Table of Contents
Advertisement
TROUBLE SHOOTING
Problem:
Possible Causes:
1. Power
2. Fuse
Grill does not
3. Hot Rod
work properly
4. Control Panel
5. Auger Drive Motor
Fire goes out
Too much ash
How to start
SMOKE setting
Unexpected
grill
External Factor
temperature is
displayed
Excess or
discolored
Pellets
smoke
If any symptom is not listed, please contact our customer service at 1-888-837-1380.
Corrective Actions:
1. Make sure the power cord is
plugged in. Verify there is power at
the electrical outlet.
2. Remove the control, check the fuse
on back. Replace the fuse if blown
out.
3. If both of the Draft Inducer Fan and
the Auger Driver Motor are
operating, the Hot Rod needs to be
replaced. If one or both are not
operating, please contact us.
4. Remove the Control Panel, check
the wires and connections.
5. Locate the small fan blade on the
back of the auger drive motor, turn
unit on, if the fan does not turn, it
indicates the Auger Drive Motor
need to be replaced.
Refer to the section of "Maintenance
and Cleaning instructions" at P.26 to
clean the ash.
Start your grill on SMOKE setting with
the lid open, after 3 minutes, close the
lid and turn to any desired temperature
setting.
Grill temperature is influenced by
environmental factors such as high
temperature, wind and direct sun.
Place unit in shaded area. Open the lid
to reduce inside temperature.
Replace moist pellets with fresh dry
pellets.
29 of 30
20191010-Ver.1.0
Advertisement
Table of Contents
