Bosch WAU28PBHSN User Manual And Installation Instructiions

Bosch WAU28PBHSN User Manual And Installation Instructiions

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WAU28PBHSN
[en]
User manual and installation
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Summary of Contents for Bosch WAU28PBHSN

  • Page 1 Washing machine WAU28PBHSN [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Laundry..........    36 General information...... 4 Preparing the laundry ..... 36 Intended use........ 4 Sorting laundry ....... 37 Restriction on user group.... 4 Degrees of soiling ...... 37 Safe installation ........ 5 Care symbols on the care labels ... 37 Safe use ........... 7 Detergents and care products..
  • Page 3 Activating Wi-Fi on the appliance... 46 Deactivating Wi-Fi on the appli- ance.......... 46 Software update ...... 46 Resetting the appliance network settings ........... 46 Data protection....... 47 Basic settings........    48 Overview of the basic settings .. 48 Changing the basic settings .. 48 Cleaning and servicing ....   48 Tips on appliance care.... 48 Cleaning the drum...... 49 Cleaning the detergent drawer .. 49...
  • Page 4: Safety

    en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! ¡ Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! ¡ The high weight of the appliance may result in injury when lif- ted. ▶ Do not lift the appliance on your own. ¡ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the appliance. Safe use WARNING ‒ Risk of electric shock! ¡...
  • Page 8 en Safety WARNING ‒ Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. ▶ Do not touch the hot detergent solution. CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation.
  • Page 10 en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
  • Page 11: Preventing Material Damage

    Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues lightly and normally soiled laundry. immediately if they come into At low temperatures, the appliance contact with the appliance. consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label Environmental protection and saving energy...
  • Page 13: Energy Saving Mode

    Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and flashes.
  • Page 14: Contents Of Package

    en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
  • Page 15: Removing The Transit Bolts

    Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
  • Page 16 en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
  • Page 17: Connecting The Appliance

    Installation and connection en When connecting to a 21 mm = ½" Connecting the appliance tap, first fit the adapter with a seal- Connect your appliance to the power ing washer. supply, water inlet and water outlet. Connecting the water inlet hose Note ¡...
  • Page 18: Aligning The Appliance

    en Installation and connection To align the appliance, turn the ap- Drainage into a wash- Fix and secure the wa- pliance feet. Check that the appli- basin ter outlet using an "el- ance is level using a spirit level. bow." → Page 35 Drainage into a plastic Fix and secure the wa- pipe with rubber...
  • Page 19 Installation and connection en The connection details of the appli- ance can be found under "Tech- nical data" → Page 69. Check the mains plug is inserted properly.
  • Page 20: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 21: Detergent Drawer

    Familiarising yourself with your appliance en Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Operating logic "Programmes"...
  • Page 22 en Familiarising yourself with your appliance tivate the activated settings by re- peatedly pressing on the relevant buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶ the display. Do not press on the display using ▶...
  • Page 23: Display

    Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining ⁠ 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 24 en Display Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Wi-Fi ¡ Lights up: The appliance is connected to your home network.
  • Page 25 Display en Display Designation Description ⁠ ¡ No water pressure. ¡ The water pressure is too low. Detergent drawer The detergent drawer has not been pushed in fully. E:60 / -2B Error Error code, error display, signal. Example...
  • Page 26: Buttons

    en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 29. Button Selection Description...
  • Page 27 Buttons en Button Selection Description   (Remote Start) ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
  • Page 28 en Buttons Button Selection Description (Soak) ¡ Activate Activate or deactivate soaking. Before the main wash cycle starts, the laundry re- ¡ Deactivate mains in the water for longer. For laundry with particularly stubborn soiling. (Easy Iron) ¡ Activate Activate or deactivate the reduced creasing pro- gramme.
  • Page 29 Programmes en ⁠ i-DOS   ⁠  i-DOS   ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30: Programmes

    en Programmes ⁠ i-DOS   ⁠  i-DOS   ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en ⁠ i-DOS   ⁠  i-DOS   ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes ⁠ i-DOS   ⁠  i-DOS   ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en ⁠ i-DOS   ⁠  i-DOS   ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34 en Programmes ⁠ i-DOS   ⁠  i-DOS   ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 35: Accessories

    Accessories en Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Pedestal with drawer Install the appliance at a raised WMZ20490 height so that it can be easily loaded and unloaded. A laundry basket for transport- ing the laundry has been integ- rated into the drawer.
  • Page 36: Laundry

    en Laundry Pull out the detergent drawer. Press (Start Pause) to start the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 39 Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- Add washing powder to the...
  • Page 37: Sorting Laundry

    Laundry en – Wash large and small items of To improve washing results and ▶ laundry together prevent discolouration, sort the – Dab fresh stains with soapy wa- laundry according to the following ter (do not rub them) criteria before washing. –...
  • Page 38: Detergents And Care Products

    en Detergents and care products Notes Detergents and care products Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
  • Page 39: Basic Operation

    Basic operation en You can find out how hard your water is from your local water com- pany or measure it yourself using a water hardness tester. Water hardness Hardness range Total hardness in mmol/l German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II)
  • Page 40: Setting A Programme

    en Basic operation Press and hold for approx. 3 Setting a programme ▶ seconds. Set the programme selector to the Press to call up the saved pro- required "programme" → Page 29. gramme. Note: To overwrite the saved pro- gramme, repeat the steps above. Loading laundry Notes ¡...
  • Page 41: Adding Detergent And Care Product

    Basic operation en Press Adding detergent and care The appliance is paused and product checks whether it is possible to For programmes in which intelligent add or remove laundry. Take note dosing is not possible or desirable, of the programme status. you can add detergent to the manual Add or remove laundry.
  • Page 42: Switching Off The Appliance

    en Childproof lock Remove the laundry. Childproof lock Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. Activating the childproof lock Press and hold ⁠ 3s for approx. ▶ 3 seconds. a The controls are locked. a The childproof lock remains active even after the appliance has been switched off.
  • Page 43: Dispenser Contents

    Intelligent dosing system en ¡ If you want to use both dispensers Dispenser contents for liquid detergent, adjust the When it leaves the factory, the dis- "contents of the dispenser" penser is set for fabric softener ⁠ . → Page 43. Alternatively, you can also use this Requirement: ...
  • Page 44: Home Connect

    en Home Connect To end the setting process, wait ¡ Operating the appliance on the ap- briefly. pliance itself always takes priority. During this time it is not possible Note: To adjust the basic dosage for to operate the appliance using the ⁠ , repeat the steps with ⁠...
  • Page 45: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Function

    Home Connect  en a The appliance now sets up its own Wi-Fi network with the name (SSID) HomeConnect. If the display shows Home Con- nect Error, the appliance is not connected to the home network. Call up the Wi-Fi settings on the Check whether your appliance is ‒...
  • Page 46: Connecting Your Appliance To The Home Connect App

    en Home Connect Carry out the steps in the Press and hold for approx. 3 Home Connect app to connect the seconds. appliance. Set the programme to position 4. a If the display shows con and a The display shows Con. lights up permanently, the appli- Press repeatedly until the dis- ance is connected to the home...
  • Page 47: Data Protection

    Home Connect  en Set the programme to position 5. a The display shows rES. Press a The display shows Yes. Press a The network settings are reset. a If End is shown on the display, the network settings are reset. Tip: If you wish to operate your appli- ance again via the Home Connect app, you will need to reconnect it to the Wi-Fi and to the Home Connect...
  • Page 48: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the end of 1 (quiet)
  • Page 49: Cleaning The Drum

    Cleaning and servicing en Press down on the insert and re- Keep the appliance This allows the resid- move the detergent drawer. door and detergent ual water to dry, redu- drawer open after cing odours in the ap- use. pliance. Cleaning the drum If you often wash at a washing tem- perature of 40 °C and lower or the appliance has not been used for a...
  • Page 50 en Cleaning and servicing Empty the detergent drawer. Clean the detergent drawer and the lid with a soft, damp cloth or hand shower. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the Dry the detergent drawer, lid and ▶...
  • Page 51: Descaling

    Cleaning and servicing en Clean the inside of the detergent Disconnect the appliance's mains drawer housing. plug from the power supply. Open the maintenance flap. Push in the detergent drawer. Remove the maintenance flap. Descaling If you add detergent correctly, you do not need to descale your appliance.
  • Page 52 en Cleaning and servicing Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the "Safety"...
  • Page 53: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Clean the interior, the thread on Cleaning the water outlet the pump cap and the pump hous- hose at the siphon ing. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
  • Page 54: Clean The Water Inlet Filters

    en Cleaning and servicing Reattach the water outlet hose and Remove the water inlet hose from secure the connection point using the tap. the hose clamp. Clean the filter with a small brush. Clean the water inlet filters. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low.
  • Page 55 Cleaning and servicing en Requirement: The water inlet hose is Connect the hose and check for empty. leaks. → "Emptying the water inlet hose", Page 54 Disconnect the hose from the rear of the appliance. Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter.
  • Page 56: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 57 Troubleshooting en Fault Cause Troubleshooting "E:36 / -10" Unapproved extension in- Remove any unapproved exten- ▶ stalled on the water drain sions from the water hose. Connect- hose. ing the appliance → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶...
  • Page 58 en Troubleshooting Fault Cause Troubleshooting Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 59 Troubleshooting en Fault Cause Troubleshooting The programme does not ⁠ is activated. Check whether ⁠ is activated. ▶ → "Buttons", Page 26 start. Laundry is caught in the Open the door again. door. Remove any trapped laundry. Close the door. Press to start the programme. The detergent drawer has Push the detergent drawer in as far ▶...
  • Page 60 en Troubleshooting Fault Cause Troubleshooting The water is not draining. is activated. Continue the programme by select- ▶ ing Centrif. or Urpumpning and pressing The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre.
  • Page 61 Troubleshooting en Fault Cause Troubleshooting The programme duration Note: When loading, where possible, changes during the wash place large and small items of laundry cycle. together in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Foam detection system Not a fault –...
  • Page 62 en Troubleshooting Fault Cause Troubleshooting High spin speed not Unbalance load detection Redistribute the laundry in the ▶ reached. system is using a reduced drum. spin speed to eliminate an Note: Where possible, mix large and unbalance. small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 63 Troubleshooting en Fault Cause Troubleshooting Creasing. The load is too large. The next time you run a wash cycle, ▶ reduce the amount of laundry being loaded. The wrong programme is se- Select the programmes that are ▶ lected for the type of fabric. suitable for the type of fabric.
  • Page 64 en Troubleshooting Fault Cause Troubleshooting Detergent residue on the Drain the dispenser. → "Cleaning the detergent drawer", damp washing. Page 49 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 42 Basic dosage is not correctly If intelligent dosing is activated, re- ▶ adjusted.
  • Page 65 Troubleshooting en Fault Cause Troubleshooting Insufficient cleaning. Drain the dispenser. → "Cleaning the detergent drawer", Page 49 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 42 HomeConnect is not work- Different causes are pos- Go to www.home-connect.com. ▶ ing correctly. sible. → "Activating Wi-Fi on the appli- No connection to the home Wi-Fi is switched off.
  • Page 66: Emergency Release

    en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 51 Detach the hoses.
  • Page 67: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four Disposing of old appliance transit bolts and tighten slightly. Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 68: Customer Service

    en Customer Service Make a note of your appliance's de- Customer Service Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service.
  • Page 69: Consumption Values

    Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 70: Declaration Of Conformity

    ¡ Time until the net- worked standby Declaration of Conformity Declaration of Conformity mode is set (Wi-Fi): not used Min. Robert Bosch Hausgeräte GmbH Declaration of Conformity ¡ Networked hereby declares that the appliance standby mode (Wi- with Home Connect functionality Fi): not used W...
  • Page 72 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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