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Appendix A. Troubleshooting
Appendix A.1. Lost or Incorrect IP Address
•
Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the
FieldServer-Toolbox.zip via the Sierra Monitor Resource Center
•
Extract the executable file and complete the installation.
•
Connect a standard CAT5 Ethernet cable between the user's PC and ProtoAir.
•
Double click on the FS Toolbox Utility and click Discover Now on the splash page.
•
Check for the IP Address of the desired gateway.
•
If correcting the IP Address of the gateway: click the settings icon
gateway, then click Network Settings, change the IP Address and click Update IP Settings to
save.
Ethernet Port
Figure 23: Ethernet Port Location
Page 27 of 43
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