Bosch WAU28PH2ES User Manual And Installation Instructions

Bosch WAU28PH2ES User Manual And Installation Instructions

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Washing machine
WAU28PH2ES
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAU28PH2ES

  • Page 1 Washing machine WAU28PH2ES [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Futher information and explanations are available online: Table of contents 1 Safety ..........   4 6 Before using for the first time ...    19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
  • Page 3 15 Intelligent dosing system ..   34 22 Consumption values....   59 15.1 Starting the programme 23 Technical data ......   60 with intelligent dosing sys- tem ......... 34 24 Declaration of Conformity ..   60 15.2 Filling the dispensers ..... 35 15.3 Dispenser contents .... 35 15.4 Basic dosage ...... 36 16 Home Connect ......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety ▶ If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶...
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
  • Page 12: Energy Saving Mode

    en Installation and connection 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
  • Page 13 Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
  • Page 14: Connecting The Appliance

    en Installation and connection Unscrew and remove Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Remove the power cable from the holder. 4.5 Connecting the appliance Connecting the water inlet hose Remove the 4 sleeves.
  • Page 15: Aligning The Appliance

    Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- → Page 30. 4.6 Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- Open the water tap carefully and...
  • Page 16: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. 5.2 Detergent drawer Maintenance flap for the drain pump → Page 42 Note: Observe the manufacturer's in-...
  • Page 18: Control Panel

    en Familiarising yourself with your appliance Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 26 Programme selector...
  • Page 19: Before Using For The First Time

    first time en tivate the activated settings by re- Pour approx. 1 litre of water into peatedly pressing on the relevant the manual dosing compartment. buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶...
  • Page 20: Display

    en Display 7 Display The display shows the current settings, options or relevant information. Example: Display Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. ⁠   10 "Ready in" time → "Buttons", Page 23 Recommended The maximum load capacity for the selec-...
  • Page 21 Display en Display Designation More information Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
  • Page 22 en Display Display Designation More information ⁠ Voltage control Flashes: The automatic voltage control system system detects impermissible voltage drops. This will pause the programme. Note: The programme will continue when the voltage is permissible again. ⁠ Voltage control Flashes: The programme has been system paused because of impermissible voltage drops.
  • Page 23: Buttons

    Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information (Start/Pause) ¡ Start Start, cancel or pause the pro- gramme. ¡ Cancel ¡ Pause Speed ¡ Activate Activate or deactivate a shorter pro- gramme duration.
  • Page 24 en Buttons Button Selection More information  (Remote Start) ¡ Activate → "Remote start", Page 37 ¡ Deactivate ¡ Open the Home Connect menu ⁠   3s (Child Lock ¡ Activate → "Childproof lock", Page 33 3 sec.) ¡ Deactivate Multiple selection → "Basic settings", Page 39 (Basic Settings) (Prewash) ¡...
  • Page 25 Buttons en Button Selection More information (Memory) ¡ Saving Press the button for approx. 3 seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 32 If you briefly press the button, you can set customised program settings for your program.
  • Page 26: Programmes

    en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Algodón / Al- Wash hard-wearing items made from cotton, linen godão  or blended fabrics. (Cottons) Also suitable as a short programme for normally soiled laundry when you activate Speed.
  • Page 27 Programmes en Programme Description Max. load (kg) ¡ Max. 1400 rpm Delicado/ Wash delicate, washable items made from silk, vis- Seda  cose and synthetic fabrics. (Delicate/Silk) Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
  • Page 28 en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm Automático del- Wash delicate items made from cotton, or synthetic icado  or blended fabrics. (Automatic Soft) Gentle laundry care. The degree of soiling and the type of fabric are automatically detected.
  • Page 29: Laundry

    Programmes en Programme Description Max. load (kg) Rápido 15/30 Wash items made from cotton, or synthetic or blen- min  / ded fabrics. (Super Quick Short programme for small items of lightly soiled 15'/30') laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate Speed.
  • Page 30: Preparing The Laundry

    – Brush sand out of all collars and scanning the QR code in the table of pockets contents or on www.bosch- – Close bed covers and cushion home.com. covers – Close all zips, Velcro fasteners, 11.1 Preparing the laundry...
  • Page 31: Detergents And Care

    Page 12 the digital instruction manual by Press scanning the QR code in the table ▶ of contents or on www.bosch- The switch-on process takes a few home.com. seconds. ¡ Observe the information on safety a An audible function test is carried → Page 4 and preventing material...
  • Page 32: Saving The Programme Settings

    en operation Adjust the programme settings. Ensure that there is no laundry ▶ → "Buttons", Page 23 trapped in the door. Observe the information about op- 13.6 Adding detergent and erating logic → Page 18. care product Notes ¡ The programme settings are not For programmes in which intelligent saved permanently for the pro- dosing is not possible or desirable, gramme.
  • Page 33: Adding Laundry

    Childproof lock en 13.8 Adding laundry 13.11 Switching off the appli- ance After the programme starts, you can remove or add laundry depending on Press the programme status. Turn off the tap. Requirement: A programme has Wipe the rubber gasket dry and re- started. move any foreign objects.
  • Page 34 en Intelligent dosing system Press and hold ⁠   3s for approx. 3 Requirements ▶ seconds. ¡ The laundry is prepared. → "Preparing the laundry", Page 30 ¡ The laundry is sorted. ¡ The laundry is placed in the appli- 15 Intelligent dosing sys- ance.
  • Page 35: Filling The Dispensers

    Intelligent dosing system en Pour liquid detergent and fabric 15.2 Filling the dispensers softener into the relevant dis- If you want to use the intelligent dos- pensers. ing system or if the appliance dis- → "Detergent drawer", Page 17 plays a notification during operation of the appliance, fill the dispensers.
  • Page 36: Basic Dosage

    Home Connect. in the digital instruction manual by scanning the QR code in the table of The Home Connect app guides contents or on www.bosch- you through the entire login pro- home.com. cess. The Home Connect services are not available in every country.
  • Page 37: Setting Up Home Connect

    Home Connect en 16.2 Setting up Home Con- 16.4 Deactivating Wi-Fi on the nect appliance Press and hold for at least Requirements ¡ The Home Connect app is installed three seconds. on your mobile device. Set the programme to position 4. ¡ Wi-Fi has been activated on the a The display shows Con.
  • Page 38: Data Protection

    en Home Connect ¡ Remote start cannot be activated ¡ Status of any previous reset to for safety reasons in the following factory settings. circumstances: This initial registration prepares the – The appliance door is open. Home Connect functions for use and – The detergent drawer has not is only required when you want to been pushed in fully.
  • Page 39: Basic Settings

    Basic settings en 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of the basic settings Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme.
  • Page 40: Changing The Basic Set- Tings

    QR code in the table of gent and fabric softener residue. contents or on www.bosch- home.com. Switch off the appliance. → "Switching off the appliance", 18.1 Cleaning the drum Page 33...
  • Page 41 Cleaning and servicing en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
  • Page 42: Cleaning The Drain Pump

    en Cleaning and servicing Open and remove the service flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. Take the drain hose out of the 18.3 Cleaning the drain pump holder.
  • Page 43 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 42 hot. Since water may remain in the Do not touch the hot detergent ▶...
  • Page 44 en Cleaning and servicing Insert the pump cap. Before the next wash Ensure that the parts of the To prevent unused detergent from ‒ pump cap are correctly as- flowing straight into the outlet in the sembled. next wash, run the programme after you have emptied the drain pump.
  • Page 45: Troubleshooting

    Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 46 en Troubleshooting Fault Cause and troubleshooting "E:36 / -10" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 14 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
  • Page 47 Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or Note: With the error message, the appliance starts a draining process. First wait approx. 5 minutes until the drain process ends. To reset the error message, switch the appliance off. Switch the appliance back on. If the error message is displayed again, call cus- tomer service.
  • Page 48 en Troubleshooting Fault Cause and troubleshooting lights up. Select a suitable programme for draining. ▶ → "Programmes", Page 26 flashes. Door is not closed. Close the door. Press to start the programme. Laundry is caught in the door. Open the door again. Remove any trapped laundry. Close the door.
  • Page 49 Troubleshooting en Fault Cause and troubleshooting The programme does Laundry is caught in the door. not start. Open the door again. Remove any trapped laundry. Close the door. Press to start the programme. The detergent drawer has not been pushed in fully. Push in the detergent drawer until the symbol goes ▶...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting The water is not drain- → "Cleaning the drain pump", Page 42 ▶ ing. is activated. Continue the programme by selecting ▶ pressing The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
  • Page 51 Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 52 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 53 Troubleshooting en Fault Cause and troubleshooting The spin programme Note: Where possible, mix large and small items in does not start. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the  programme. ▶ Rushing, hissing Water is flushed under pressure into the detergent noise.
  • Page 54 en Troubleshooting Fault Cause and troubleshooting The spin result is not is activated. satisfactory. The laun- Select the programmes that are suitable for the ▶ dry is too wet/too type of fabric. damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
  • Page 55 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
  • Page 56 en Troubleshooting Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. Water is leaking out at Water inlet hose is not correctly/securely connected.
  • Page 57: Emergency Release

    → "Installation and connection", in the digital instruction manual by Page 12 and scanning the QR code in the table of → "Starting an empty washing contents or on www.bosch- home.com. cycle", Page 19. Turn off the tap. Empty the water inlet hose. Switch off the appliance.
  • Page 58: Disposing Of Old Appliance

    en Customer Service 20.4 Disposing of old appli- 21 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
  • Page 59 Consumption values en 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
  • Page 60 ¡ Networked standby mode A detailed RED Declaration of Con- (Wi-Fi): 1,50 W formity can be found online at Water pressure ¡ Minimum: www.bosch-home.com among the 100 kPa additional documents on the product (1 bar) page for your appliance. ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm...
  • Page 61 2.4 GHz band (2400–2483.5 MHz): requirements. Max. 100 mW A detailed Declaration of Conformity 5 GHz band (5150–5350 MHz + can be found online at www.bosch- 5470–5725 MHz): Max. 100 mW home.co.uk among the additional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 64 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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