Epson DS-30000 User Manual page 5

Regular Cleaning Alert Settings. . . . . . . . . . . . . 92
System Administration. . . . . . . . . . . . . . . . . . . .93
Maintenance
Cleaning Outside the Scanner. . . . . . . . . . . . . . . . .95
Cleaning Inside the Scanner. . . . . . . . . . . . . . . . . . 95
Resetting the Number of Scans After Regular
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Replacing the Roller. . . . . . . . . . . . . . . . . . . . . . . 100
Resetting the Number of Scans After Replacing
the Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Energy Saving. . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Moving the Scanner. . . . . . . . . . . . . . . . . . . . . . . 106
Moving the Scanner on the Desk. . . . . . . . . . . .106
Transporting over a Long Distance. . . . . . . . . . 107
Solving Problems
Scanner Problems. . . . . . . . . . . . . . . . . . . . . . . . 110
Checking Messages on the Control Panel. . . . . .110
The Scanner Does Not Turn On. . . . . . . . . . . . 110
The Scanner Turns Off Unexpectedly. . . . . . . . .110
Problems Starting Scanning. . . . . . . . . . . . . . . . . 110
Document Capture Pro (Windows) Is Not
Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Cannot Start Document Capture Pro
(Windows) or Document Capture (Mac OS). . . 111
Cannot Start Epson Scan 2. . . . . . . . . . . . . . . . 111
Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . 112
Multiple Originals Are Fed. . . . . . . . . . . . . . . . 112
Removing Jammed Originals from the Scanner. 112
The Original Jams in the Scanner Frequently. . . 113
The Special Original Jams in the Scanner
Frequently. . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Paper Protection Does not Work Correctly. . . . 114
The Originals Get Dirty. . . . . . . . . . . . . . . . . . 114
Scanning Speed Slows Down when Scanning
Continuously. . . . . . . . . . . . . . . . . . . . . . . . . . 114
Scanning Takes a Long Time. . . . . . . . . . . . . . .114
The Card Is Not Loaded. . . . . . . . . . . . . . . . . . 115
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 115
Straight Lines Appear when Scanning from
ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Glass Dirt Alert and Sensor Dirt Alert Do
Not Disappear. . . . . . . . . . . . . . . . . . . . . . . . . 116
Colors Are Uneven in the Scanned Image. . . . . 116
Expanding or Contracting the Scanned Image. . 116
Offset Appears in the Background of Images. . . 117
Scanned Image or Text is Blurred. . . . . . . . . . . 117
Moiré Patterns (Web-Like Shadows) Appear. . . 118
The Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Character is not Recognized Correctly. . . . . . . .119
Carrier Sheet And Passport Carrier Sheet Are
Not Recognized Correctly. . . . . . . . . . . . . . . . .119
Cannot Solve Problems in the Scanned Image. . 119
Uninstalling and Installing Applications. . . . . . . . 120
Uninstalling Your Applications. . . . . . . . . . . . . 120
Installing Your Applications. . . . . . . . . . . . . . . 122
Technical Specifications
General Scanner Specifications. . . . . . . . . . . . . . . 124
Dimensions and Weight Specifications. . . . . . . . . 125
Electrical Specifications. . . . . . . . . . . . . . . . . . . . 125
Scanner Electrical Specifications. . . . . . . . . . . . 125
AC Adapter Electrical Specifications. . . . . . . . . 125
Environmental Specifications. . . . . . . . . . . . . . . . 126
System Requirements. . . . . . . . . . . . . . . . . . . . . . 126
Standards and Approvals
Standards and Approvals for European Models. . . 129
Standards and Approvals for Australian Models. . . 129
Where to Get Help
Technical Support Web Site. . . . . . . . . . . . . . . . . .131
Contacting Epson Support. . . . . . . . . . . . . . . . . . 131
Before Contacting Epson. . . . . . . . . . . . . . . . . 131
Help for Users in Europe. . . . . . . . . . . . . . . . . .131
Help for Users in Taiwan. . . . . . . . . . . . . . . . . .131
Help for Users in Australia. . . . . . . . . . . . . . . . 132
Help for Users in Singapore. . . . . . . . . . . . . . . 132
Help for Users in Thailand. . . . . . . . . . . . . . . . 133
Help for Users in Vietnam. . . . . . . . . . . . . . . . 133
Help for Users in Indonesia. . . . . . . . . . . . . . . .134
Help for Users in Hong Kong. . . . . . . . . . . . . . 135
Help for Users in Malaysia. . . . . . . . . . . . . . . . 136
Help for Users in India. . . . . . . . . . . . . . . . . . . 136
Help for Users in the Philippines. . . . . . . . . . . . 136
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