5.17 How do I delete personal data from the built-in
browser?
On the Browser screen, open the options menu and select Settings > Privacy. Select the data
you need to delete, such as the cache, browsing history, cookies, and site data. Delete data by
following the onscreen instructions.
5.18 How do I save an image from a web page?
On a web page, touch and hold the image you want to save and select Save image from the
pop-up menu.
5.19 Why is the network speed slow when I use the Wi-Fi
connection?
Replace the wireless router or use another network. Try updating your phone's software to the
latest version, and then re-connecting to the network.
5.20 When I send files using Bluetooth, why does the
Wi-Fi connection sometimes become unavailable?
The Bluetooth and Wi-Fi functions use the same antenna. When the Bluetooth occupancy is
very high, the Wi-Fi performance is degraded or the Wi-Fi connection may be disconnected.
Try again after turning off the Bluetooth.
5.21 How do I disable the 4G network connection?
Go to Settings > Wireless & networks > More > Cellular networks. Touch Preferred
network type, and select a 3G or 2G type.
5.22 Do I need to change my phone number or SIM card
before I can access 4G?
You will require a new SIM card, although you can keep your existing phone number. Please
contact your carrier for more details.
5.23 Why can't I access the 4G network?
Ensure that the following conditions are satisfied:
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