Video; Hardware Installation - HP MS218 Maintenance And Service Manual

Video

Table 5-9
Symptom
Some video files do not play.
Codec error messages appear
when I try to play certain video
files.
Error message: Files Needed To
Display Video Are Missing or
Corrupt.

Hardware installation

Table 5-10
Symptom
A new device is not recognized
as part of the system.
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Video
Possible solution
Your file may be corrupt or in an unsupported format. Open the video file in a video
editor, and then resave the file in a supported format.
Open the file in Windows Media Player. Ensure Windows Media Player is configured to
automatically download codecs.
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For more information, open Windows Media Player Help and search for codec.
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Hardware installation
Possible solution
Install the device driver provided with the device, or download and install the driver from
the device manufacturer Web site.
You may need an updated driver for Windows. Contact the device vendor directly for an
update.
For HP peripheral devices, visit the HP Web site:
Ensure that all cables are properly and securely connected and that the pins in the cable
or connector are not bent.
Turn off the computer, turn on the external device, and then turn on the computer to
integrate the device with the computer.
Disable the automatic settings in the operating system for the new device, and choose a
basic configuration that does not cause a resource conflict.
You can also reconfigure or disable devices to resolve the resource conflict.
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If the correct codec is available, the file will play. Note that you must be connected
to the Internet to download the codec file.
If the correct codec is not available, check to see whether there is an update
available for Windows Media Player.
Click the Start button.
Type Device Manager into the Start Search box, and then click Device
Manager to open the Device Manager window.
Click the plus sign (+) next to Sound, video and game controllers.
Right-click TV tuner (select models only), and then click Update Driver Software.
Select Search automatically for updated driver software.
Follow the instructions to update the driver.
If you are prompted, restart the computer.
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Troubleshooting 45