HP 200 G4 22 Maintenance And Service Manual page 9

Solving keyboard and mouse problems .............................................................................................................. 56
Solving hardware installation problems ............................................................................................................. 58
Solving network problems .................................................................................................................................. 59
Solving memory problems .................................................................................................................................. 61
Solving USB flash drive problems ........................................................................................................................ 63
Solving connected component problems ............................................................................................................ 63
Solving Internet access problems ....................................................................................................................... 64
Solving software problems .................................................................................................................................. 64
7 POST error messages and diagnostic front panel LEDs and audible codes ......................................................... 66
POST numeric codes and text messages ............................................................................................................. 66
Interpreting system validation diagnostic front panel LEDs and audible codes ................................................ 71
8 Using HP PC Hardware Diagnostics ................................................................................................................ 73
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 73
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 73
Installing HP PC Hardware Diagnostics Windows ............................................................................. 74
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 74
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 75
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive .............................................. 75
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 76
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 76
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 76
9 Backing up, restoring, and recovering ........................................................................................................... 78
Backing up information and creating recovery media ........................................................................................ 78
Using Windows tools ......................................................................................................................... 78
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 78
Restoring and recovery ........................................................................................................................................ 79
Restoring, resetting, and refreshing using Windows tools .............................................................. 79
Recovering using HP Recovery media ............................................................................................... 79
Changing the computer boot order ................................................................................................... 79
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 74
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 74
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 75
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 76
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 76
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 76
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