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Summary of Contents for Rose electronics CrystalView Exact
- Page 1 CrystalView Exact DisplayPort 1.2a and USB 3.1 CAT6a/7 Extender Installation Operation Manual 10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 tech-support@rose.com...
- Page 2 CrystalView Exact Extender to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below.
- Page 3 DECLARATIONS OF CONFORMITY The product safety of the devices is proven by their compliance with the following standards: This is to certify that, when installed and used according to the instructions in this manual, the units listed and described here are shielded against the generation of radio interferences in conformity with the following European standards: ■...
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Page 4: Table Of Contents
Compatibility Safety Maintenance and Repair Technical Support Figures Figure 1. CrystalView Exact CAT6a/7 extender – typical installation Figure 2. CrystalView Exact Transmitter and Receiver Connections Figure 3. Ethernet LAN Connections Figure 4. RS-232 Connections Figure 5. Mounting Bracket Installation Tables Table 1. -
Page 5: Disclaimer
RS-232 devices and control interfaces. The CrystalView Exact system consists of a Transmitter, a Receiver, and up to 330 feet (100 meters) of industry standard CAT6a/7 cable. The Transmitter connects to a DisplayPort video source and its USB host. -
Page 6: Package Contents
Application Examples The CrystalView Exact is ideal for use in applications that require Ultra HD video coupled with USB 3.1 equipment such as conferencing cameras, or in computer room or industrial environments where USB devices need to be connected remotely from a host ■... -
Page 7: Transmitter Unit
DisplayPort In USB 3 Type B female receptacle. Connect to a USB 3.1 host port on a computer. Locking connector for the included 24VDC, 1A p ower adapter 24V 1A Table 1. Transmitter Indicators and Connectors CrystalView Exact Extender Manual... -
Page 8: Receiver Unit
DisplayPort female connector. Connect to DisplayPort 1.2a display DisplayPort Out USB 3 Type A female receptacles accept all USB devices. ower adapter Locking connector for the included 24VDC, 2.71A p 24V 2.71A Table 2. Receiver Indicators and Connectors CrystalView Exact Extender Manual... -
Page 9: Installation Considerations
Installation Considerations Cabling Requirements The CrystalView Exact extender requires the use of at least Category 6a cabling in order to reach 330 feet (100m) of extension distance. No more than 33 feet (10m) of patch cable should be used. The remaining 295 feet (90m) should be solid core CAT6a or CAT7 premise cabling. -
Page 10: Installing The Extender Units
▪ Connect one of the supplied DisplayPort 2.1a cables between the DisplayPort source and the Transmitter’s DisplayPort In connector. Figure 2. CrystalView Exact Transmitter and Receiver Connections Receiver Installation ▪ Place the Receiver unit near the DisplayPort display and the USB devices. -
Page 11: Checking The Installation And Connecting Usb Devices
▪ To confirm that CrystalView Exact has been correctly installed, users of Windows 7, 8.1, or 10, should open Device Manager and expand the entry for Universal Serial Bus controllers by clicking the “+” sign. Two separate instances of “Generic SuperSpeed USB Hub” should be included in the list. -
Page 12: Extender Mounting Options
The bottom of the chassis includes four pre-drilled holes for optional mounting. Based on your requirements, choose from two available mounting options. ▪ CrystalView Exact Mounting Kit (purchased separately) ▪ Direct Surface Mounting (Using your own rack shelf or tray) -
Page 13: Option 2: Direct Surface Mounting
5. Place a locking washer on each of the four screws and use a screwdriver to fasten the extender chassis into place. 6. Do not exceed a screw depth of 0.4” (10mm) into the chassis or damage may occur. CrystalView Exact Extender Manual... -
Page 14: Troubleshooting
Transmitter to the host ▪ Replace the USB 3.1 Gen 1 cable with a computer is defective. different cable. ▪ The host computer’s USB 3.1 ▪ If the problem is not resolved, contact controller has malfunctioned. Technical Support. CrystalView Exact Extender Manual... - Page 15 ▪ If the second device does not operate, the extender may be malfunctioning. Contact Technical Support for assistance. ▪ If the second device operates as expected, then the first device may not be compatible with this extender. Contact Technical Support. CrystalView Exact Extender Manual...
- Page 16 ▪ Power cycle the unit to return to operation. LEDs are scrolling left to ▪ Unit is programming. ▪ Wait for the unit to finish programming. right, starting with Status. CrystalView Exact Extender Manual...
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Page 17: Compatibility
Compatibility The CrystalView Exact is compliant with DisplayPort 1.2a, USB 2.0 and USB 3.1 Gen 1 specifications. However, there is no guarantee that all DisplayPort and USB devices or hosts will be compatible as there are a number of different characteristics that may impact the operation of DisplayPort and USB devices over extended distances. -
Page 18: Safety
PRODUCT SAFETY Safety The CrystalView Exact extender, like all electronic equipment, should be used with care. To protect yourself from possible injury and to minimize the risk of damage to the Unit, read and follow these safety instructions. ▪ Follow all instructions and warnings marked on this unit. -
Page 19: Maintenance And Repair
This unit does not contain any internal user-serviceable parts. In the event a unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This Return Authorization number must appear on the outside of the shipping container. -
Page 20: Appendices
Appendix A — Specifications Part numbers Description CLK-1DTXU321DP CrystalView Exact, KVM Extender Set, DisplayPort 1.2a, USB 3.1 Gen 1 CRV-SLDTXU321DP CrystalView Exact, KVM Transmitter, DisplayPort 1.2a, USB 3.1 Gen 1 CRV-SRDTXU321DP CrystalView Exact, KVM Receiver, DisplayPort 1.2a, USB 3.1 Gen 1 RM-UD/CRK321 Rackmount "L"... -
Page 21: Appendix B - Supported Video Resolutions
APPENDICES Appendix B — Supported Video Resolutions CrystalView Exact supports the following video resolutions at 60Hz 640x480 800x600 1024x768 1280x720 1280x768 1280x1024 1280x800 1360x760 1360x768 1440x900 1600x900 1680x1050 1920x1080 1920x1200 2560x1080 2560x1440 2560x1600 3440x1440 3840x2160 CrystalView Exact Extender Manual... - Page 22 ▪ ▪ WWW.ROSE.COM sales@rose.com (800) 333-9343 Rose Electronics 10707 Stancliff Road Houston, Texas 77099 ▪ ▪ Rose USA (281) 933-7673 Rose Europe +49 (0) 2454 969442 ▪ Rose Asia +65 6324 2322 Rose Australia +61 (0) 421 247083 ▪ WWW.ROSE.COM...
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