Bosch WAU28PEHSN User Manual And Installation Instructions

Bosch WAU28PEHSN User Manual And Installation Instructions

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WAU28PEHSN
[en]
User manual and installation
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Summary of Contents for Bosch WAU28PEHSN

  • Page 1 Washing machine WAU28PEHSN [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   35 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 35 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   36 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 36 1.6 Safe cleaning and mainten-...
  • Page 3 16 Home Connect ......   44 21 Customer Service.....    70 16.1 Home Connect settings.. 44 21.1 Product number (E-Nr.) and production number (FD).. 70 16.2 Connecting the appliance to a WLAN home network 22 Consumption values....   71 (Wi-Fi) with WPS function .. 44 16.3 Connecting the appliance 23 Technical specifications..
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage If the water pressure is too high or Preventing material damage 2 Preventing material too low, the appliance may not be able to operate properly. damage Make sure that the water pressure ▶ in the water supply system is min. Follow these instructions to avoid ma- Preventing material damage 100 kPa (1 bar) and max.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Reduce the washing temperature for Environmental protection and saving energy 3 Environmental protec- lightly and normally soiled laundry. tion and saving energy a At low temperatures, the appliance consumes less energy. For light to Environmental protection and saving energy normal soiling, lower temperatures 3.1 Disposing of packaging than indicated on the care label...
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and flashes.
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 16 en Installation and connection Connect the water inlet hose. Water outlet connection types This information is intended to help you to connect this appliance to the water outlet. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 17: Aligning The Appliance

    Installation and connection en Screw the lock nuts tightly against 4.6 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Detergent Drawer

    Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 27 Programme selector...
  • Page 20 en Familiarising yourself with your appliance...
  • Page 21: Display

    Display en Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining ⁠ 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 22 en Display Display Designation Description Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Wi-Fi ¡ Lights up: The appliance is connected to your home network.
  • Page 23 Display en Display Designation Description Foam detection The appliance has detected too much system foam. Door ¡ Lights up: The door is locked and can- not be opened. ¡ Flashes: The door is not closed prop- erly. ¡ Off: The door is unlocked and can be opened.
  • Page 24: Buttons

    en Buttons Buttons 7 Buttons The selection of programme settings depends on the selected programme. You Buttons can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description (Start Pause) ¡ Start Start, cancel or pause the pro- gramme.
  • Page 25 Buttons en Button Selection Description ⁠ - 1400 (Spin – 1400 rpm Adjust the spin speed or deactivate Speed) the spin cycle. is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle. The laundry stays wet inside the drum.
  • Page 26 en Buttons Button Selection Description (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent for the prewash directly in the drum.
  • Page 27 Programmes en ⁠ ⁠ ⁠ i-DOS   ⁠ ⁠ ⁠  i-DOS   ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ – ⁠ Speed Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes ⁠ ⁠ i-DOS   ⁠ ⁠  i-DOS   ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ – Speed Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en ⁠ i-DOS   ⁠  i-DOS   ⁠ Speed Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes ⁠ i-DOS   ⁠ –  i-DOS   ⁠ – – – – – – Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en – – ⁠ i-DOS   ⁠ – – –  i-DOS   ⁠ – – – – – – – – – – – – – – Speed Max. spin speed – 1400 1400 (rpm) – – – Max. temperature (°C) Max.
  • Page 32 en Programmes – – ⁠ i-DOS   ⁠ – –  i-DOS   ⁠ – – – – – – – – – – Speed Max. spin speed 1400 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en ⁠ ⁠ i-DOS   ⁠ ⁠  i-DOS   ⁠ – – – ⁠ ⁠ ⁠ Speed Max. spin speed 1400 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34 en Programmes ⁠ i-DOS   ⁠  i-DOS   ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 35: Accessories

    Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Pedestal with drawer Install the appliance at a WMZPW20W raised height so that it can be easily loaded and unloaded. Fixing brackets Improves the stability of WMZ2200 the appliance.
  • Page 36: Laundry

    en Laundry Pour approx. 1 litre of water into Press (Start Pause) to start the the manual dosing compartment. programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 39 Laundry 11 Laundry Laundry...
  • Page 37: Sorting Laundry

    Laundry en – Some stubborn or dried-in stains To improve washing results and ▶ can be removed by washing prevent discolouration, sort the several times laundry according to the following criteria before washing. 11.2 Sorting laundry – Type of fabric and fibre type –...
  • Page 38: Detergents And Care

    en Detergents and care products Tip: You can find more information Notes about care symbols at www.gine- ¡ only use liquid detergents that are tex.ch. self-flowing ¡ Do not mix different liquid deter- gents ¡ Do not mix detergent and fabric Detergents and care products 12 Detergents and care softener products...
  • Page 39: Basic Operation

    Basic operation en You can find out how hard your water is from your local water com- pany or measure it yourself using a water hardness tester. Water hardness Hardness range Total hardness in mmol/ German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II)
  • Page 40: Setting A Programme

    en Basic operation 13.4 Saving the programme 13.2 Setting a programme settings Set the programme selector to the You can save your individual pro- required programme → Page 27. gramme settings as favourites. Requirements ¡ A programme has been set. ¡ The programme settings have been adjusted.
  • Page 41: Adding Detergent And Care Product

    Basic operation en Note: Ensure that there is no laun- 13.8 Adding laundry dry trapped in the door. Note: Please read the information in Close the door. the Safety → Page 4 and Preventing material damage → Page 10 sections 13.6 Adding detergent and to ensure that you use the appliance care product safely.
  • Page 42: Switching Off The Appli

    en Childproof lock Open the door. Leave the door and detergent drawer open so that residual water Remove the laundry. can evaporate. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold ⁠...
  • Page 43: Dispenser Contents

    Intelligent dosing system en ¡ If you change the liquid detergent 15.2 Dispenser contents or fabric softener, empty and clean Notes the dispenser beforehand. ¡ If you change the content of the → "Cleaning the detergent drawer", dispenser, the basic dosage for Page 49 this dispenser is reset.
  • Page 44: Home Connect

    en Home Connect 16.1 Home Connect settings Home Connect 16 Home Connect Adapt Home Connect to your needs. This appliance is network-capable. Home Connect You can find the Home Connect set- Connecting your appliance to a mo- tings in the basic settings for your ap- bile device lets you control its func- pliance.
  • Page 45: (Wi-Fi) With Wps Function

    Home Connect  en If the display shows Home Con- nect Error, the appliance is not connected to the home network. Check whether your appliance is ‒ in range of your home network. Reconnect the appliance to the ‒ WLAN home network (Wi-Fi) with WPS function.
  • Page 46: Connecting Your Appliance

    en Home Connect If the display shows Home Con- Press repeatedly until the dis- nect Error, the appliance is not play shows on. connected to the home network. a Wi-Fi is activated. Check whether your appliance is ‒ in range of your home network. 16.6 Deactivating Wi-Fi on the Reconnect the appliance to the ‒...
  • Page 47: Data Protection

    Home Connect  en Press a The display shows Yes. Press a The network settings are reset. a If End is shown on the display, the network settings are reset. Tip: If you wish to operate your appli- ance again via the Home Connect app, you will need to reconnect it to the Wi-Fi and to the Home Connect app.
  • Page 48: Overview Of The Basic Settings

    en Basic settings Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet)
  • Page 49: Cleaning The Drum

    Cleaning and servicing en 18.3 Cleaning the detergent with nothing but water and a drawer damp cloth. If you change detergent or the deter- Remove all de- Fresh deposits gent drawer is dirty, clean the deter- tergent residue, are easier to re- gent drawer and the pump unit of the spray residue or move without...
  • Page 50 en Cleaning and servicing Unclip the detergent drawer lid ATTENTION! The pump unit con- and remove it. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶...
  • Page 51: Descaling

    Cleaning and servicing en 18.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
  • Page 52 en Cleaning and servicing Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 53 Cleaning and servicing en Insert the pump cap and screw it Cleaning the drain pump on as far as it will go. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance 90°...
  • Page 54: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Reattach the water outlet hose and 18.6 Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
  • Page 55 Cleaning and servicing en Remove the water inlet hose from Cleaning the filter on the the tap. appliance Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.
  • Page 56 en Cleaning and servicing Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
  • Page 57: Troubleshooting

    Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 58 en Troubleshooting Fault Cause and troubleshooting "E:36 / -10" Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 51 ▶ "E:10 / -00 / -10 / The pump for the intelligent dosing system is blocked.
  • Page 59 Troubleshooting en Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 60 en Troubleshooting Fault Cause and troubleshooting The programme does → "Deactivating the childproof lock", Page 42 ▶ not start. ⁠ is activated. Check whether ⁠ is activated. ▶ → "Buttons", Page 24 Laundry is caught in the door. Open the door again. Remove any trapped laundry. Close the door.
  • Page 61 Troubleshooting en Fault Cause and troubleshooting The water is not drain- Drain pump is blocked. ing. → "Cleaning the drain pump", Page 51 ▶ is activated. Continue the programme by selecting Centrif. or ▶ Urpumpning and pressing The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
  • Page 62 en Troubleshooting Fault Cause and troubleshooting The programme dura- The programme operation is optimised electronically. tion changes during This may change the programme duration. the wash cycle. Not a fault – no action required. ▶ The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry.
  • Page 63 Troubleshooting en Fault Cause and troubleshooting High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶ spin speed. is activated. Select the programmes that are suitable for the ▶...
  • Page 64 en Troubleshooting Fault Cause and troubleshooting Loud noises during Secure the appliance feet. Aligning the appliance ▶ the spin cycle. Transit bolts have not been removed. Removing the transit bolts ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 51 ▶...
  • Page 65 Troubleshooting en Fault Cause and troubleshooting The spin result is not Start the Centrif. programme. ▶ satisfactory. The laun- Unbalance load detection system is using a reduced dry is too wet/too spin speed to eliminate an unbalance. damp. Redistribute the laundry in the drum. ▶...
  • Page 66 en Troubleshooting Fault Cause and troubleshooting Insufficient cleaning. Basic dosage is not correctly adjusted. If intelligent dosing is activated, adjust the basic ▶ dosage → Page 43 correctly. Detergent or care products have congealed in dis- pensers of the intelligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 38 Drain the dispenser.
  • Page 67 Troubleshooting en Fault Cause and troubleshooting Water is leaking out at Connect the water outlet hose correctly. Water out- ▶ the water outlet hose. let connection types Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 49 ▶...
  • Page 68: Transportation, Storage And Disposal

    en Transportation, storage and disposal Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 51 Requirement: The drain pump is Detach the hoses. empty. → Page 51 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...
  • Page 69: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. the manual dosing compartment in the detergent drawer. Start the Urpumpning programme. a The unused detergent cannot flow straight into the outlet during the next wash.
  • Page 70 en Customer Service If you contact Customer Service, you tronic appliances (waste will require the product number (E- electrical and electronic Nr.) and the production number (FD) equipment - WEEE). of your appliance. The guideline determ- The contact details for Customer Ser- ines the framework for vice can be found in the enclosed the return and recycling...
  • Page 71 Consumption values en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 72 0,50 W Declaration of Conformity 24 Declaration of Con- ¡ Time until the formity networked standby mode Robert Bosch Hausgeräte GmbH Declaration of Conformity is set (Wi-Fi): hereby declares that the appliance not used Min. with Home Connect functionality ¡ Networked meets the essential requirements and...
  • Page 73 Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 76 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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