Pentair 1.0 Service Manual page 24

Water Treatment Systems Limited Product Warranty
STATEMENT OF LIMITED PRODUCT WARRANTY
Limited Warranty Coverage
For Pentair product(s) Softeners and Tank filters. The products are warranted to be free from defects in material and/or workman-
ship under normal use and service for the following:
The Resin/Media tank and Brine tank (if applicable), will carry a ten (10) year warranty from the date of shipment. The valve body
will also carry a (10) year warranty. The filter media is not warranted. The filter media service life is dependent on the specific water
conditions and usage. The electrical will carry a five (5) year warranty. Any replacement product(s) provided by Pentair pursuant to
this Limited Warranty will be warranted only for the remainder of the original limited warranty period or thirty (30) days from the date
of shipment, whichever is longer.
The following are specifically excluded from the Limited Warranty coverage provided herein:
• Defects or problems not reported to Pentair during the applicable warranty period.
• Any products manufactured by other companies that are used in connection with Pentair product.
• Problems resulting from the alteration, modification, misuse, abuse, neglect, improper care, maintenance or negligent use,
including but not limited to unprotected outdoor installation of any Pentair product.
Procedure for Obtaining Limited Warranty Coverage
In order to obtain the benefits of this Limited Warranty, defective part(s) and/or product(s) must be returned to Pentair as soon as
possible after discovery of the defect, but not later than the expiration date of the warranty period provided in this Limited Warranty.
The Technical Service Department at Pentair will issue a Warranty Return Authorization (WRA) number for the defective part(s) or
product(s) which must be clearly marked on the outside of the package being returned. Packages must be shipped freight prepaid,
along with a letter stating the part number, serial number, if any, the date of purchase of the item which is claimed to be defective
and a brief description of the problem detected. Pentair is not responsible under this Limited Warranty for any cost incurred for
shipping or transportation in connection with the return of the part(s) or product(s).
Repair or Replacement
Upon receipt of the product and warranty claim, Pentair will verify the reported failure and determine if the part(s) or product(s) is/are
covered by this Limited Warranty. If this Limited Warranty applies, Pentair will, at its option, repair or replace the part(s) or
product(s).
No Liability for Consequential Damages
Unless otherwise required by applicable law, Pentair shall not be liable for any damages whatsoever (including without limitation,
loss time, inconvenience, expenses such as telephone calls, labor or material charges incurred in connection with the removal or
replacement of the part(s) or product(s), special, incidental, consequential, or indirect damages for personal injury, loss of business
profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the
defective part(s) or product(s), even if Pentair has been advised of the possibility of such damages. Pentair entire liability under any
provision of this Limited Warranty shall be limited to the amount actually paid for the part(s) or product(s).
NOTE: Because some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the above
limitation or exclusion may not apply.
No Other Warranties:
Pentair specifically disclaims all other warranties, either express or implied, including, but not limited to implied warranties of mer-
chantability and fitness for a particular purpose, with regard to the part(s), product(s) and/or any accompanying written materials.
This limited warranty gives you specific legal rights. You may have other rights that vary from state/jurisdiction to state/jurisdiction.
Order Department Direct Line: 847-758-5973 • Fax: 847-437-5539
Toll-free: 800-811-3489
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