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HP Deskpro EN Supplementary Manual

Hp deskpro en: supplementary guide
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  • Page 2 Guide to Features & Upgrades Compaq Deskpro EN Series of Personal Computers Small Form Factor and Net PC Models...
  • Page 3 The software may be used or copied only in accordance with the terms of the agreement. Guide to Features & Upgrades Compaq Deskpro EN Series of Personal Computers Small Form Factor and Net PC Models First Edition (July 1998)
  • Page 5: Table Of Contents

    preface Using This Guide Symbols and Conventions ... v Environmental Commitment chapter 1 The Computer at a Glance Computer Features...1-1 Front Panel Components ...1-3 Rear Panel Components...1-4 Drive Positions ...1-5 Using the Compaq Enhanced Keyboard...1-6 Windows Logo Key Functions ...1-7 Keyboard Tilt Feet ...1-7 Graphics Capabilities...1-8 Customizing the Monitor Display ...1-8...
  • Page 6 When to Reconfigure the Computer ...3-6 Removing the Computer Cover ...3-6 Removing the Expansion Board Cage...3-8 Installing an Expansion Board...3-9 Upgrading Memory ...3-11 Upgrading Graphics Memory ...3-16 Upgrading the Hard Drive ...3-17 Installing Drives ...3-19 Removing the Bezel Blank ...3-19 Installing a CD-ROM Drive...3-20 Smart Cover Lock...3-23 Using the Smart Cover FailSafe Key...3-23...
  • Page 8: Using This Guide

    preface SING This Guide to Features & Upgrades includes general information about your computer, troubleshooting and diagnostics information, and technical specifications. Symbols and The following format conventions distinguish elements of the text throughout this guide: Conventions UIDE When keys must be pressed at the same time, the action is represented by the key names and the plus (+) symbol.
  • Page 9: Environmental Commitment

    The following words and symbols mark special messages throughout this guide: Environmental Compaq is committed to making environmentally friendly products. Your computer was produced in a Commitment chlorofluorocarbons (CFC)-free factory. All plastics used in the product are stamped with material composition to make recycling more efficient.
  • Page 10: The Computer At A Glance

    The Compaq Deskpro EN Series, Small Form Factor and Net PC models, is a line of full-featured PCs in a small, highly integrated design offering leading manageability, serviceability, and consistency. Each computer is designed for easy deployment in small workspace environments. An optional...
  • Page 11 Removable storage includes a 3.5-inch, 1.44-MB diskette drive (Small Form Factor models) Compaq Slimline 24X Max CD-ROM Drive on select models (Small Form Factor models) Integrated Compaq 10/100 TX NIC Intel WOL UTP PCI Controller with Remote Wakeup, including RJ-45 cable interface Compaq Enhanced Keyboard Two expansion slots - one PCI slot and one PCI/ISA combo...
  • Page 12: Front Panel Components

    Front Panel Components Note: Net PC models do not feature a diskette drive or CD-ROM drive. Power Button Diskette Drive Activity Light Diskette Eject Button CD-ROM Eject Button CD-ROM Manual Eject Hole Hard Drive Activity Light Power-On Light Guide to Features & Upgrades...
  • Page 13: Rear Panel Components

    Rear Panel Components Voltage Select Switch Ethernet RJ-45 Activity Lights Power Cord Connector Serial Connector 1 Line Out Connector Microphone Connector Universal Serial Bus (USB) Connectors Parallel Connector Ethernet RJ-45 Connector Serial Connector 2 Mouse Connector < Keyboard Connector Monitor Connector The Computer at a Glance Switches voltage between 115V and 230V to match geographical requirements.
  • Page 14: Drive Positions

    WARNING: This equipment is designed for connection to a grounded (earthed) outlet. The grounding type plug is an important safety feature. To avoid the risk of electrical shock or damage to your equipment, do not disable this feature. Drive Positions Standard 3.5-inch, third-height, 1.44-MB diskette drive Optional CD-ROM drive* Standard hard drive bay (3.5-inch, third-height)
  • Page 15: Using The Compaq Enhanced Keyboard

    Using the Compaq Enhanced Keyboard Ctrl Used in combination with another key; its effect depends on the application software you are using. Windows Used to open the Start menu in Microsoft Windows 95 and Windows NT Logo* Workstation 4.0. Used in combination with other keys to perform other functions (see the following table).
  • Page 16: Windows Logo Key Functions

    Windows Logo Key You may use the Windows Logo keys in combination with other Functions keys to perform certain functions in Windows 95 and Windows NT Workstation 4.0, as shown in the following table: Windows logo key + F1 Windows logo key + Tab Windows logo key + E Windows logo key + F Windows logo key + Ctrl+F...
  • Page 17: Graphics Capabilities

    Click Start, then click Settings. Click Control Panel, then select the Display icon. Click the Settings tab. In the Desktop Area box, drag the Screen pointer to the desired resolution. The two pointers in the Desktop Area box, Screen and Desktop, allow you to set virtual desktop modes.
  • Page 18: Using Windows Nt 4.0

    Click Start, then click Settings. Click Control Panel, then select the Display icon. Click the Settings tab. In the Desktop Area box, drag the Screen pointer to the desired resolution. The two pointers in the Desktop Area box, Screen and Desktop, allow you to set virtual desktop modes.
  • Page 19: Embedded 16-Bit Audio With Premiersound

    Embedded 16-Bit The Deskpro PremierSound audio system provides an integrated, “no desktop clutter” audio solution delivering Audio with exceptional sound output and clarity. The Deskpro PremierSound PremierSound audio system is comprised of four sections, each individually optimized to work as a complete audio solution.
  • Page 20: Turning Off Your Computer

    Turning Off Your To exit Windows and automatically turn off the computer, click Start, then click Shut Down. Computer In Windows NT Workstation 4.0, the power button always functions as an on/off switch. In Windows 95, however, pressing the power button does not turn off power altogether, but instead causes the computer to enter a low-power standby.
  • Page 21: Using Network Communications

    chapter SING ETWORK Access to a computer network immediately increases your productivity potential. Your computer is network ready, which means it has an embedded network controller and preinstalled network device drivers. Once the network connection is active, you can share resources such as a printer, exchange information from computer to computer, and run common software programs.
  • Page 22 Remote Management Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD for Compaq Desktop, Portable, and Workstation Products or at the Compaq Web Site at
  • Page 23: Connecting To An Ethernet Network

    Connecting to an An RJ-45 (8-pin) Ethernet connector is built into the computer on the rear panel. To connect to an Ethernet network: Ethernet Network 1. Using the network cable appropriate for your network, 2. Ensure that both connections are secure. The following illustration shows the Ethernet RJ-45 activity lights 2.
  • Page 24: Interpreting The Network Status Lights

    Interpreting the The rear panel has two network status lights for the RJ-45 connector. The yellow link light will illuminate when the Network Status network driver is properly configured and the system is Lights physically connected to an active network. The green activity light illuminates when the computer detects network activity.
  • Page 25: Installing The Network Drivers

    Installing the The device drivers in the network software enable the computer to communicate with the network. Network Drivers Complete instructions for installing the network device drivers are available in the file C:\CPQNET\README.TXT. Changing the Default Configuration To change the default configuration settings, run Computer Setup.
  • Page 26: Upgrading The Computer

    PGRADING THE Compaq Deskpro EN Series, Small Form Factor and Net PC models, make upgrades and service easy with a slide-out system board and tool-less access to most internal components. Quick release cover latches, located on the sides of the computer, allow easy removal of the computer cover without the use of tools.
  • Page 27: Mounting The Computer

    You can install the computer on, under, or beside your Mounting the workspace. There are three methods of installation: the self- mounting method, the bracket mounting method, and the Computer drawer installation method. Self-Mounting Method The self-mounting method requires removing the system board. Compaq recommends that you contact your authorized Compaq dealer or service provider when using this installation.
  • Page 28 Vertical Mounting Bracket Method Horizontal Mounting Bracket Method Guide to Features & Upgrades...
  • Page 29: Drawer Installation Method

    Drawer Installation Method When installing the computer chassis in a drawer, the following conditions must be met to ensure proper air flow: Upgrading the Computer At least three inches (7.6 cm) of clear space between the back of the drawer and anything behind it, such as a wall or the back panel of a desk.
  • Page 30: Device Installation Sequence

    Device Installation It is very important that you follow this sequence of steps to ensure the proper installation of any optional equipment: Sequence 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock it. For more information about Computer Setup, refer to the Software Reference Guide.
  • Page 31: When To Reconfigure The Computer

    10. Reconfigure the computer, if necessary. 11. If you normally lock the Smart Cover Lock, relock it using When to System configuration is the process of specifying the devices and programs that make up a computer system. When you add Reconfigure the or remove optional equipment, you must reconfigure the Computer...
  • Page 32 3. Disconnect the power cord from the power outlet, and disconnect any external devices. WARNING: Before removing the computer cover, ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet. 4. Press in the button on each side of the front bezel to release the quick release cover latches.
  • Page 33: Removing The Expansion Board Cage

    Removing the To remove the expansion board cage: Expansion Board Cage Removing the Expansion Board Cage Upgrading the Computer 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock it. 2. Turn off the computer and any external devices. 3.
  • Page 34: Installing An Expansion Board

    The Net PC models have two PCI expansion slots 1 located on Installing an the expansion board cage; Small Form Factor models have one PCI/ISA combination expansion slot 2 and one PCI expansion Expansion Board slot 1. Each slot can accommodate an expansion board up to seven inches (17.8 cm) in length.
  • Page 35 Removing the Retaining Screw and Expansion Slot Cover Installing an Expansion Board 3-10 Upgrading the Computer 6. Remove the retaining screw that secures the slot cover to the expansion board cage, then remove the slot cover. 7. Install the expansion board.
  • Page 36: Upgrading Memory

    DIMMs also be 66 MHz. If the system bus speed is 100 MHz, the use of 100-MHz DIMMs is required. On the Compaq Deskpro EN Series Personal Computer, Small Form Factor and Net PC models, processors with speeds of 266 to 333 MHz have bus speeds of 66 MHz;...
  • Page 37 To insert or remove a memory module: 3-12 Upgrading the Computer CAUTION: Your DIMM sockets have gold metal contacts. When upgrading your memory, it is important to use DIMMs with gold metal contacts (not tin-lead) to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other.
  • Page 38 5. Push in on the side of the easy access drive bay 1 and rotate the drive bay to an upright position 2. CAUTION: Check the position of all cables and wires before raising or lowering the easy access drive bay to prevent damage. Rotating the Easy Access Drive Bay Guide to Features &...
  • Page 39 6. Locate the DIMM sockets on the system board. Locating the DIMM Sockets 3-14 Upgrading the Computer...
  • Page 40 7. Press out on both latches of the DIMM socket at the same time 1. This releases the module and partially pushes it out of the socket. 8. Lift the module from the socket. 9. To install a memory module, reverse the procedure. Push the module down 2 into the socket, ensuring that it is fully inserted and properly seated 3.
  • Page 41: Upgrading Graphics Memory

    Upgrading Graphics The computer comes with 4 megabytes of graphics memory preinstalled. You can add a 4-MB graphics memory module for Memory a total of 8 MB of graphics memory. Installing an Upgrade Memory Module 3-16 Upgrading the Computer 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock it.
  • Page 42: Upgrading The Hard Drive

    Upgrading the Hard The 3.5-inch hard drive is located on the right side of the computer. To remove and replace the drive: Drive Disconnecting Cables from the Hard Drive 9. Change the resolution to take advantage of the additional display modes now available with the upgraded memory. Refer to “Customizing the Monitor Display”...
  • Page 43 Removing the Hard Drive 3-18 Upgrading the Computer 7. Pull the locking lever on the left side of the drive to the left. Slide the drive to the rear of the bay, then lift the drive from the bay. When replacing the hard drive, transfer the four screws from the old drive to the new one.
  • Page 44: Installing Drives

    Installing Drives Small Form Factor models have two external bays. One external bay contains a preinstalled diskette drive that can be upgraded. This section describes how to remove the bezel blank and install a CD-ROM drive into the other external bay. Net PC models have no removable media drives.
  • Page 45: Installing A Cd-Rom Drive

    Installing a CD-ROM Drive To install an optional Compaq Slimline 24X Max CD-ROM drive: Installing Guide Screws in the CD-ROM Drive 3-20 Upgrading the Computer 1. Install two guide screws on each side of the drive. All screws are shoulder-head screws. 2.
  • Page 46 3. Raise the easy access drive bay to the upright position and connect the flat ribbon cable to the system board. Connecting the Flat Ribbon Cable 4. Return the easy access drive bay to the normal position and connect the ribbon cable to the rear of the drive. (If you have also installed an audio board on the computer, connect the audio cable from the P7 connector on the system board to the audio board.)
  • Page 47 Connecting the Ribbon Cable to the CD-ROM Drive 3-22 Upgrading the Computer 5. Remove the bezel blank from the front bezel. 6. Replace the computer cover. 7. The system will automatically recognize the Compaq CD-ROM drive and will automatically reconfigure the computer.
  • Page 48: Smart Cover Lock

    Smart Cover Lock The Smart Cover Lock is a software-controllable cover lock, controlled by the setup password. This lock prevents unauthorized access to the internal components. The computer ships with the Smart Cover Lock in the unlocked position. For more information about locking the Smart Cover Lock, refer to the Software Reference Guide.
  • Page 49 To obtain a FailSafe Key: To open the computer cover: Removing the Smart Cover Lock Screws 3-24 Upgrading the Computer Contact your authorized Compaq reseller or service provider. Refer to the Compaq World Wide Web site ( for ordering information. Call the appropriate number found in the Contacting Customer Support guide.
  • Page 50 4. Remove the computer cover. To reattach the Smart Cover Lock, secure the lock in place by replacing the front tamper-proof screw 2 and tightening the rear screw 3. Unlock the solenoid 1 before replacing the computer cover. Reattaching the Smart Cover Lock Guide to Features &...
  • Page 51: Installing The Cable Lock Provision

    Installing the Cable The cable lock provision consists of a three-piece security bracket. The bottom part of the bracket is attached to the Lock Provision computer with a screw; the top part of the bracket covers the screw and prevents its removal. Attaching a Cable Lock 3-26 Upgrading the Computer...
  • Page 52: Replacing The Battery

    Replacing the The battery that comes with your computer provides power to the real-time clock and has a lifetime of about five years. When Battery replacing the battery, use a CR2032 or equivalent 3-volt lithium coin cell battery. Locating the Battery on the System Board 1.
  • Page 53 Removing the Coin Cell Battery 10. Reset the date and time, your passwords, and any special 3-28 Upgrading the Computer 4. Lift the battery out of its holder. 5. Slide the replacement battery into position with the “plus” side up. 6.
  • Page 54 In North America, dispose of nickel metal hydride or lithium-ion batteries by taking advantage of the Compaq battery recycling program. You will be provided with a postage-paid battery pack mailer preaddressed to a reclamation facility where the metals are recycled. Call the telephone number listed for your location in the Contacting Customer Support guide for more information.
  • Page 55: Appendix A Specifications

    PECIFICATIONS This appendix provides physical and performance specifications for the computer, keyboard, mass storage devices, and network interface controller. Desktop Dimensions Height Width Depth Weight Weight Supported (maximum distributed load) Temperature Range Operating Shipping Power Supply Operating Voltage Range...
  • Page 56 Dimensions Height Width Depth Weight Size and Capacity Size (in) High Density (MB) Low Density (KB) Light Height (in) Bytes per Sector Sectors per Track High Density Low Density Tracks per Side High Density Low Density Read/Write Heads Average Access Time (ms) Track-to-Track (high/low) Average (high/low) Latency Average...
  • Page 57 Applicable Disc Disc Diameter Capacity Center Hole Disc Thickness Track Pitch Access Time Random Full Stroke Audio Output Level Data Transfer Rate Sustained Burst Slimline 24X CD-ROM Drive CD-ROM mode1, mode 2 Mixed mode (audio and data combined) CD-DA Photo CD (single and multi-session) CDi ready CD-XA ready 12 cm, 8 cm...
  • Page 58 Sampling rate Maximum Voltage (peak to peak) Microphone-In Line-Out Impedance (nominal) Line-Out Speaker Frequency Response Data Types alaw Mono/Stereo Resolutions Memory Configurations Display Connector Feature Connector Electrical Bus BIOS Specifications Audio System 5.51 KHz to 44 KHz (adjustable) 0.125 Vp-p 4.0 Vp-p 0.7 Vrms at-47 K ohms (typical) 450 Hz to 4000 Hz...
  • Page 59: Specifications

    Network Interface Controller (NIC) Physical Connectors Operating Environment Temperature Humidity Electrical Bus Network Cable Specifications Cable for RJ-45 Connections The RJ-45 connection uses an unshielded twisted pair (UTP) cable of 22, 24, or 26 gauge. The cable must comply with the IEEE 802.3 10BASE-T standard.
  • Page 61: System Board Jumpers And Switches

    appendix YSTEM OARD WITCHES This section provides information for setting DIP switches after upgrading the processor and for setting jumpers to enable, disable, or clear passwords or clear the configuration memory (CMOS). To set the system board jumpers and switches, you must remove the computer cover.
  • Page 62 Setting Processor After you upgrade the processor, the system will automatically Speed detect the bus speed of your processor and configure the system to run at maximum bus speed. However, the core speed of the processor must be configured by changing the SW1 DIP switch settings on the system board as shown in the following table.
  • Page 63 Location of SW1 DIP Switches on the System Board Disabling or To disable the power-on or setup password features, or to clear the power-on or setup passwords if you forget them and cannot Clearing the Power- access the computer system or Computer Setup, complete the On and Setup following steps: Passwords...
  • Page 64 Clearing The computer’s configuration memory (CMOS) may occasionally be corrupted. When this occurs, it is usually due to Configuration software or hardware that is not functioning accurately or due to Memory the addition or removal of expansion boards. If the computer’s configuration memory becomes corrupted, clear the configuration memory: System Board Jumpers and Switches...
  • Page 65 4. Remove the computer cover. Refer to “Removing the Computer Cover” in Chapter 3. 5. Locate the jumper labeled E50. Location of the E50 Jumper and Pins 1-3 on the System Board 6. Remove the jumper from pins 1 and 2, place it on pins 2 and 3 for approximately 30 seconds, then return it to pins 1 and 2.
  • Page 66 Using a Power Strip If you connect your computer to an electric power strip and would like to turn on power to the computer using the switch on to Control Power the power strip, set S6 on SW1 to ON. System Board Jumpers and Switches When you restart the computer and the screen displays a message that says “system options not set,”...
  • Page 67: Index

    audio system specifications, A-4 network installation procedure, 2-3 autosensing capabilities, disabling, 2-4 battery proper disposal, 3-29 replacing, 3-27 safety, 3-28 bezel removing drive, 3-19 bracket mounting of computer, 3-2 bus speed, 3-11 buttons CD-ROM eject, 1-3 diskette eject, 1-3 power, 1-3 cable lock provision, 3-26 cache, 1-1 CD-ROM drive, 1-2...
  • Page 68 front panel components, 1-3 graphics controller capabilities, 1-8 specifications, A-4 graphics memory upgrading, 3-16 hard drive activity light, 1-3 horizontal mounting of computer, 3-2 installation sequence, 3-5 installing the computer, 3-2 bracket mounting, 3-2 drawer installation, 3-4 self-mounting, 3-2 keyboard connector, 1-4 specifications, A-2 tilt feet, 1-7...
  • Page 69 power-on light, 1-3 processor speeds, 1-1 processor speed settings, B-2 Remote Wakeup, 2-2 RJ-45 activity lights, 1-4 cable specifications, A-5 network connector, 1-4, 2-3 network installation procedure, 2-3 self-mounting of computer, 3-2 serial connector, 1-4 Smart Cover FailSafe Key, 3-23 Smart Cover Lock, 1-1, 3-23 specifications, A-1 audio system, A-4...