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Faults and what to do about them
en
Faults
Foam is leaking from the
detergent drawer.
Repeated, intensive foam-
ing.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The spin cycle runs sev-
eral times.
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Odours, stain formation in
the appliance.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
The Touch-Display indica-
tor lights do not work
while the appliance is run-
ning.
44
Cause/Remedy
Have you used too much detergent? Use less detergent for the next wash
cycle.
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into the
manual dosing compartment (not suitable for outdoor clothing, sportswear or
items stuffed with down).
Use commercially available low foam detergent and care product which are
suitable for machine.
Have you used too much detergent? Add less detergent the next time you run a
wash cycle with the same load.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the max. mark.
Not a fault – the unbalanced load detection system has interrupted the
■
spin cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
Is
(Easy iron) additional programme setting selected (depending
■
on the model)?
Is
(Silent wash) additional programme setting or Silent wash pro-
■
gramme selected (depending on the model)?
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly distributing the laundry.
Not a fault – the foam detection system is activated – a rinse cycle has
■
been switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the Touch-
Display.
Run the Drum Clean 60°C programme without laundry.
Add washing powder or a detergent containing bleach.
To prevent foaming, only use half the amount of detergent recommend-
Note:
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
Is the appliance aligned? ~ "Alignment" on page 20
■
Are the appliance's feet fixed? Secure the appliance's feet.
■
Have the transport locks been removed? ~ "Removing the transport
■
locks" on page 15
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
■
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