Appendix A.4. Led Diagnostics For Communications Between Protoair And Devices; Appendix A.5. Taking Diagnostic Capture With The Fieldserver Toolbox; Figure 25: Diagnostic Leds; Figure 26: Ethernet Port Location - SMC Networks ProtoAir FPA-W34 Startup Manual

Appendix A.4. LED Diagnostics for Communications Between ProtoAir and Devices

See the diagram below for ProtoAir LED Locations.
Tag
The SPL LED will light if the unit is not getting a response from one or more of the configured devices.
SS
The SYS ERR LED will go on solid indicating there is a system error. If this occurs, immediately report
ERR
the related "system error" shown in the error screen of the FS-GUI interface to support for evaluation.
PWR This is the power light and should show steady green at all times when the unit is powered.
The TX LED will flash when a message is received on the serial port on the 3-pin connector.
TX
If the serial port is not used, this LED is non-operational.
The RX LED will flash when a message is sent on the serial port on the 3-pin connector.
RX
If the serial port is not used, this LED is non-operational.

Appendix A.5. Taking Diagnostic Capture with the FieldServer Toolbox

Once the Diagnostic Capture is complete, email it to technical support. The Diagnostic Capture
will accelerate diagnosis of the problem.
• Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the
FieldServer-Toolbox.zip via the Sierra Monitor Resource Center
• Extract the executable file and complete the installation.
• Connect a standard Cat5 Ethernet cable between the PC and ProtoAir.
Double click on the FS Toolbox Utility.
•
Diagnostic LEDs
Description

Figure 25: Diagnostic LEDs

Ethernet Port

Figure 26: Ethernet Port Location

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