Do you have a question about the Y Series and is the answer not in the manual?
Questions and answers
Bryan Lowe
January 30, 2025
I have a YE-5-NA board. I moved the hot tub, and now it trips the GFI. While troubleshooting, I found that L1 (220v configuration) shorts to neutral and ground at the input terminals. I removed all connections to the board and still had the GFI trip. I removed the heater element and transformer connections and the GFI did not trip. I reconnected the heating elements but not the transformer, and the GFI remained clear. If I add the transformer back, the GFI trips. The transformer checks out good with correct input and output voltage. Any suggestions would be helpful to continue troubleshooting.
1 comments:
Mr. Anderson
February 10, 2025
To troubleshoot a Gecko Y Series YE-5-NA board that trips the GFI when the transformer is connected, follow these steps:
1. Check the Heater and Element – A shorted heater or element is a common cause. Disconnect the heater and see if the GFI still trips. 2. Isolate Accessories – Unplug each accessory (heater, pump, blower, light) one by one. After disconnecting each, check if the GFI holds. This helps identify the faulty component. 3. Inspect for Water Damage – Look for water leaks on motors, lights, or other components that might cause a short. 4. Test the Transformer – Ensure the transformer and its fuse are functioning properly. If the fuse is blown, replace it before testing further. 5. Measure Voltage – Use a meter set to volts AC: - Check the primary side (white wire to black wire) for 120V. - Check the secondary side (yellow wire as common) for expected voltages (e.g., yellow to blue ~12V, yellow to red ~another voltage). 6. Replace the Faulty Component – If a specific component is causing the trip, replace it.
If the issue persists after these steps, further diagnosis may be needed.
This answer is automatically generated
Jim Rinehart
March 12, 2025
when plugging in the hot tub I get a reading of L 7. What do I do
Introduction Y series optimize your customers’ spa experience The Y Series offers the kind of simplicity that makes for a genuine top-of-its-class product� It is the natural choice for anyone who wants an easy-to-understand multi- application solution� You don't have to wonder about compatibility;...
Features The Y Series systems boast a long list of technical features� Each of them contributes to bringing the most advanced solutions available to Y Series equipped spa owners: in.seal in.flo watertight protection dry-fire protection in�seal provides an extra level of protection against in�flo is an all-electronic dry-fire protection that is...
Overview in.ye overview Light output (12 V DC) RS-485 Industry-standard AMP communication link connectors for outputs Main power entry connection Watertight strain relief system Enough outputs for all your spa needs Main keypad connector Access to heater connections Communications link heat�wav heater Accessible Mounting feet...
Overview in.yt overview Light output (12 V DC) Communications link Industry-standard AMP Watertight strain connectors for outputs relief system Enough outputs for all your spa needs Main power entry connection RS-485 communication link Main keypad connector Access to heater connections Communications link heat�wav heater Accessible...
Installation Important! Read before starting: Please note that countersunk screws should not be used as they can damage the power box support� The heat�wav heating element must be installed in the return circuit of the main pump (pressure side)� Warning! Beware of the application of some products commonly used against corrosion (such as WD-40 family products) as they could damage...
Installation Wall installation procedure with optional wall mounting brackets Install mounting brackets The following material Firmly attach, one at a Firmly attach lower on both sides of the rear is recommended: time, upper mounting mounting holes on each of the unit, using screws holes on each side of the side of the pack with 4- # 10 screws of...
Connections Connection of main keypad Note: always shut power down before connecting an accessory to the in�ye or the in�yt� To connect the keypad, remove the cover, then insert the in�link connector into the appropriate keypad connector (as illustrated)� Route the cable through one of the molded strain relief channels on the bottom right side of the spa pack (as illustrated)�...
Ground in�flo Regulation probe All Y Series systems come with a high performance The heat�wav heater is factory configured for 240 V / 4 kW, but it can be converted to a dedicated 120 V / 1 kW heat�wav heater� With no pressure switch, it features by simply adding a cable connection�...
Connections Connecting high voltage accessories: all models Two options are available with Y Series spa packs for connecting high voltage accessories: 0�250” quick-connect terminals, or AMP connectors conform to industry standards� Connecting high voltage accessories: North American model in.ye For the connection to the 0�250 inch terminals, the high voltage accessories must be provided with female quick connect terminals, straight and non-insulated for all types of connections, including the ground�...
Connections Connecting high voltage accessories: North American model in.yt For the connection to the 0�250 inch terminals, the high voltage accessories must be provided with female quick connect terminals, straight and non-insulated for all types of connections, including the ground� Accessories of 120 V or 240 V may be connected to the corresponding terminals of the printed circuit of the in�yt�...
Connections Connecting high voltage accessories: European model in.ye For the connection to the 0�250 inch terminals, the high voltage accessories must be provided with female quick connect terminals, straight and non-insulated for all types of connections, including the ground� Only 230 V accessories may be connected to the corresponding terminals of the printed circuit of the in�ye�...
Connections Connecting high voltage accessories: European model in.yt For the connection to the 0�250 inch terminals, the high voltage accessories must be provided with female quick connect terminals, straight and non-insulated for all types of connections, including the ground� Only 230 V accessories may be connected to the corresponding terminals of the printed circuit of the in�yt�...
Connections Completing the installation Output cable Strain relief bracket 1/8" (3 mm) max Once all cables of high voltage accessories are routed Replace the cover� Do not over tighten cover screws through the openings provided for this purpose on each (torque to 8 in�...
Wiring AMP connector and housing A special PP-1 splitter can be ordered (Part #: 9920-401369) and used to split an output into 2 parallel outputs (i�e� a single output could be used to drive two accessories like an ozonator and a UV generator, or a CP)� Both accessories driven must be of the same operating voltage (120 V or 240 V)�...
Main electrical box GFCI panel ----- Proper wiring of the electrical service box, GFCI and Y Series terminal block is essential! ----- Check your electrical code for local regulations� Only copper wire should be used, never aluminum�...
Electrical wiring Electrical wiring: North Amercian model in.ye and in.yt Refer to wiring diagram in the enclosure box lid for more information� 240 V (4 wires) 120 V (*3 wires) * If connected to a 3 wires Note: To convert model to a 120 V system, the white (common) accessory wire must be moved�...
Electrical wiring Electrical wiring: European model in.ye Refer to wiring diagram in the enclosure box lid for more information� Warning in�ye�ce models must always be connected to a circuit protected by a Residual-Current Device (RCD) having a rated operating residual-current not exceeding 30 mA� Correct wiring of the electrical service box, RCD, and pack terminal block is essential! Check your electrical code for local regulations�...
Electrical wiring Electrical wiring: European model in.yt Refer to wiring diagram in the enclosure box lid for more information� Warning in�yt�ce models must always be connected to a circuit protected by a Residual-Current Device (RCD) having a rated operating residual-current not exceeding 30 mA� Correct wiring of the electrical service box, RCD, and pack terminal block is essential! Check your electrical code for local regulations�...
Controler power up Start up of your control system To perform the control system start up, refer to the manual: Start up guide and basic configuration...
Compatible keypads List of compatible keypads for the Y series control system For more information on the compatible keypads for your control system refer to the corresponding Techbook� K-19 main keypad K-35 main keypad in�k200 main keypad in�k600 static main keypad...
Troubleshooting Troubleshooting information for your control system You come across a problem with your control system, for the troubleshooting of your control system, refer to the manual: Troubleshooting guide...
Specifications Environmental ratings Operating temperature: 32˚F (0°C) to 136˚F (58˚C) Storage temperature: -13°F (-25°C) to 185°F (85°C) Humidity: Up to 85% RH, non condensing Level of waterproofing: IPX5 Mechanical in.ye Weight: Up to 9�7 lbs (4�4 kg) Dimensions (W x H x D): 19�60"...
Page 28
Specifications in.ye & in.yt North American electrical specifications Input rating: 120/240 V nominal (+5/-10 %) 60 Hz, (2 lines required with neutral) 48 A max� or (in.ye-3 only) : 120 V nominal only (+5/-10 %) 60 Hz, (single line with neutral) 16 A max� Heat.wav rating: Voltage : 120 V or 240 V, 60 Hz...
Page 29
Specifications in.ye & in.yt European electrical specifications Input rating: 230/240 V nominal (+5/-10 %) 50 Hz, (3 lines required with neutral), three-phased system 16 A Max per phase� 230/240 V nominal (+5/-10 %) 50 Hz, (2 lines required with neutral), dual-phase system 20 A Max per phase� 230/240 V nominal (+5/-10 %) 50 Hz, (1 line required with neutral), single-phase system 48 A max�...
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Do you have a question about the Y Series and is the answer not in the manual?
Questions and answers
I have a YE-5-NA board. I moved the hot tub, and now it trips the GFI. While troubleshooting, I found that L1 (220v configuration) shorts to neutral and ground at the input terminals. I removed all connections to the board and still had the GFI trip. I removed the heater element and transformer connections and the GFI did not trip. I reconnected the heating elements but not the transformer, and the GFI remained clear. If I add the transformer back, the GFI trips. The transformer checks out good with correct input and output voltage. Any suggestions would be helpful to continue troubleshooting.
To troubleshoot a Gecko Y Series YE-5-NA board that trips the GFI when the transformer is connected, follow these steps:
1. Check the Heater and Element – A shorted heater or element is a common cause. Disconnect the heater and see if the GFI still trips.
2. Isolate Accessories – Unplug each accessory (heater, pump, blower, light) one by one. After disconnecting each, check if the GFI holds. This helps identify the faulty component.
3. Inspect for Water Damage – Look for water leaks on motors, lights, or other components that might cause a short.
4. Test the Transformer – Ensure the transformer and its fuse are functioning properly. If the fuse is blown, replace it before testing further.
5. Measure Voltage – Use a meter set to volts AC:
- Check the primary side (white wire to black wire) for 120V.
- Check the secondary side (yellow wire as common) for expected voltages (e.g., yellow to blue ~12V, yellow to red ~another voltage).
6. Replace the Faulty Component – If a specific component is causing the trip, replace it.
If the issue persists after these steps, further diagnosis may be needed.
This answer is automatically generated
when plugging in the hot tub I get a reading of L 7. What do I do