competent technical personnel. If you have any questions, please call your local bottler, distributor, or Dixie-Narco for assistance. Receiving Inspection Upon receipt, inspect the FlexPak™...
  • Page 6 Ground The Vender The FlexPak™ 3000 is equipped with a three wire power supply cord and MUST be plugged into a properly grounded outlet. DO NOT REMOVE THE GROUND PIN OR IN ANY WAY BYPASS THE GROUNDING OF THE FLEXPAK™ ™ 3000. If the outlet will not accept the power cord plug, contact an electrician to install a proper AC outlet.
  • Page 7 Temperature Control Adjustments Adjustment #1 - Temperature Adjustment Turn the adjustment clockwise for colder product and counter-clockwise for warmer product. This will change the cut-out temperature only, the cut-in temperature remains constant. Adjustment #2 - Altitude Adjustment Warning: Disconnect power to the vending machine before proceeding with this adjustment.
  • Page 8 Loading Instructions Product Vending Dixie-Narco venders are shipped ready to vend 12 oz. cans unless another package was specified at the time the vender was ordered. If packages other than 12 oz. cans are to be vended, contact the Dixie- Narco Factory Service Department for the proper instructions.
  • Page 9 Cleaning The Vender DO NOT USE A WATER JET OR NOZZLE TO CLEAN THE VENDER Sign Face The polycarbonate sign face requires proper cleaning to prolong the service life of this item. It is recommended that you periodically clean the sign as follows: Rinse the sign with a soft cloth or sponge soaked in warm water.

  • Page 10: Features

    FEATURES DEX COMPATIBLE HAND-HELD INTERFACE The vending industry (NAMA) has established an audit data protocol which is defined by DEX (Direct Exchange of Data) and UCS (Uniform Communications Standards). This interface is a direct connection as defined by the specification. The FlexPak™ 3000 has provisions for an internal and external connection. The external connection provides a limited amount of information.
  • Page 11 ACCOUNTING DATA PROVIDED The accounting features can be accessed through the front select panel. These include (Hd) historical data, which is not resettable and (Rd) which is resettable. (Hd) Historical Data Includes: The total cash collected by the vender The total number of vends by the vender The total number of vends by each selection (Rd) Resettable Data Includes: The total cash collected since the last counter reset...

  • Page 12: Hardware Configuration

    HARDWARE CONFIGURATION The hardware configuration for the FlexPak™ 3000 consists of a cabinet control board, a door control board, and a display board or a door/display board combination. The select panel consists of low voltage switches and interfaces directly to the door control board. The vend mechanism is 24V DC.

  • Page 13: Flexpak™ 3000 Audit Features

    FLEXPAK™ ™ 3000 AUDIT FEATURES The FlexPak™ 3000 provides two methods of accessing audit data. A limited amount of audit information is available in the service menu. More extensive audit information is accessible electronically. SERVICE MENU Six types of audit data are available in the service menu: Historical Data (Hd) which includes total cash collected, total vends and the total number of vends by each selection;...
  • Page 14 ELECTRONIC ACCESS A much more extensive amount of audit information is accessible electronically. It is retrieved with a portable data collection device and typically loaded into a computer at a central location. The data can then be tracked with a database, for preparing route stocking lists, tracking cash flow, doing inventory control, and other tasks. Data collection devices are available from several sources, including Norand, Fujitsu, Panasonic, Telxon, Verifone, and Mars.
  • Page 15 FLEXPAK™ ™ 3000 TWO BUTTON PROGRAMMING XXXX-6208DS & HIGHER The controller has two modes of operation: NORMAL and SYSTEM SET-UP/AUDIT/DIAGNOSTICS NORMAL MODE: In normal mode, the display will show a decimal point. When money is inserted, the display indicates the total amount of the deposit.
  • Page 16 rd - RESETTABLE DATA: This section shows the user the vender accounting data since the time of the last counter reset. This data can be reset either from this menu or by a DEX interrogation. Press Select Button 1: Shows the total cash collected since the last counter reset. Press Select Button 2: Shows the total number of vends since the last counter reset.
  • Page 17 StS - SPACE TO SALES: To view the space to sales condition, push any select button to display the current modules assigned to that select button. To change space to sales condition: To Add Selection: Depress Set-Up Switch, "Add" will be displayed. Note: Pressing the set-up switch will toggle between add and delete. A 10 second inactivity time-out will return to "StS".
  • Page 18 Press & hold Select Button 3 "E-S1" - Escrow to Select 1 The escrow condition is "escrow to select" with the last dollar bill that meets or exceeds maximum vend price being escrowed in the validator. Cancel sale will return the held dollar bill and any amount over $1 will be returned from the coin changer. Press &...
  • Page 19 Press & hold select buttons 1+2 simultaneously to move to next item on menu.
  • Page 20 ECnt - ELECTRONIC COUNTER This function is used to show historical total vends, interval product counts that have occurred for prices being used, and interval product count for each selection from outside the vender. To program the Flexpak to use this function, press any select button. The current setting or four (4) key programming will be displayed.
  • Page 21 LAOS - LIMITED ACCESS ON SELECTION: This function is used to set selection(s) which will be limited during certain periods of the day. To view the limited access on selection condition, press any select button. The display will show "EnAbLEd SEL - #(s)" where # shows the selections that are set for limited access. To change limited access on any selection, push and hold the desired select button until the message displayed is the desired limited access condition for that selection.
  • Page 22 rtn - RETURN: This function is used to return to the User Menu. Press select switch 1+2 simultaneously to return to "LAOS". Press select switch 1 to return to the User Option Menu at "LIn". Press & hold select buttons 1+2 simultaneously to move to next item on menu. SEC - SECONDARY PRICE MENU This function is used to program a second price for each selection.
  • Page 23 FrEE - FREE VEND ENABLE This function is used to allow 14 select or less venders to be set on free-vend using a mechanical switch. The free-vend enable must be turned on for the switch to allow free-vend, and a free-vend switch kit must be installed. (Contact Dixie-Narco Factory Service for information on the free-vend switch kit.) Press Select Button 1: Toggle free-vends on (enabled) and off (disabled).
  • Page 24 "dSP" - Display Test Press any select button and the display segments will illuminate in a scrolling manner, while blinking the exact change LED. Press & hold select buttons 1+2 simultaneously to move to the next item on menu. "uErS" - Version of Software Press any select button and the display will scroll the software revision level in the control box.
  • Page 25 FLEXPAK™ ™ 3000 QUICK REFERENCE MENU PROMPTS Main Menu Sub-Menu Sub-Menu Hd - Historical Data rd - Resettable Data S-P - Set Price C-d - Coin Dump / Fill USEr - Options Menu StS - Space-To-Sales tInE - Time dAtE - Date ESC - Escrow Lan6 - Language PROn - Promotional Sales...

  • Page 26: Troubleshooting

    TROUBLESHOOTING INDEX Coin / Currency..........................Pages 26 & 27 Sold-Out..............................Page28 Vending............................Pages 29 & 30 Display ............................Pages 31 & 32 Refrigeration..........................Pages 33 thru 39 Product Hot: Compressor will not run....................Page 33 Compressor starts but will not keep running ..............Page 34 Miscellaneous........................

  • Page 27: Coin/Currency

    COIN / CURRENCY SYMPTOM POSSIBLE CAUSE THINGS TO CHECK WHAT TO DO Will not accept Coin return lever stuck. Make sure changer & Reposition or adjust changer coins. lever are mounted properly. or lever as needed. Power supply to vender. Check for power at outlet.
  • Page 28 SYMPTOM POSSIBLE CAUSE THINGS TO CHECK WHAT TO DO Incorrect Vend prices set Prices in "S-P". Set vend price to proper change paid incorrectly. setting. back. Changer. Check changer operation in Replace changer with known diagnostics. good changer. Cabinet Control Board. Check harnessing to &...

  • Page 29: Sold-Out

    SOLD-OUT SYMPTOM POSSIBLE CAUSE THINGS TO CHECK WHAT TO DO Sold out Vend Sensor. Open main door, cycle door If sold-out message is still on message stays switch. If sold-out message display, go to next thing to on with product goes away, vend sensor is O.K.

  • Page 30: Vending

    VENDING SYMPTOM POSSIBLE CAUSE THINGS TO CHECK WHAT TO DO Free vend on Vend price set at 0.00. Check price for select buttons Set prices. all select set in "S-P". buttons. Secondary Pricing set Check price for select buttons Disable secondary pricing. at 0.00.
  • Page 31 SYMPTOM POSSIBLE CAUSE THINGS TO CHECK WHAT TO DO Multiple vends Promotional Sales set. Check "PrOn" and see if it Disable "PrOn". (press one is enabled. select button Module Row Harness. Check harnessing to and from Repair or replace damaged or &...

  • Page 32: Display

    DISPLAY SYMPTOM POSSIBLE CAUSE THINGS TO CHECK WHAT TO DO Display will not Power supply to vender. Check for power at outlet. Supply power to outlet. light. Check outlet circuit breaker Replace fuse or turn or fuse. circuit breaker on. Power supply to cabinet Check power going to transformer.
  • Page 33 SYMPTOM POSSIBLE CAUSE THINGS TO CHECK WHAT TO DO Vender Secondary pricing set. Go to "S-P2" and check if on. Disable "S-P2". changes a set price to *.10 cents Select panel harness Check harness for backed Repair or replace damaged or on its own.

  • Page 34: Refrigeration

    REFRIGERATION Symptom: PRODUCT HOT Possible Cause: Compressor will not run. WHAT TO CHECK SOLUTION 1. Is the vender plugged in? 1. YES, see step 2. NO, plug it in. 2. Is the compressor power cord plugged in? 2. YES, see step 3. NO, plug it in.
  • Page 35 Symptom: PRODUCT HOT Possible Cause: Compressor starts but will not keep running. WHAT TO CHECK SOLUTION 1. Is the temperature control knob set on its highest setting? 1. YES, see step 2. NO, adjust the knob to a higher setting. 2.
  • Page 36 Symptom: PRODUCT HOT Possible Cause: MISCELLANEOUS WHAT TO CHECK SOLUTION 1. Is the evaporator fan motor working? 1. YES, see step 2. NO, replace motor. 2. Has the refrigeration system lost its charge? 2. YES, replace the refrigeration system NO, see step 3. 3.
  • Page 37 Symptom: PRODUCT COLD BUT NOT COLD ENOUGH Possible Cause: Compressor runs but won't cool product. WHAT TO CHECK SOLUTION 1. Is the temperature control knob set properly? 1. YES, see step 2. NO, set properly. 2. Domestically, is the voltage supply between 103V and 127V? 2.
  • Page 38 Symptom: PRODUCT TOO COLD OR FROZEN Possible Cause: Compressor runs too long or continuously. WHAT TO CHECK SOLUTION 1. Is the temperature control knob set properly? 1. YES, see step 2. NO, set properly. 2. Is the temperature control bulb located properly? 2.
  • Page 39 Symptom: NOISY REFRIGERATION UNIT POSSIBLE CAUSES SOLUTION 1. Are refrigerant lines free of contact with surfaces? 1. YES, see step 2. NO, correct. 2. Is the condenser fan blade obstructed or damaged? 2. NO, see step 3. YES, free any obstructions or replace the blade if needed.
  • Page 40 Symptom: EXCESSIVE CONDENSATE WHAT TO CHECK SOLUTION 1. Is the door sealed properly? (This can be checked by 1. YES, see step 4. inserting a piece of paper, thin plastic or paper currency NO, Ensure the door is closed tightly. If door still does not seal between the cabinet and the door seal when the main door is open.
  • Page 42 DIXIE-NARCO FLEXPAK™ 3000 CABINET Item Part Number Description Assembly, Foam Cabinet 594,060,300.03 Wide DMV 72" 596,060,000.03 Narrow DMV 72" not available at print Wide DMV 79" Door Hinge 801,304,670.01 Flanged Top, All Models w/out Extended or Piano Hinge 801,303,730.31 Top, All Models w/out Extended or Piano Hinge Assy., Top Extended 801,304,170.11 494-6258 to 500-6258...
  • Page 43 DIXIE-NARCO FLEXPAK™ 3000 CABINET Item Part Number Description Rear Condensation Plate 594,000,050.03 All Wide Models All Narrow Models 901,201,780.01 Pop Rivet 1/4" (13) [Piano Hinge] 900,303,120.01 Carriage Bolt 1/4-20x5/8 Grd 5 (2) [Piano Hinge] 900,800,670.01 Keps Nut 1/4-20 (2) [Piano Hinge] 801,903,110.01 Hole Plug .750 Dia.
  • Page 44 DIXIE-NARCO FLEXPAK™ 3000 CABINET INTERIOR Item Part Number Description DMV Top Slide Base, Bracket (0001-6259 & higher) 594,070,280.03 Wide DMV 72" & 79" 596,070,050.03 Narrow DMV 72" DMV Top Slide Center Bracket (0001-6259 & higher) 594,070,290.03 All Models DMV Top Slide Outer Bracket (0001-6259 & higher) 594,070,310.03 All Models Top Slide (Prior to 0001-6259)
  • Page 45 DIXIE-NARCO FLEXPAK™ 3000 CABINET INTERIOR Item Part Number Description Vend Sensor 804,910,910.21 All Models w/ Cutler Hammer Sensor to DeAmertek Board 804,910,060.21 All Models w/ Cutler Hammer Sensor to Ardac Board 804,909,870.11 All Models w/ Banner Sensor (Runs 6204, 6208, & mixed on 6244) Control Board to Banner Sensor Harness (Runs 6204, 6208, &...
  • Page 46 DIXIE-NARCO FLEXPAK™ 3000 CABINET INTERIOR Item Part Number Description Door Controller Assembly 804,910,120.01 7 Segment Ardac 804,911,030.01 14 Segment Ardac (6269-849 to 902 and 949 to 998) 804,910,990.01 14 Segment D/D Board DeAmertek 6305 & higher. (includes 6278-001 to 450) Exceptions: 6305-222 to 759, 6305-871 to 1170, 6307- all, 6308 - all, 6311-201 to 341, 6311-1558 to 1713 Display Board Assembly 804,910,100.31...
  • Page 47 DIXIE-NARCO FLEXPAK™ 3000 CABINET INTERIOR Item Part Number Description 801,902,480.01 Delrin Washer 901,100,610.11 Pop Rivet, 1/8 900,500,261.11 Screw, Shoulder 900,301,730.21 Screw, Tap Type F 1/4-20x1" 900,301,560.01 Screw, Phil Pan Swage Form #8-32x3/8 900,800,510.01 Elastic Stop Nut, #8-32 (used on shoulder screws) Page 6 Part Numbers Are Subject To Change Without Notice.
  • Page 49 DIXIE-NARCO FLEXPAK™ 3000 12 oz. CAN MODULE Item Part Number Description Vend Module Assembly (with vend mechanism) 594,070,900.03 12 oz. Can Module, Plastic Top Cap w/ spring clip, 72" Models 594,070,300.03 12 oz. Can Module, Metal Top Cap w/ wire clip, 72" Models 594,072,400.03 20 oz.
  • Page 50 DIXIE-NARCO FLEXPAK™ 3000 16 oz. / 20 oz. BOTTLE MODULES Item Part Number Description Vend Module Assembly (with vend mechanism) 594,073,100.03 20 oz. Bottle Module, Plastic Top Cap w/ divider, spring clip, ramp covers & wire guards, 72" Models 594,071,800.03 20 oz.
  • Page 51 DIXIE-NARCO FLEXPAK™ 3000 16 oz. / 20 oz. BOTTLE MODULES Item Part Number Description Spacer, Module w/ Picket Fence (20 oz. Module) (0001-6312 & higher) 594,070,750.43 .045"x9.625"x5.25" (tab spacer) 594,072,600.03 Adjustable Module Spacer w/ Spring Lower Ramp (1 per module) 594,070,660.13 20 oz.
  • Page 53 DIXIE-NARCO FLEXPAK™ 3000 HARNESSES/ELECTRONIC COMPONENTS Item Part Number Description Plug Bar Harness (from cabinet controller to plug bar) 804,910,740.21 DeAmertek Rear Mount (0001-6259 & higher) 804,909,880.61 Ardac Rear Mount (0001-6259 & higher) 804,910,170.11 Ardac Front Mount (floating connectors) (run 6244 only) 804,910,180.01 Front Mount to Ardac (used w/ DMV w/ Modified SII Controller) Stack / Cabinet Controller Harness...
  • Page 54 DIXIE-NARCO FLEXPAK™ 3000 HARNESSES/ELECTRONIC COMPONENTS Item Part Number Description 804,911,800.01 Display 10 Select - DeAmertek 804,911,530.01 Display 8 Select - DeAmertek 804,911,270.01 Dr. Pepper D3 10 Select - DeAmertek 804,911,280.01 Dr. Pepper V4 10 Select - DeAmertek 804,911,290.01 7UP 10 Select - DeAmertek 804,911,430.01 Membrane Select Panel Interface Door Switch...
  • Page 55 DIXIE-NARCO FLEXPAK™ 3000 HARNESSES/ELECTRONIC COMPONENTS Item Part Number Description Transformer w/Harness 804,909,930.11 All Domestic Models w/ Ardac Controllers 804,910,800.11 All Domestic Models w/ DeAmertek Controllers 804,910,950.31 All Export Models w/ DeAmertek Controllers Sleeving, Braided Polyester for Hanging dress & protection 804,911,330.01 All Models DEX harness...
  • Page 57 Flex-Pak™ 3000 Ardac Controllers Door Cabinet Door Controller Level Bill Validator Multi Drop Bus Service Column 4 (Rear) Switch Column 3 Coin Card Bill Display Mech Reader Validator Column 2 Door Switch Column 1 (Front) Cabinet Controller Fuses F1, F2, F3 Vend Select Sensor...
  • Page 58 Flex-Pak™ 3000 DeAmertek Controllers Door Cabinet Door Controller Level Bill Validator Multi Drop Bus Display Service Column 4 (Rear) Switch Column 3 Coin Card Bill Mech Reader Validator Column 2 Door Switch Column 1 (Front) Cabinet Controller Vend Select Sensor Panel Transformer Fuse...

  • Page 59: Appendix A1

    APPENDIX A1 DOMESTIC FACTORY SETTINGS - DMV 72 WIDE AND DMV 79 WIDE 12oz 12oz 12oz 12oz 12oz 16oz 16oz 16oz 16oz 16oz 12oz 12oz 12oz 12oz 12oz Back Bottle Bottle Bottle Bottle Bottle 12oz 12oz 12oz 12oz 12oz 16oz 16oz 16oz 16oz...

  • Page 60: Appendix A3

    APPENDIX A3 Sample Internal Module Layouts with 2 pt. Locking 12 oz. Vending Back 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. 12 oz. Front 12 oz.

  • Page 61: Appendix A4

    APPENDIX A4 Package Module Row Flexibility Matrix 12 oz. 20 oz. 16 oz. 20 oz. 20 oz. 16 oz. 12 oz. 12 oz. 12 oz. 12 oz. 20 oz. 16 oz. 16 oz. 12 oz. 12 oz. 12 oz. Certain factory settings apply. For additional package set-up information contact Dixie-Narco Factory Service or your Dixie-Narco Representative.

This manual is also suitable for:

Flexpak 3000 dmv 72nFlexpak 3000 dmv 72wFlexpak 3000 dmv 79w

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