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Contactless Transaction
To process a Contactless transaction under £20/€15 on a Spire Terminal
For security reasons, Contactless enabled cards do occasionally require PIN entry.
If the terminal prompts for this, process the transaction as a normal CHIP & PIN
transaction. If gratuities are added, the total must still be under £20/€15.
Cashback cannot be added to a contactless transaction.
1.
From the Idle screen (Welcome), key in the sale amount.
2.
The customer should present the card holding it across the screen of the terminal
device. The 4 LEDS will turn green when the transaction is completed.
2.1.
A contactless card may prompt for PIN entry – process this as a normal
CHIP & PIN transaction.
3.
Take the terminal back from the customer and follow the onscreen prompts.
4.
If receipts are printed (this is optional for contactless transactions) retain the
MERCHANT copy for yourself and pass the customer version to the customer.
5.
Terminal will return to the idle screen.
Performing First Time Setup 11
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