The Door Will Not Open - Miele PWM 507 Hygiene Operating And Installation Instructions

Problem solving guide
General problems with the washing machine
Problem
The drum remains
stationary but the
programme keeps
running.

The door will not open

Problem
The door cannot be
pulled open during a
programme.
 Programme cancelled
appears in the display
at the end of a
programme or after a
programme has been
cancelled.
The following appears
in the display:

The door lock is jammed.
Call Miele.
50
Possible cause and remedy
 Switch the washing machine off and then back on
with the  button.
 Note the message in the display.
 Touch the Start/Stop sensor.
The programme will continue and the drum will spin.
Possible cause and remedy
The door is locked during the washing process.
 Touch the Start/Stop sensor.
 Select
Cancel programme
The door will unlock and you will be able to pull it
open.
There is still water in the drum and the machine is
unable to drain.
 Clean the drain system as described in "Opening
the door in the event of a blocked drain outlet and/
or power cut".
For safety reasons, the door cannot be opened if the
suds temperature is higher than 55°C.
 Wait until the temperature in the drum has
decreased and the message has gone out in the
display.
The door lock has jammed.
 Call Miele.
or Add laundry .